My main use case for Hugging Face is to download open-source models and train on a local machine. We use Hugging Face Transformers for simple and fast integration in our applications and AI-based applications. We also use Hugging Face Spaces to deploy and test applications.
A specific example of how I have used Hugging Face in one of my projects is that we have downloaded Llama models, and currently, there is a model from AI for Bharat, which is a voice model. They have deployed the model on Hugging Face to test, and we have also downloaded the model from Hugging Face and used it locally for customer support and voice agents. I have covered everything from models to Hugging Face Spaces and Transformers as well, including the single-click deployment that it offers on SageMaker.
The best features Hugging Face offers are Transformers and Spaces to deploy the app in clicks.
What I like most about Transformers and Spaces is the ease of use. Hugging Face is like a Git repository, so it is very helpful and easy to use.
Hugging Face has positively impacted my organization because we can deploy open-source applications for testing on Spaces, and one of the main things is the models that it provides and the number of open-source models to compare with. The main part is that it offers inference as well for free for many of the models, so we can use it directly in our applications with a few lines of code.
Everything is pretty much sorted in Hugging Face, but it could be improved if there was an AI chatbot or an AI assistant in Hugging Face platform itself, which can guide you through the whole platform, making it easier for the user.
I have been using Hugging Face for three years, and for the past two years, I have been using it on a daily basis for work-related activities, using Hugging Face Spaces, models, and many more features.
Hugging Face is pretty stable, and we have not seen any downtime.
Scalability of Hugging Face is good, and there are no limitations.
We have not had a chance to interact with customer support, but I feel it would be very good.
We actually started with Hugging Face itself and did not use a different solution.
We have seen a return on investment, as the number of employees has been reduced because most of the things are getting automated using Hugging Face and AWS.
Before choosing Hugging Face, we have not actually evaluated other options; we found out it was good, so we are using it.
We have seen improved productivity and time saved from using Hugging Face; for a task that would have taken six hours, it saved us five hours, and we completed it in one hour with the plug-and-play integration of inference and everything, using the few lines of code that Hugging Face provides.
I would recommend Hugging Face to others looking into using it because it is easy to integrate and plug-and-play.
My company does not have a business relationship with this vendor other than being a customer.
Hugging Face is good overall, and I give this review a rating of eight out of ten.