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My Default Search for all my Apps
What do you like best about the product?
I love Glean's incredibly intuitive searching UI. It allows me to search across all my internal knowledgebase articles and documents so I have the best possible results when I need information.
What do you dislike about the product?
The way Glean indexes my results can improve a bit. There are some articles I always have trouble finding even with Glean.
What problems is the product solving and how is that benefiting you?
Every day there's another reference article or source of truth document that gets produced. Instead of having to jump back and forth between this information, Glean makes it extremely intuitive to rank the results and get to exactly what I need.
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Very good search
What do you like best about the product?
I use glean every day to search through historical slack messages, JIRA tickets, and Confluence docs.
It's much better than the built-in search.
It also supports custom integrations, which we use to connect several other services to Glean.
It's much better than the built-in search.
It also supports custom integrations, which we use to connect several other services to Glean.
What do you dislike about the product?
Not happy with the permissions they ask for some integrations (they require full admin over gitlab just to index issues and PRs, full read/write over a lot of business websites to install the chrome extension)
Doesn't make me comfortable that they're taking security seriously
Doesn't make me comfortable that they're taking security seriously
What problems is the product solving and how is that benefiting you?
Helps us find things across our company, especially Slack and Confluence
Get what you need when you need it
What do you like best about the product?
Easy one clock searching for anyone or anything related to my company. Incredibly valuable to search across all of our various document and data storage, as well as a variety of other internal tooling.
My favorite feature is just looking up my coworkers and learning about them from Glean. I also like the tenure feature, and use it often as a motivational piece for people who don't realize just how tenured they are compared to the company as a whole.
My favorite feature is just looking up my coworkers and learning about them from Glean. I also like the tenure feature, and use it often as a motivational piece for people who don't realize just how tenured they are compared to the company as a whole.
What do you dislike about the product?
It makes me login to often and that is annoying. It also sometimes ranks stuff very highly in search returns that I think should be irrelevant / bottom of the list.
What problems is the product solving and how is that benefiting you?
Glean makes it easy to find information within my company without having to search 10 different places. I am more productive because I can just type in "FY24 plan" and find all of the related documents people are drafting without me knowing :)
Great search solution for the modern workspace
What do you like best about the product?
As more and more of the information I need daily is now spread across slack, confluence and GSuite, having Glean as a one-stop-shop for all my search needs has made my life much easier.
In addition, the quality of results is great.
In addition, the quality of results is great.
What do you dislike about the product?
So far, I can't think of things that I don't like.
What problems is the product solving and how is that benefiting you?
Glean helps me find the information I need, whether in slack, GSuite or Confluence, and provides very accurate results that help save me a lot of time during the day.
Simple and easy to use
What do you like best about the product?
I really enjoy the fast Glean is integrated with all the different apps I use on a day-to-day basis (GCal, Confluence, etc). It's a nice single place to find anything I need. The search function usually returns pretty relevant content for what I need. Additionally, the UX is pretty good; UI feels snappy and responsive
What do you dislike about the product?
I'd like to see more "smart suggestions." The suggestions on the homepage were generally just my history, which isn't super helpful.
What problems is the product solving and how is that benefiting you?
Glean seems to be solving the lookup problem, where that file or page you're looking for is hidden in an app and you don't want to open up all the apps you've ever worked in to find it.
Way more useful than I thought it would be
What do you like best about the product?
Incredibly easy to use, and it has top-tier speed and performance. Saves me so much time searching for things across multiple systems.
What do you dislike about the product?
There really aren't any downsides that I've found so far. My only complaint is that more of our systems aren't integrated yet.
What problems is the product solving and how is that benefiting you?
Glean is helping to consolidate knowledge from many distributed systems and services into one easy-to-use location. It saves you so much time and effort trying to find playbooks, wikis, previous slack messages, and even recordings in google drive.
Amazing and intuitive with a lot more potential than meets the eye
What do you like best about the product?
Glean consolidates all our software and apps used within the org and helps search within that to get answers or files without clicking through unnecessarily. The search feature is also fairly intuitive as it recognises most used and most relevant information at the top.
What do you dislike about the product?
Only minor problem is the UI customisation and the ability to edit and change the layout if necessary. I would allow custom images for backgrounds as well as layout configurator.
What problems is the product solving and how is that benefiting you?
When looking up files quickly or needing Slack or Zendesk message/articles, it helps save a lot of time and effort without going through pages of irrelevant information.
It’s convenient
What do you like best about the product?
Fast easy search for things across multiple services in the enterprise.
What do you dislike about the product?
It doesn't add anything I couldn't already do previously.
What problems is the product solving and how is that benefiting you?
It doesn't really. Helps with convenience and speed which is nice though.
Loved that you could search through all connected apps
What do you like best about the product?
Helped me in knowing more about my teammates, the docs that we share, and their calendars. The homepage was showing me a comprehensive view of how my day looks like and what emails/messages did I get. I really liked the UI as it is simple to use.
What do you dislike about the product?
Few more integrations would have been great. Like loop, etc. I don't have any dislikes yet as I'm yet to utilize the complete features that Glean provides. I hope the UI doesn't get complicated as we add more features.
What problems is the product solving and how is that benefiting you?
Glean is organizing information from multiple sources in one dashboard-like view so that I can access all the information from all these apps immediately. And it helps me search through all of my apps easily.
Glean brings all internal resources together!
What do you like best about the product?
Bringing together all of the tools to one resource
What do you dislike about the product?
The search results are not super organized at first glance
What problems is the product solving and how is that benefiting you?
The biggest one is being able to search for company resources more effectively, such as holidays etc
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