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Amazing Experience
What do you like best about the product?
Highly professional and dedicated team, committed to deliver best solutions.
What do you dislike about the product?
NA. I have used Rezo.ai for a while and have no complaints.
What problems is the product solving and how is that benefiting you?
Data-driven intelligence has helped us make informed decisions, uncover customer pain points, and identify new revenue opportunities.
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Automation with Rezo
What do you like best about the product?
Ease of doing work
Easily accessible
Meets the delivery deadlines.
Easily accessible
Meets the delivery deadlines.
What do you dislike about the product?
A bit Expensive solution and pricing is on higher side.
What problems is the product solving and how is that benefiting you?
They are automating KYC authentication process for loan processing.
The tool developed by Rezo for us extracts and compares KYC data from customer's KYCs (Aadhaar , Voter ID) and loan forms such customer's name, DOB ,UID etc.
The tool developed by Rezo for us extracts and compares KYC data from customer's KYCs (Aadhaar , Voter ID) and loan forms such customer's name, DOB ,UID etc.
Useful for enterprise Data Management their expertise in business process improvement.
What do you like best about the product?
The Rezo bot and software functionalities, especially the TAT in solving issues.
What do you dislike about the product?
Can be more suggestive for future business improvement.
What problems is the product solving and how is that benefiting you?
Customer Complaints Management & Dealer support
Very energetic and effecient team, specially Avishek
What do you like best about the product?
Rezo.ai's platform is a revolutionary asset for businesses aiming to optimize operations and enhance customer engagement. The AI-powered solutions, known for their high customizability, user-friendly interface, and robust analytics support, establish it as a crucial tool for businesses seeking productivity boosts and a competitive advantage. The platform's powerful AI capabilities and seamless usability are particularly noteworthy, with standout features in natural language processing and analytics.
What do you dislike about the product?
Occasionally, I encounter minor bugs on the platform, but I believe these issues will be resolved with future upgrades.
What problems is the product solving and how is that benefiting you?
Automating entire NLP conversations in Voice bot and providing support for multilungal is an additional advantage. In addition, Rezo distinguishes itself with a wealth of offerings in dashboards and exclusive competitive speech analytics. Whatever the use case, their team has a solution for it. The supportive top management and the availability of teams around the clock, particularly Prateek Singh as my point of contact, have been exceptional. Prateek consistently delivers constructive and logical support, ensuring the most effective cross-collaboration I've experienced. Thank you, team, for making our lives easier.
Seamless product usage
What do you like best about the product?
Great support to our communications team
What do you dislike about the product?
Nothing as of now and only experience good support and product implemenation
What problems is the product solving and how is that benefiting you?
The automation and efficiency improvements brought by rezo.ai has led to cost savings
Rezo has supercharged our Marketing process
What do you like best about the product?
Technology and adopting to the requirement on fast pace.
Ease of implementation
Ease of implementation
What do you dislike about the product?
none as of now. No bad experience and till time its good experience.
What problems is the product solving and how is that benefiting you?
Rezo ai is solving the by reducing the cost and automating the calling process.
It has made the jump in our revenue and help us do oue existing work better.
It has made the jump in our revenue and help us do oue existing work better.
Highly professional and a very hard working team
What do you like best about the product?
Easy to communicate with.
Very good in understanding user requirements.
Very good in understanding user requirements.
What do you dislike about the product?
Did not find anything bad about the organisation till now.
What problems is the product solving and how is that benefiting you?
They are currently helping us automate and quantify one of the biggest problems in Training industry, i.e., Training Efficacy.
Automation for Web and Email interactions
What do you like best about the product?
Strong team with keen understanding of CX and willing to support at all times.The integration has been seamless
What do you dislike about the product?
No obvious downsides but can explore the gen AI capabilities to a larger extent to strengthen the service offerings
What problems is the product solving and how is that benefiting you?
It has helped us to reduce the non complex agent responses by automating the issue types thus resulting in agents being freed up to handle more complex issues
Automation with Rezo.ai
What do you like best about the product?
Bot calling functionalities for bulk candidates at once.
What do you dislike about the product?
Everything seems be be fine with Rezo.ai as of now
What problems is the product solving and how is that benefiting you?
Helping me with aligning bulk bot calling or candidates appearing for assessment, interview and onboarding
Managing company communications
What do you like best about the product?
Exceptional Support and Expertise provided by Rezo.AI
Rezo bots have definitely reduced our workload
Rezo bots have definitely reduced our workload
What do you dislike about the product?
There is nothing that I dislike about Rezo.ai, they manage all my needs.
What problems is the product solving and how is that benefiting you?
Earlier Calls were done by human resource but by implementing Rezo.Ai calls were triggered by system resulting saving into man hours.
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