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External reviews

625 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Sean C.

Easy to use. Easy to integrate with other platforms.

  • January 12, 2023
  • Review verified by G2

What do you like best about the product?
*Mostly set it and forget it. Links seamlessly with my accounts, HR & payroll software, and retirement.
What do you dislike about the product?
Doesn't integrate directly with Salesforce and other CRMs
What problems is the product solving and how is that benefiting you?
Income & expense tracking with reduced overhead


    Christian B.

Most user-friendly bookkeeping software out there

  • December 31, 2022
  • Review provided by G2

What do you like best about the product?
User interface. Out of all the bookkeeping and accounting applications I have put my hands on, Xero is the easiest one to navigate and understand. The simple interface and color scheme just makes sense.
What do you dislike about the product?
I cannot think of anything. Some people say that reports can be tricky to customise, but If one tries to understand the key functions everything can be done easily.
What problems is the product solving and how is that benefiting you?
Daily bookkeeping solutions. Xero always makes it easy for anyone.


    Giovanni M.

Splendiferous,momentous,alluring and badass online accounting and invoicing tool.

  • December 22, 2022
  • Review provided by G2

What do you like best about the product?
I like how Xero automates financial reporting process thus making it easy to create financial statements and balance sheets reports.It's easy to track and manage cash flows.I like ease to track and manage expenses with this tool.Bank reconciliation process seems more simpler with Xero.
What do you dislike about the product?
There is nothing that challenges me when working with Xero since everything is easy and fast to comprehend without any hassles.
What problems is the product solving and how is that benefiting you?
Xero delivers automated billing and invoicing process.
Xero makes accounting and bookkeeping process more effective.
Xero accepts online payment methods.


    Megan M.

Xero is a great program with integrations.

  • December 20, 2022
  • Review verified by G2

What do you like best about the product?
I like the feature of tracking 1099's and subcontractor details. Having multi-level controls on an online accounting platform is fantastic. Changing between companies is so easy. I love the time-tracking abilities. Xero is very intuitive and easy to train others to use.
What do you dislike about the product?
One of the downsides is with the projects module; you still have to use the tracking categories. I wish that the projects module synced with everything including things like Expensify. I also wish that you could have multiple rate cards with the projects module.
What problems is the product solving and how is that benefiting you?
One of the big ones is that we don't all physically live in the same place; some of us are remote. The company has 3 different offices, so having a cloud-based accounting software was a must. Xero is robust enough to take care of all of our needs.


    Kevin L.

Fairly easy to use, but has its' flaws...

  • December 16, 2022
  • Review verified by G2

What do you like best about the product?
Xero is pretty easy to use as a new company director with limited prior experience with finance or accounting software, although naturally, it takes time fully getting to grips with the platform and customising the settings to meet your needs. Being a VAT-registered business, it's nice having the ability to manage and submit VAT returns via Xero.
What do you dislike about the product?
I absolutely hate the poor search capability within Xero. Almost everytime I search for an invoice or transaction on the platform I can't find the result and later come to find it is in fact in the workspace. I opened a support ticket about the search function and was disappointed to hear the system was intact.
What problems is the product solving and how is that benefiting you?
Being able to manage incoming and outgoing cash transactions attaching receipts, invoices, etc that record any VAT due. The platform also makes it really easy to produce reports from predefined and custom templates.


    Daniel C.

My Personal Experience with Xero: Streamlining My Business Finances

  • December 09, 2022
  • Review provided by G2

What do you like best about the product?
In my opinion, one of the best features of Xero is its intuitive user interface. The software is easy to navigate, and it makes it simple to manage all of your financial transactions in one place.

Another great feature of Xero is its ability to integrate with a wide range of third-party applications. This allows you to connect Xero to other tools you use in your business, such as your CRM, inventory management, and e-commerce platforms. This makes it easy to manage all aspects of your business from one central location.

One of the most valuable features of Xero for me is its real-time reporting capabilities. Xero allows you to track your financial performance in real-time, which means you can make informed business decisions quickly and easily. The software also offers a wide range of customizable reports, so you can get the information you need in a format that is easy to understand.

