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    Daksh Yamal

Secure single sign-on has simplified daily access and has improved remote team collaboration

  • January 17, 2026
  • Review provided by PeerSpot

What is our primary use case?

My main use case for OneLogin Customer Identity is that it is a very easy-to-use platform with a great design, making it accessible for everyone in my organization. Every employee in our company uses OneLogin because it helps us securely store our credentials. Strong, long passwords are a must for security nowadays, but it is almost impossible for humans to remember them, and storing them in notes is a security breach by itself. When OneLogin encrypts all the sensitive data before saving it, it also gives us easy access whenever we need to log into our apps.

A specific example of how my team uses OneLogin Customer Identity in our daily workflow is when we are working remotely and we want to collaborate on a certain project. We use different apps that are integrated into OneLogin, so we have access despite working remotely. We can access it at any time because we use one strong password, which is very easy to manage, and it is easy to access our apps easily, thus enhancing our collaboration while keeping away unauthorized users.

OneLogin Customer Identity helps us manage our different accounts, and it also assists with our single sign-on.

What is most valuable?

Some of the best features that OneLogin Customer Identity offers are its ease of use for almost all our users in my organization, connection to Active Directory, and secure login for all our applications.

The connection to Active Directory helps my team by allowing us to use applications such as Asana and monday.com, and whenever we are working on a certain project, it helps us log in to those apps without using any password, making it very easy to access all our documents in one place and save time.

I would also note that the user interface of OneLogin Customer Identity is very customizable and easy to navigate, being very user-friendly. It saves a lot of time by remembering the credentials and logging in once. Additionally, it ensures security for all our applications and privacy on HIPAA and PCI compliance platforms, making it easy to store our employee passwords so that our tech team does not spend a lot of time restoring those passwords or troubleshooting.

OneLogin Customer Identity has positively impacted my organization by greatly improving security. We have reduced the time spent on forgotten passwords for both employees and my tech team, which has had a positive impact on time management.

In terms of specific numbers, before we had a very poor pool of security breaches and it was not easy to log into every application in my organization, as we manually logged into every application. However, when we got OneLogin, it really simplified how we log in by using just one password or going passwordless, and we have been able to save at least 70 to 80% of our time compared to our previous tool.

What needs improvement?

I think OneLogin Customer Identity should be improved by ensuring users receive notifications when their passwords are about to expire.

Additionally, I noticed that training is a must. A training and learning curve is necessary for everyone to go through, and I would love the option to skip the training if the user already knows about the system. This would be time-saving for everyone.

For how long have I used the solution?

I have been using OneLogin Customer Identity for the past five years.

What do I think about the stability of the solution?

OneLogin Customer Identity is absolutely very stable.

What do I think about the scalability of the solution?

Its scalability is great because it can handle my organization's growth, so it is very scalable.

How are customer service and support?

The customer support for OneLogin Customer Identity is okay; they are very responsive, on time, and quick to find solutions to all our issues.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously switched from Skype for Business.

How was the initial setup?

The setup was quite straightforward, easy, and had no technical glitches.

What was our ROI?

We have seen a good return on investment because OneLogin Customer Identity saves employees time by giving us one password to log into all our apps, making our projects more secure and being cost-effective compared to other alternatives.

What's my experience with pricing, setup cost, and licensing?

Regarding pricing, setup cost, and licensing, I find the price to be very affordable, and we have seen improvements in security and advantages in using this platform.

Which other solutions did I evaluate?

Before choosing OneLogin Customer Identity, we evaluated other options, specifically Microsoft 365 Business Premium.

What other advice do I have?

My advice for others looking into using OneLogin Customer Identity is that if you want to improve the security of all your applications, save time while having a single sign-on and passwordless experience, you should definitely use OneLogin because it is also very cost-effective and easy to use for everyone. I would rate this product a 9 out of 10.


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