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Glean is an amazing work search engine and has become my daily go-to for any & all queries!
What do you like best about the product?
Ability to search across various work platforms - especially JIRA, Confluence, Google Docs & Slack - helps improve dev-productivity & makes it easier & much quicker to solve development-related issues which others may have encountered earlier.
What do you dislike about the product?
Sometimes integrations with Firefox are a little difficult and some things tend to stop working - better testing across multiple browsers would be a good to have.
What problems is the product solving and how is that benefiting you?
Searching across various enterprise data, spread throughout several platforms such as JIRA, Confluence and many more, is nicely handled by Glean. Instead of trying to search across each application individually, a unified interface helps a lot in routine works as a software engineer.
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Great tool for searching through the plethora of internal documents
What do you like best about the product?
Glean makes it very easy to quickly look if there is already some documentation or prior work done on any project that I want to start work on. More often than not, you end up spending a lot of time searching for the right resource and its location, but with Glean now I can search across different internal resources all at once, and also apply filters to the search.
What do you dislike about the product?
The only thing that will help Glean more powerful is the ability to do more advanced searches and also I would love the ability to setup an alert for a search whenever something new comes up for my criteria.
What problems is the product solving and how is that benefiting you?
Searching through Internal Resources when trying to solve a problem or find prior documentation
Glean UI is fast/responsive and backend is scalable for load
What do you like best about the product?
- Glean UI is responsive, and New Tab page caching is a beautiful concept.
- Workhub idea is expanding its use case beyond just search engines.
- Good team of responsive engineers, the focus is on building better products.
- The speed of introducing newer integration with other SaaS platforms is mind-blowing.
- Workhub idea is expanding its use case beyond just search engines.
- Good team of responsive engineers, the focus is on building better products.
- The speed of introducing newer integration with other SaaS platforms is mind-blowing.
What do you dislike about the product?
- Very less customization experience for end users regarding search in datasources and homepage content. Access control should be way better and granular. Like AD, team, location, Department, GGroups, Slack channel etc levels.
- Minimal user usage insights in dashboards. e,g Datasource clicks, the Workhub widget view/clicks ratio is missing. No insights on ingestion failure or doc count etc. Lots more self-serve abilities need to add.
- Minimal user usage insights in dashboards. e,g Datasource clicks, the Workhub widget view/clicks ratio is missing. No insights on ingestion failure or doc count etc. Lots more self-serve abilities need to add.
What problems is the product solving and how is that benefiting you?
Glean solve permission-based search for Organization. With more and more SaaS platforms in market, companies use different tools for different purpose which cause the scattering of information and Glean act as the gatherer of information
Very helpful in searching across a variety of google docs, wiki and stack posts
What do you like best about the product?
Increased efficiency, can find almost anything. Relevance of search results
What do you dislike about the product?
Filtering could be improved, for example when I am entering search text and want to restrict search results to a specific site.
What problems is the product solving and how is that benefiting you?
Discovering information in confluence, this search works better than confluence search results. Also like the fact that it searches in google doc, slack and several other resources
Google for Work
What do you like best about the product?
Any software developer knows how much you depend on Google to find answers to your questions from multiple sites - and Glean is the Google of your work. Being able to search internal Zendesk, Slack, Jira, Confluence from a single place makes this the go-to tool I use for answers every single day.
What do you dislike about the product?
Quoting doesn't always work properly, for some reason.
What problems is the product solving and how is that benefiting you?
Glean helps solve all my problems by aggregating search functionality across the many internal tools we have into a single location. Instead of searching many different places Zendesk, Confluence, Jira, Slack, Gmail etc, I just search on Glean.
Smooth Search experience
What do you like best about the product?
Pretty impressive idea. No need to search for the same thing in 10 places anymore. Plus, I don't need to always know the right place to be searching something like Slack, Confluence and / or other collaborative spaces.
What do you dislike about the product?
Pretty impressive so far. It would be nice to see integrations with more third party applications.I don't have any major complains fo far. Good luck and happy building!
What problems is the product solving and how is that benefiting you?
Same as mentioned in review
Glean is nothing but GOOGLE !!
What do you like best about the product?
Anything and everything can be searched here , very fast and efficient to use, have never come across such a product where with just a single click you can get all of the things of that org.
My everyday friend in work ! :)
My everyday friend in work ! :)
What do you dislike about the product?
I don't dislike anything , just want more filters for the specific things to be looked into
What problems is the product solving and how is that benefiting you?
With just a single click I am able to get all of the things of that org. Helping with all the research that I do on daily cases , Need not have to look around several applications. It's a single too for all the applications!
My everyday friend in work ! :)
My everyday friend in work ! :)
Unified search, but mostly finds documents based on exact keyword matches
What do you like best about the product?
With one unified search, glean helps find documents, slack messages, and acronym solutions.
What do you dislike about the product?
Glean sometimes seems like it won't find stuff unless you find an exact keyword match. I hope it supports ChatGPT-style searching over company documents soon.
What problems is the product solving and how is that benefiting you?
- Know what acronyms mean
- Find documentation or documents related to a topic
- Find slack messages about a topic
- Find documentation or documents related to a topic
- Find slack messages about a topic
Like google, but for work
What do you like best about the product?
I use Glean DAILY (probably hourly) to help complete tasks. You can write all the documentation you'd like, but without an index finding what instruction can be next to impossible. Glean, however, makes this possible. It indexes our entire org, so answers are just a moment away!
What do you dislike about the product?
I wish I had something to say about disliking Glean, but I don't!
What problems is the product solving and how is that benefiting you?
Answers and examples right at my finger tips
Absolutely essential tool for everyone where you can find the answer to anything in seconds!
What do you like best about the product?
So every product in this space claims, "We are the Google for enterprise search". Glean is the first company where this claim is 100% true and MORE.
Glean searches so much over so many different platforms that it takes seconds to find the answer when someone asks me a question.
Zendesk Tickets, Slacks, Confluence, Gdrive, and so much more are just seconds away, and the best part is that Gleans search is faster than the native products search.
For example, "Hey, can you find the latest roadmap deck for X product?".. Turn to Glean, and I find results in Gdrive, Slack, and more.
"What about that thing we emailed about last year?" Glean manages to produce the lost email like magic every time.
It's honestly one of the tools I use themost every single day.
Glean searches so much over so many different platforms that it takes seconds to find the answer when someone asks me a question.
Zendesk Tickets, Slacks, Confluence, Gdrive, and so much more are just seconds away, and the best part is that Gleans search is faster than the native products search.
For example, "Hey, can you find the latest roadmap deck for X product?".. Turn to Glean, and I find results in Gdrive, Slack, and more.
"What about that thing we emailed about last year?" Glean manages to produce the lost email like magic every time.
It's honestly one of the tools I use themost every single day.
What do you dislike about the product?
Absolutely nothing; Glean has been flawless in our deployment.
What problems is the product solving and how is that benefiting you?
Finding data across multiple internal tools and platforms where data typically is siloed. It aids with productivity and makes you seem like a knowledge wizard.
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