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Primary way I find things at work
What do you like best about the product?
Glean is the primary way I find documentation and messages at my company—it is extremely helpful in aggregating many different tools and finding the content I need.
What do you dislike about the product?
Nothing really, excited to see more customization options in the future
What problems is the product solving and how is that benefiting you?
It is solving the problem of working on many different apps at once and not having an effective way of finding information across all of them; it has greatly increased my efficiency.
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One-stop solution for all my questions!
What do you like best about the product?
I can find answers to errors/issues/problems in the past from a single location rather than search over multiple sites like Slack/Confluence/Drive etc. Our company has even started using this as a verb - "Just Glean it". Documentation is easy to find and weighted (most relevant results come up top). I usually don't even have to go beyond the first ten results.
What do you dislike about the product?
It would also be great to have Glean show results from the codebase as well - we don't have a solution for that in our workplace.
What problems is the product solving and how is that benefiting you?
Helps find past incidents of bugs/issues/setup problems etc.
Great way to reach to the search results
What do you like best about the product?
I like how i get appropriate documentation, blogs, and articles help from our internal searches. Easy to get to help. I like Glean !!
What do you dislike about the product?
I do not see a downside. But any additional help in the search engine,ideas might help the product
What problems is the product solving and how is that benefiting you?
Like the search and makes doc help easy
Super helpful
What do you like best about the product?
I made glean my home page on my work laptop and I love it. Fast and easy to search for information and documentation across the entire company.
What do you dislike about the product?
I would like to be able to sort by newest to oldest but can only seem to filter by "this month" or "this year" etc. Although this may be a misunderstanding on my end.
What problems is the product solving and how is that benefiting you?
Much faster searching results for internal information. It searches everything for me not just one source. For example it will search within zendesk tickets, slack, and highspot concurrently.
Glean is excellent work search engine and has become my daily go-to for any and all queries!
What do you like best about the product?
It's something that easy one-clock search for anyone or anything related to my company. Incredibly valuable to search across all of our various document and data storage, as well as a variety of another internal tooling.
My favorite feature is just looking up my coworkers and learning about them from Glean. I also like the tenure feature, and use it often as a motivational piece for people who don't realize just how tenured they are compared to the company as a whole.
My favorite feature is just looking up my coworkers and learning about them from Glean. I also like the tenure feature, and use it often as a motivational piece for people who don't realize just how tenured they are compared to the company as a whole.
What do you dislike about the product?
It makes me log in to often and that is annoying. It also sometimes ranks stuff very highly in search returns that I think should be irrelevant / the bottom of the list.
What problems is the product solving and how is that benefiting you?
Glean makes it easy to find information within my company without having to search 10 different places. I am more productive because I can just type in "FY24 plan" and find all of the related documents people are drafting without me knowing
My go-to search tool.
What do you like best about the product?
Glean has made it so much easier to search for the resources I need. It is so easy to use and has saved me so much time not having to search across many different platforms.
What do you dislike about the product?
I have no complaints! More filters would be nice though.
What problems is the product solving and how is that benefiting you?
At my company there is an abundance of search tools, so it is nice to have an all-in-one search tool. This saves me a lot of time when having to look for any resource.
Easy to use, good for internal searching
What do you like best about the product?
Searching things throughout slack is very helpful since Slack does not have a way to search among different group chats. Google does not support different app searching either
What do you dislike about the product?
Glean acquired ACIO at some point, and https://app.askscio.com/ used to lead to my logged-in glean. Now I cannot use this option to access this search. I wish I can have this back.
What problems is the product solving and how is that benefiting you?
Quick search of internal data among multiple platforms, such as slack, google doc, GCP, confluence and jira. Very helpful for internal data search. I also enjoy the metioned wedget.
Glean has been so helpful in my role at a large technology company.
What do you like best about the product?
Glean makes it so easy to find information on internal document repositories and within Slack. I would recommend this tool to any company trying to make their employees jobs a lot easier.
What do you dislike about the product?
No dislikes at this point. I haven't found anything yet.
What problems is the product solving and how is that benefiting you?
Glean is providing a Google like experience for companies to use for their employees. It makes jobs easier to be able to find crucial information that allows you to be successful in your role.
Great search engine to find what you want
What do you like best about the product?
I love Glean - it has a great UI, it's extremely fast & super accurate at finding what you need from a plethora of documents! I'd highly recommend it as an internal search engine!!
What do you dislike about the product?
I would love to customize my searches - sometimes, it ends up showing my own documents, when what I want is to search for others who have encountered similar problems as what I'm trying to solve.
What problems is the product solving and how is that benefiting you?
Finding similar problems that others have encountered / solved and that unblocks me from solving my own problems, it's a great all-purpose search engine for internal documents!
It Just Wokrs
What do you like best about the product?
Seamless search across the SaaS landscape.
The AM are very supportive
They are coming with new features almost weekly
The org chart is really nice
It blew all of the other options available ( 12 months back) out of the water.
The AM are very supportive
They are coming with new features almost weekly
The org chart is really nice
It blew all of the other options available ( 12 months back) out of the water.
What do you dislike about the product?
It's really expensive - like more expensive than Google Workspace, where most of the data is actually sat!
What problems is the product solving and how is that benefiting you?
Sharing betweeen departments and during our merger it was really helpful to engage people and keep everyone up to date
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