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Control-M SaaS

BMC Software

Reviews from AWS customer

23 AWS reviews

External reviews

177 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Lars M.

Comprehensive Orchestration with Room for Improvement

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I like the user interfaces of Control-M, both the FAT Client and the Web UI. I appreciate that Control-M provides a lot of integrations by BMC, and I also like having the ability to create my own integrations using the Application Integrator.
What do you dislike about the product?
Sometimes it would be nice to have an integration provided by BMC. Or the integrations that are provided should have more functionalities. The Workload Archiver of Control-M could be improved by including more log information and keeping the logs revision-compliant. The MFT/E part of Control-M is missing a high-availability solution and a lot of modern MFT-functions. There could be improvements in regards to system requirements.
What problems is the product solving and how is that benefiting you?
Control-M solves gaps between different applications, databases, and file transfers.


    Craig Parnell

Workflow orchestration has reduced manual effort and now supports complex hybrid integrations

  • December 17, 2025
  • Review from a verified AWS customer

What is our primary use case?

Control-M is used for scheduling, specifically scheduling application jobs. We have always been using Control-M, as we inherited it. We work with all technologies within the business using Control-M, including WebMethods, Axway, and IBM MQ. In the managed file transfer space, using Control-M, I find that it is not as user-friendly as other products available for MFT.

What is most valuable?

The best features in Control-M are its ease of use and robustness; it is very feature-rich, which is what we use it for—scheduling. It is easy to integrate Control-M with technologies for our DataOps and DevOps processes as things change. The integration aspects of Control-M are out of the box, so they are straightforward to use. From using Control-M, I have seen improvements as they grow with the versions; with the newer versions come enhanced functionalities, such as the latest version allowing access through a web GUI instead of the client GUI that you have to install, which is quite helpful because you can access it from anywhere.

What needs improvement?

We are not on the latest version of Control-M; we currently have version 20 and 21.

For how long have I used the solution?

I have been using Control-M for 10 years.

What do I think about the stability of the solution?

Regarding stability with Control-M, I would rate it nine out of ten for downtime, bugs, and glitches.

What do I think about the scalability of the solution?

Control-M is very scalable, and I would rate it a nine.

How are customer service and support?

I would rate the vendor's technical support for Control-M as a nine.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have tried to look at other products, but there is no other product out there that does what it needs to do as Control-M does, which is why it is still around—it simply does what it needs to do.

How was the initial setup?

The deployment of Control-M was quite complex to get in, but once it is in, it does what it needs to do. It took weeks to get Control-M deployed.

What about the implementation team?

Control-M requires maintenance from our end, as we have to perform patching whenever needed, but that does not happen very often—probably once a quarter. Patching for Control-M is easy.

What was our ROI?

I have definitely seen a return on investment with Control-M in terms of time and resources, but I cannot speak to the financial aspect—I do not know. I would estimate that I have saved perhaps 20% to 30% on time and resources using Control-M.

What's my experience with pricing, setup cost, and licensing?

From what I know about pricing, I would probably put Control-M in the expensive category, but you do pay for what you get; you are paying for a premium product.

Which other solutions did I evaluate?

We looked at AWS products for scheduling with Control-M; I cannot remember the actual name of the scheduling tool at AWS, but it is nowhere near as advanced as what we need.

What other advice do I have?

Approximately 100 users work with Control-M. They are not all Australia-based; some users are from India, so we have offshore resources as well. My relationship with BMC is both transformative and transactional. Regarding the transformative aspect, I have impressions of BMC as both because we partner with them; we might not be strategic partners, but we value their advice all the time—not just product advice, but sales as well. We consider ourselves a partner with the vendor, but I do not know if we are officially a signed partner; we are a partner at the base level. When I refer to our relationship with the vendor, we are considered an entry level partner; we are not a reseller, so we cannot resell their products, but we are partners and we consult while using their products internally and with customers to support their customer base. Our clients are generally enterprise businesses. I would recommend Control-M to other users; I know they are going all web-based, which they believe is the best way to go, but I can tell you that everybody I have spoken to has said the contrary—they actually prefer the client GUI that you can install, which is easier to use and more feature-rich, while the web GUI is very hard and difficult to navigate through. I have rated this review a nine out of ten overall.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)


    SIDHANT C.

Robust Workflow Management with Control-M

  • December 17, 2025
  • Review provided by G2

What do you like best about the product?
I can say Control-M has a very good product support, and it effectively takes care of the vulnerability security part.
What do you dislike about the product?
I guess the interface needs improvement. They provide a web interface, but it doesn't contain all the features. Going more and more web-based would make it easier for all end users. Also, making it better for new users would be more efficient.
What problems is the product solving and how is that benefiting you?
Control-M provides a robust solution for managing workflows dependent on different processes, like file generation, and handles such scenarios superbly. It offers a user-friendly interface for end users whose applications depend on Control-M.