Another standout feature of Xero is its strong security measures. The software uses multiple layers of security to protect your financial data, and it is regularly audited to ensure that it is always up-to-date with the latest security standards.

Overall, Xero is an excellent choice for businesses looking to streamline their financial processes and make better-informed decisions. Its user-friendly interface, integration capabilities, real-time reporting, and strong security measures make it a valuable tool for managing your business finances.
What do you dislike about the product?
As a user of Xero, I have found that the software has some limitations. One limitation is that it is only available as a cloud-based solution, which means that I need an internet connection in order to access it. This can be inconvenient for businesses that operate in remote locations or have unreliable internet access.

Another limitation is that Xero does not offer some of the advanced features that are available in other accounting software. For example, it does not have built-in support for inventory management or job costing, which may be important for my business.

In addition, Xero may not be the best option for businesses with complex financial needs. While the software is user-friendly and easy to use, it may not have the sophisticated features that I need.

Finally, Xero is not free. While it offers a range of pricing plans, I will need to pay to use the service. This may not be suitable for businesses with limited budgets.

Overall, while Xero has been useful for my business, it may not be suitable for everyone. Its cloud-based nature, limited advanced features, and cost may be limiting for some businesses.
What problems is the product solving and how is that benefiting you?
As a user of Xero, I have found that the software solves many of the problems associated with managing business finances. One problem that Xero solves is the need for a user-friendly interface. The software is easy to navigate, which makes it simple for me to manage all of my financial transactions in one place.

Another problem that Xero solves is the need to integrate with other business tools. The software allows me to connect it to other tools I use, such as my CRM, inventory management, and e-commerce platforms. This makes it easy for me to manage all aspects of my business from one central location.

One of the most valuable ways that Xero solves problems for me is its real-time reporting capabilities. Xero allows me to track my financial performance in real-time, which means I can make informed business decisions quickly and easily. The software also offers a wide range of customizable reports, so I can get the information I need in a format that is easy to understand.

Finally, Xero also solves the problem of security. The software uses multiple layers of security to protect my financial data, and it is regularly audited to ensure that it is always up-to-date with the latest security standards.

Overall, Xero has been beneficial for me by solving many of the problems associated with managing business finances. Its user-friendly interface, integration capabilities, real-time reporting, and strong security measures make it a valuable tool for managing my business finances.


    Fotis G.

Active Xero user

  • November 22, 2022
  • Review verified by G2

What do you like best about the product?
UI is great. Although its best for medium-sized businesses, it offers the whole packet
What do you dislike about the product?
There is no live bank feeds for Greece. It's best used for countries like the US, UK, and Australia.
What problems is the product solving and how is that benefiting you?
Bookkeeping for all four of our entities.


    Education Management

very good System but need some development

  • November 17, 2022
  • Review provided by G2

O que você mais gosta the product?
Reports
Dashboard
Invoicing model
Development of reports
Videos
O que você não gosta the product?
Printing for some features
little development
Add another cost center
Percentage Reports
Customer service
support
Que problemas é the product E como isso está te beneficiando?
Develop for reports


    Construction

Easy to use!!

  • November 10, 2022
  • Review provided by G2

O que você mais gosta the product?
All the reports the system generates saves me a lot of time!
O que você não gosta the product?
Sometimes there are updates that are not announced. Maybe a notice would be helpful.
Que problemas é the product E como isso está te beneficiando?
Shows me all my payables and receivables in detail. I do not have to be going back and forth trying to figure out what needs to get paid and who needs to pay the company.


    Jeffrey S.

Decent Solution For Basic Needs But Price Jump To High For Multi-Currency Users

  • November 01, 2022
  • Review provided by G2

What do you like best about the product?
Simple Invoicing, Simple Bills, Reports are easy to customise however could be better managed through decent archives system rather than to re write the current report as default.
What do you dislike about the product?
The inventory system is terrible and historical adjustments near impossible to manage without digging yourself a "never ending" hole of errors.
What problems is the product solving and how is that benefiting you?
Bank reconciliation automation with bank riles are helpful. Multi-entity bank accounts do not appear to be a priority for group accounts. Forget integrating personal accounts.