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Amazing experience so easy to integrate
What do you like best about the product?
Rich features and good doco and SDK to integrate to our frontend and backend
What do you dislike about the product?
The pricing model can be costly once you reach to a certain tier.
What problems is the product solving and how is that benefiting you?
User to user Direct Messaging functionality
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Sendbird Review
What do you like best about the product?
I appreciate the seamless messaging and ways to read the messages.
What do you dislike about the product?
I wish it was a bit more organized, I think the messages should be more sorted.
What problems is the product solving and how is that benefiting you?
It helps message the consumer easily and keep all messages within a space which we can all access and utilize.
Great product for chat use case
What do you like best about the product?
1. The SDK offers comprehensive features that enhance the developer experience.
2. Seamless integration.
3. Offers Scalability with minimal or no changes required at the front end.
2. Seamless integration.
3. Offers Scalability with minimal or no changes required at the front end.
What do you dislike about the product?
1. Some feature integration may take time.
2. New Kotlin SDK doesn't offer suspend functions, instead, callbacks are used.
2. New Kotlin SDK doesn't offer suspend functions, instead, callbacks are used.
What problems is the product solving and how is that benefiting you?
1. It helps us to integrate live transaction history between users.
2. we leveraged group functionality to create split payments between users.
3. Several other chat features.
2. we leveraged group functionality to create split payments between users.
3. Several other chat features.
Sendbird is so helpful for my company
What do you like best about the product?
Ability to easily and effectively communicate with my customers
What do you dislike about the product?
Format for responses being sent to teams
What problems is the product solving and how is that benefiting you?
Sendbird is allowing me to live chat with customers to help resolve any issues that they are encountering
Great SDK to create awesome chat experiences for our customers
What do you like best about the product?
Easy to implement and great account manager support. Very complete SDK
What do you dislike about the product?
Price is expensive compared to some of the competitors
What problems is the product solving and how is that benefiting you?
It helped us scale our chat app with good quality from 10k users to millions in a couple of months.
Sendbird Chat SDK is easy tio integrate and great customer service
What do you like best about the product?
UIkit of sendbird , Their customer service
What do you dislike about the product?
Some times Off hours changes happen that cause outages
What problems is the product solving and how is that benefiting you?
Communication
Really easy to develop and manage your chat
What do you like best about the product?
A lot of things are well documented, making it really easy for the developers to work on it. Dashboard is also really good and easy to use, and there are a lot of configurations you can do without touching the code. Customer Support has been really good and they are really present in the day-to-day.
What do you dislike about the product?
Some parts of the UIkit are not easy to play around or not that customizable. In one hand, it really saves a lot of work because you start with a nice foundation when you use it, but it can get really hard to customize after a while and then you may need to rewrite whole views.
What problems is the product solving and how is that benefiting you?
Sendbird is helping my company to have more engaged customers, that are more prone to continue using the platform and coming back for more. By allowing customers to talk to each other, a number of other (and often more complex) features are not needed anymore, as they can arrange and regulate each other, creating a more organic platform.
Great product and great support
What do you like best about the product?
Easy to setup a messaging app, api are well deisgned.
What do you dislike about the product?
Can be costly. But likely cheaper than writting all the features Sendbird offers from the ground up.
What problems is the product solving and how is that benefiting you?
in-app messaging
Great experience working with the Sendbird team
What do you like best about the product?
Sendbird is convenient to use. They have a very responsive support team who addresses the questions and get back with answers quickly. The experience continues to be a posivitive experience over the past year. All the feedback shared are addressed and some large changes are also incorporated.
What do you dislike about the product?
The analytics capabilites are improving after regular discussions with them.
What problems is the product solving and how is that benefiting you?
Helped enabled a direct channel for interaction with customers and helps us fulfil customers needs better. Experience and feedback from customers has been positive
Sendbird makes an easy to integrate, powerful chat product
What do you like best about the product?
Our chat feature roadmap was accelerated by integrating with Sendbird. It definitely saved us a ton of time. They are also responsive to questions and feedback.
What do you dislike about the product?
Overall a great experience, but I would work on providing better analytics.
What problems is the product solving and how is that benefiting you?
Sendbird makes it easy to create a real time chat experience with the types of features users have come to expect from chat apps such as Slack.
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