Control-M SaaS
BMC SoftwareExternal reviews
193 reviews
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External reviews are not included in the AWS star rating for the product.
Effortless Implementation and Outstanding Support
What do you like best about the product?
Ease of Implementation, Customer Support, Ease of Integration
What do you dislike about the product?
there is no such kind, but we are little late in cloud journey
What problems is the product solving and how is that benefiting you?
automate so many manual processes and in detailed error visibility to find the process easier
Exceptionally Easy to Use
What do you like best about the product?
Ease of use and how it take heavy load of work
What do you dislike about the product?
The AI feature is not as advanced as it could be I am sure it’s in pipeline
What problems is the product solving and how is that benefiting you?
On how to automate and worry less about daily work
Batch Automation That Eliminates Errors and Boosts Efficiency
What do you like best about the product?
I find the batch automation has helped us eliminate any errors caused in manual processing. Also it has sped up our nightly batch processing reducing our down time.
What do you dislike about the product?
Not much. Calendars if I had to mention 1 thing.
What problems is the product solving and how is that benefiting you?
As mentioned above it is reducing errors that we see from manual intervention.
Effortless Workflow Automation with Powerful Control
What do you like best about the product?
What I like best about Control-M is how it simplifies complex workflows through reliable and powerful automation. It provides clear visibility, strong control, and helps save time while keeping operations running smoothly.
What do you dislike about the product?
One aspect I find challenging about Control-M is its complexity, which can make the learning curve quite steep. Additionally, the user interface isn't as intuitive as it could be, especially for those who are new to the platform.
What problems is the product solving and how is that benefiting you?
Control-M addresses the difficulties of handling complex job scheduling and workflow automation across multiple systems. Ensuring that processes run as scheduled reduces the need for manual intervention, enhances reliability, and provides greater visibility into potential issues. This ultimately saves time and helps minimise operational risks.
Streamlined Job Management with Control-M
What do you like best about the product?
I like how Control-M is a key orchestrator that handles the complex job dependencies, with quite a lot of options and endless combinations. It's amazing how it integrates with any application in the market today. I also find that using the SaaS version of Control-M is pretty straightforward, and the migration was quite easy compared to my previous experience with an on-prem solution.
What do you dislike about the product?
The application integrated part can depend on the use cases and may create some issues. Setting up the control and sub support takes a good amount of time before it's properly end to end. On the SaaS version side, there are a lot of voices against the pricing model.
What problems is the product solving and how is that benefiting you?
With Control-M, I have a single view for all our jobs, including SAP and file transfer jobs. It lets me see the complete end-to-end flow in one place.
Automation Made Simple with Control-M
What do you like best about the product?
I like Control-M for its simplicity and depth. Setting up connections and transfers is very simple with Control-M. I appreciate how it automates transfers and runs jobs, saving me from having to do it manually.
What do you dislike about the product?
I would like better outputs to understand errors.
What problems is the product solving and how is that benefiting you?
I use Control-M for managed file transfers, running SAP jobs, and encrypting and decrypting. It automates transfers and runs jobs, eliminating manual effort.
Seamless Integration and Orchestration Across Compute Engines
What do you like best about the product?
Integration with all compute engines, orchestration
What do you dislike about the product?
Capability for high availability. Video demos on features missing on website.
What problems is the product solving and how is that benefiting you?
Batch job management, SLA
Effortless to Use with Outstanding Observability
What do you like best about the product?
Ease of use and observability make the product very user friendly.
What do you dislike about the product?
The upgrades from version 9.0.20.x has been a difficult task.
What problems is the product solving and how is that benefiting you?
SLA management is always a concern. Control-M helps us track deviations from normal runs of workflows.
Effortless Scheduling and Versatile Job Management
What do you like best about the product?
Ease of use. Multiple ways of scheduling and connecting jobs.
What do you dislike about the product?
The differences between the client and the web. They changed terminology in the web, but not in the client, so as we try to move from one to the other, there is some difficulty in finding things. The scheduling in the web is different and harder to use. Maybe because there are more options. We have not had time to look into these changes and how to use it.
What problems is the product solving and how is that benefiting you?
The integration with different services, so we can move away from using scripts. Looking forward to implementing MFT and getting rid of all of our current FTP scripts.
Centralized Automation with Room for UI Improvement
What do you like best about the product?
I love how Control-M centralizes and automates complex batch processes, significantly reducing manual effort and minimizing the risk of human error. The centralized dashboard is particularly impressive as it allows me to see every job, dependency, and workflow in real-time. This feature lets me immediately view job statuses, dependencies, and potential bottlenecks without the need to dig through multiple screens, making it extremely efficient and user-friendly. Additionally, the tool integrates seamlessly with monitoring tools like Splunk and CloudWatch for tracking logs and alerts, and with ticketing systems such as ServiceNow or Jira for incident management and workflow tracking, ensuring a smooth operational workflow. The initial setup was straightforward, and the visual tools made defining workflows easier once the core setup was established. The comprehensive documentation is also a big help for getting started, although there is a learning curve. Overall, based on my experience, I confidently give Control-M a recommendation score of 10 out of 10.
What do you dislike about the product?
Some areas of the Control-M interface still feel outdated and could benefit from a more modern, streamlined design. The visual layout can become crowded, especially when navigating large workflow maps. This makes improved zooming, grouping, or filtering options a desirable enhancement. Additionally, while the installation process was straightforward, configuring the environment, agents, security settings, and integrations required planning and technical knowledge. The documentation was helpful, but there remains a learning curve for new users.
What problems is the product solving and how is that benefiting you?
I find Control-M helps by centralizing and automating complex batch processes, reducing manual effort and human error. The dashboard offers real-time overview, making it easy to track job statuses and workflows.
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