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Virtual nGeniusONE

NETSCOUT SYSTEMS, INC.

Reviews from AWS customer

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External reviews

54 reviews
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External reviews are not included in the AWS star rating for the product.


    Vijay P.

Mr Vijay Parmar

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
The best part is its end-to-end observability, whether on-prem, cloud, or hybrid. It gives a single source of truth for network and application performance, enabling proactive issue detection and reducing downtime.
What do you dislike about the product?
The platform is powerful, but its initial setup and configuration can be complex, especially in large hybrid environments. It requires skilled resources to fully leverage its capabilities.
What problems is the product solving and how is that benefiting you?
It provides end-to-end visibility across our hybrid environment, allowing us to detect performance degradation early. This has significantly reduced MTTR, improved user experience, and enabled smoother business operations across critical applications.


    Nirmal K.

Essential Tool for High Availability & Troubleshooting

  • November 18, 2025
  • Review provided by G2

What do you like best about the product?
I love using NETSCOUT Network & Application Observability for its ease of use, which makes the process of root cause analysis and monitoring the performance of our applications straightforward and efficient. The tool's scalability and wide range of features are impressive, allowing us to constantly ensure high availability and maintain a high CSA score by reporting downtimes promptly. Additionally, I find it cost-effective, which is a significant advantage. The visibility it provides into our infrastructure and application performance is invaluable, offering a great insight that bolsters our monitoring capabilities. Moreover, the troubleshooting and resolution of complex issues are expedited with this tool, which not only improves our system operations rapidly but also enhances customer experience by reducing downtime. The initial setup was easy, and the availability of tutorials assisted greatly in getting everything up and running smoothly. Overall, these aspects make NETSCOUT Network & Application Observability a vital part of maintaining our operational efficiency.
What do you dislike about the product?
I dislike the integration limits of NETSCOUT Network & Application Observability, as there are applications that cannot be integrated with this tool. This limitation hinders my ability to seamlessly incorporate it into our existing systems, and it restricts the flexibility needed to integrate new applications effectively.
What problems is the product solving and how is that benefiting you?
I use NETSCOUT Network & Application Observability for root cause analysis, effective monitoring, threat detection, and ensuring high application availability. It helps reduce downtime, improving customer experience by expediting issue resolution and maintaining a high CSA score.


    Harindra K.

Review on NETSCOUT

  • November 16, 2025
  • Review provided by G2

What do you like best about the product?
Root Cause Analysis: Very helpful for operations teams to diagnose complex issues across network + app layers.

Scalability: Strong architecture to support scale — from remote sites to data centers.
What do you dislike about the product?
Because of its richness, the tool can be complex to configure and maintain.
Alerting may require a lot of manual effort; integration with alerting workflows could be better.
What problems is the product solving and how is that benefiting you?
Unmatched Visibility: Reviewers praise the depth of insight: “constant packet analysis helps identify potential failures.”

Root Cause Analysis: Very helpful for operations teams to diagnose complex issues across network + app layers.

Scalability: Strong architecture to support scale — from remote sites to data centers.

Energy Efficiency: Consolidated probes lead to lower energy usage.


    SANDEEP C.

Unmatched Root Cause Analysis with Smart Data

  • November 14, 2025
  • Review provided by G2

What do you like best about the product?
The best feature is an unforgettable experience of finding root causes. When we are in dire need of smart data which can lead us to find the root cause and do the analysis we need NETSCOUT Network and Application Observability. We need smart data in order to find the problem statement from the tonnes of raw data.
Smart data enables us to find the root cause and reducing our time and performance.
What do you dislike about the product?
The only disadvantage from my perspective is the one needs to have entire knowledge and strong background in network analysis in order to fully leverage the NETSCOUT Network & Application Observability. It is not a disadvantage but from a user's perspective it is.
What problems is the product solving and how is that benefiting you?
As an end user we need smart data to find the effective and relevant root cause from the raw data. NETSCOUT provides a holistic view and reliable data which helps us to find the root cause with very less mean time and improving our SLAs.


    Adebowale K.

Netscout is the best observability tool in the Market right now

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
The Ability of Netscout to view past network data is incredible, it also has the ability to view past network issue like a Wireshark capture.
What do you dislike about the product?
Nothing for now, netscout is a great tool for any engineer
What problems is the product solving and how is that benefiting you?
It helps us monitor the whole activity in our network and also very helpful in troubleshooting.


    Dominik M.

Nice expensive tool

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
the Netscout Network and observaliby is a nice Network Tools But german Customer very expensive.
What do you dislike about the product?
The Price is to cheap for Customers. And the ui is very old.
What problems is the product solving and how is that benefiting you?
To Analyse and troubelshooting the Network Problems


    Zachary J.

Their product is enlightening and vbery smooth interface

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
Reliable. Ease of use. Support team is available and knowledgeable.
What do you dislike about the product?
There isn't much to dislike about the product.
What problems is the product solving and how is that benefiting you?
DNS issues were solved. Helped us as well with find url failures


    Thomas M.

Powerful monitoring for modern, hybrid IT environments

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
One of the major advantages is the end-to-end visibility it provides. I also appreciate the customizable network and application services.
What do you dislike about the product?
At times, the complexity can feel overwhelming.
What problems is the product solving and how is that benefiting you?
It offers the capability to increase awareness of service performance.


    Telecommunications

Quickly see the errors on our network with nG1

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
On large networks its great for pin pointing where errors are coming from.
What do you dislike about the product?
Initial view was a little scary with all the filtering and drill downs.
What problems is the product solving and how is that benefiting you?
Quickly able to see what is causing the errors during incidents.


    Information Technology and Services

Observability is today's need for any enterprise who want to solve networking issues faster

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
The telemetry data that we get from the network is useful for either security and networking teams. This can make lives of all industries easier and integrate teams into one cohesive response. The architecture will also be leveraged as one, so that helps with implementation times and the architecture grows organically
What do you dislike about the product?
I believe the lack of appearance in Gartner MQ hurts the profile. I believe the product is strong, but perception tends to be reality
What problems is the product solving and how is that benefiting you?
By understanding all what happens in the network, and watching all the packet flows North-South and East-West, we can provide quicker information to customers that will result in less time to remediate the issues and isolate problems.