    Aarti V.

Powerful DevOps Automation with Robust Monitoring and Security

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Below are some points I like in Control-M :-
1, Jobs as a code for Devops
2.Robust Monitoring and SLA Management .
3.Security and Compliances .
4.Cros Platform Support
What do you dislike about the product?
Below are some points I dislike in Control-M :-
1.High Licensing Cost .
2.Complexity on Setup .
3.Outdated GUI .
4.Advance File Transfer Limitation .
What problems is the product solving and how is that benefiting you?
1. Complex Workflows Orchestration Acros Hybrid Environment .
2.SLA Compliance and Risk Business Disruption .
3.Devops Integration Challenges .
4.Opeartional Inefficiency and Resource Waste .


    Dipali C.

Centralized Scheduling and Seamless Integration Make Control-M Stand Out

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Below are some points what I like about control_m .

1.Centralized Job Scheduling Capabilities
2.Hybrid Platform Integration .
3.Secure File Transfer and Compliance
4.Centralised connection Profile
What do you dislike about the product?
Below are some points what I dislike about Control-M .
1.Cve Managing
2. Complex Maintenance
3.Upgrading and Challanging Configuration
What problems is the product solving and how is that benefiting you?
1. Solving Complex workflow Orchestration .
2.CI/CD Implementation .
3.Opeartinal Overhead from Log and File Cleanup .


    Banking

Robust, Enterprise-Scale Solution for Complex Workflows

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
It’s robust, centralized and enterprise-scale which can handle complex dependencies and strict SLAs.
What do you dislike about the product?
High-cost, complexity and learning-curve.
What problems is the product solving and how is that benefiting you?
Solves the problem of reliably running complex, business critical workloads. Also brings very concrete benefits.


    Shivaji B.

Effortless Job Scheduling and Seamless Integration

  • December 16, 2025
  • Review provided by G2

What do you like best about the product?
Control-M makes complex job scheduling simple. I love it's intuitive interface, strong automation capabilities, and the way it integrates seamlessly with multiple platforms. It saves time and reduces manual effort.
What do you dislike about the product?
The initial setup and configuration process can be somewhat complicated for new users. Additionally, the licensing costs are significantly higher compared to other tools. What I find most frustrating is the column width and sizing in the self-service section. While many features have been carried over from CCM to the web version, the configuration windows remain quite small, making them difficult and frustrating to use.
What problems is the product solving and how is that benefiting you?
This tool enables us to automate and coordinate complex workflows across different platforms, which minimizes manual effort and enhances reliability. In my experience working with a banking client, there are many situations where the standard job types are insufficient, and that's when the application integrator proves invaluable. Its user interface is excellent and very straightforward to use.


    raghavendra p.

User-Friendly GUI with Seamless Batch Scheduling

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
I use Control-M for batch job scheduling and appreciate its user-friendly GUI. I find the batch job details and configurations particularly helpful. Control-M supports devops agile practices through job as a code which I find valuable. The initial setup was very easy.
What do you dislike about the product?
BMC software should reduce the component like Control-M agent
What problems is the product solving and how is that benefiting you?
Control-M provides an enterprise-wide batch job scheduling solution with a user-friendly GUI. The batch job details and configurations, along with DevOps agile practices through job as code, enhance my scheduling efficiency.


    Subrajit B.

Centralized Workflow Automation That Simplifies Complex Operations

  • December 15, 2025
  • Review provided by G2

What do you like best about the product?
Control-m provides the centralized automated scheduling and orchestration of work flows in across different platforms and applications . Mostly I like how it simplify complex jobs dependencies and ensuring SLA must meets and integrate with cross cloud platforms making operation more efficient and reliable .
What do you dislike about the product?
Below are some lists which i dislike in control-m .

1. Licensing cost relatively high comparing to other competitor of control-m .
2.GUI is looks outdated that can be upgraded .
3.Control-m is bit complex to configure for new users .
What problems is the product solving and how is that benefiting you?
Below are some problems which was solved by control-m
1.Early alerts of SLA breaches which helps us to be ready for the disaster .
2.Different team's can view there jobs in one workflow
3.ON-prem and cloud jobs can be managed by admin team in one url also .
4.even if password expire of os or db the infra teams are able to take the backup of their db and os in control-m .


    Information Technology and Services

Effortless Automation for Everyone

  • December 09, 2025
  • Review provided by G2

What do you like best about the product?
Makes automatization easy, fast and simple for anyone that uses it
What do you dislike about the product?
Sometimes the system is a bit slow to respond
What problems is the product solving and how is that benefiting you?
Financial reports, security copies and data transfer