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Easy to use and extremely efficient tool
What do you like best about the product?
Being able to locate what I'm looking for across all my internal tools with one quick and easy search
What do you dislike about the product?
Nothing comes to mind - it does what it needs to do perfectly.
What problems is the product solving and how is that benefiting you?
Having to search through many different databases/chats to find content/answers
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Go-to search for any company-specific information
What do you like best about the product?
Glean searches through everything: Google Docs, Gmail, Slack, JIRA, Confluence, and GitHub. It is the best way to find information about any topic, project, or technology at work. It was easy to set up and integrate, is easy to use, and I have it as my browser new tab page because I use it hourly, and there is a mobile app too!
What do you dislike about the product?
Nothing, it is a great product today and continuous updates including AI summaries are exciting.
What problems is the product solving and how is that benefiting you?
Finding company-specific knowledge and documents related to my work
Glean has improved my productivity exponentially!
What do you like best about the product?
Glean has saved me countless hours searching our internal systems to find the answer to a question or a particular resource. The search functionality is always spot on and helps me uncover things that I would have never found without Glean. I use Glean multiple times per day and have never had any technical issues with it. It's the best investment our team has ever made!
What do you dislike about the product?
I cannot think of anything I dislike! There are definitely features I could take advantage of more though, like collections and answers.
What problems is the product solving and how is that benefiting you?
Searching for answers to customer questions or for a particular resource, using a single search tool to scan all of our internal systems. This capability saves me so much time, because before Glean I would have to individually search Slack, Confluence, and Support tickets to find an answer to a single question.
Save time searching for docs and messages!
What do you like best about the product?
Glean saves me hours per week. It helps us search through thousands of company docs, wiki pages, slack messages, and countless digital artifacts. It's also an excellent tool for research. Rather than pinging someone on Slack to ask for context or project docs, I can search different keywords to find all the related documents.
What do you dislike about the product?
I've found Glean is less helpful when searching through Slack. It's much better at documents.
What problems is the product solving and how is that benefiting you?
Document and message search
One search to rule them all
What do you like best about the product?
The rapid filtering of results make it easy to slice and dice results to get to the material I need. The loose search also helps find related documentation and conversations that would have otherwise been missed.
What do you dislike about the product?
Nothing, this tool has made retrieval of material a breeze
What problems is the product solving and how is that benefiting you?
Our company has used multiple documentation and communication platforms over the years, which led to quite a bit of information sprawl. Glean has pulled all of it together into a simple interface that is useful for long-time employees as well as new hires.
Great for searching over multiple platforms
What do you like best about the product?
Easy to use, combines search results across google drive, slack, etc. I use glean everyday.
What do you dislike about the product?
None to report at the moment, perhaps integrations with other technologies that we use
What problems is the product solving and how is that benefiting you?
Allows me to search all company files, chat threads, etc to find everything related to a given topic without having to log in to each program individually
Best way to find internal information
What do you like best about the product?
Better search capabilities than even product-specific search functionalities (e.g. Google Drive searchbar). That combined with the ability to view multiple information sources make using it a no-brainer.
What do you dislike about the product?
Integrations with various products can occasionally stop working unexpectedly.
What problems is the product solving and how is that benefiting you?
Finding internal documentation, getting context on new tasks quickly
Love the new Glean AI Feature
What do you like best about the product?
I used to always use Glean solely as a search engine which it was great at. It helped me be self-sufficient at my company by allowing me to work asynchronously with my colleagues and find any information that I needed on my own. Now that Glean has released their new AI Chatbot, this has made searching even easier. The new AI Chatbot has done a great job of giving me correct answers to my questions and making me work even more efficiently.
Other things that have been nice about Glean are that it consolidates everything that I need to know in one place. For example, when I login, I'm able to see my upcoming meetings as well as any announcements by my company's administrators on the homepage. It is my favorite productivity tool
I've also participated in a few UI/UX research sessions with Glean that have been fun to be a part of.
Other things that have been nice about Glean are that it consolidates everything that I need to know in one place. For example, when I login, I'm able to see my upcoming meetings as well as any announcements by my company's administrators on the homepage. It is my favorite productivity tool
I've also participated in a few UI/UX research sessions with Glean that have been fun to be a part of.
What do you dislike about the product?
There is nothing I dislike about Glean as of now. I haven't used customer support at all so I'm unable to comment on that.
What problems is the product solving and how is that benefiting you?
Glean allows me to find information about any topic within my company in an efficient manner
A story about my best friend, Glean!
What do you like best about the product?
During onboarding, Glean helped me ramp quickly and acquire all the institutional knowledge I needed to be successful. The landing page gives me a great overview of upcoming calls, trending resources, and suggested documents to review so I know what to do next and how to prioritize my day. The search function is easy to use and customize based on my specific role and the applications I use most frequently. It's saved me a tremendous amount of time. I no longer have to constantly toggle between applications and lose context and focus as I go. I'm thankful that Grammarly provides Glean company-wide as it helps us all collaborate and work better together.
What do you dislike about the product?
I've found no downsides yet. Given how robust their resource center it, I'm sure if I have any questions or issues, I'll quickly be able to self-serve and find support.
What problems is the product solving and how is that benefiting you?
It helps me get information quickly and take the best action. It's an awesome workplace efficiency tool.
Glean is Great!
What do you like best about the product?
How easy it is to find content from across the different knowledge sources we have and my Glean team!
What do you dislike about the product?
I would like to see more customizability in the homepage.
What problems is the product solving and how is that benefiting you?
Like many organizations, we have knowledge stored in several different places. Glean helps me save time by allowing me to search everywhere, all at once. It also simplifies sharing with others with the Collections feature.
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