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External reviews

625 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    jorge c.

Effective tracking of our finances and billing

  • April 23, 2019
  • Review verified by G2

What do you like best about the product?
In our billing and finance processes Xero has strengthened these procedures in a timely manner, we can emphasize that Xero has strongly supported the organization of income and expenses, guidelines for billing, important data of our payroll, banking processes such as transfers and financial reports that in fact they are fundamental to have it, it is a very complete software, of easy use, strengthened in good functions, makes the follow-ups very punctual and concise.
What do you dislike about the product?
There are few disadvantages that this software has, analyzing in depth its weaknesses we identify that they must improve their labels, the delivery notes have not been found, they must enter more functions and more options so that this more strengthened, they must add an option to edit the reports.
What problems is the product solving and how is that benefiting you?
We emphasize a high performance to this software, it gives us the security that does a good job, we feel comfortable with this software, with good interface, easy to use, good tools minutes for each process, faithful when technical support is needed
Recommendations to others considering the product:
Necessarily a company requires this type of software, we can say that it is a very complete software, with few weaknesses, an act to acquire at adaptable prices to the bolcillo, easy to use, and it is good.


    eusstorgio j.

a software on hand for your finances and accounting solutions, xero the best

  • April 19, 2019
  • Review verified by G2

What do you like best about the product?
Simply Xero, has led in our company effectively tracking our expenses and billing, has been very helpful in our finances, has generated impact in the organization of our payroll, is indeed one of the very complete software that progressively solves our processes financial and accounting solutions of our company.
What do you dislike about the product?
This software has its limitations that should improve, some of them is its terrible customer service, we have not given to communicate with them for any inconvenience that we may have during the operation of this software, it does not have delivery notes to facilitate our processes of follow-ups, reports are limited, it is up to you to improve this option so that administrators are satisfied with this product.
What problems is the product solving and how is that benefiting you?
Despite its limitations, this software is good because it has improved sample organization in terms of payroll processes, accounting accounts, banking transactions, invoices, expenses, which are essential for companies.
Recommendations to others considering the product:
Unquestionably it is good software, they can improve their accounting and sales organizations in a company quickly and safely.


    oswaldo r.

accounting follow-ups with Xero.

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
In the time that we have manipulated the Xero software, we have realized how great it is, since it optimally monitors our sales, invoices, expenses of our company, nice to say that xero has contributed a lot to the organization of this company allowing a better functionality to our finances, detailing our expenses or expenditures to have a greater organization, its price ranges are comfortable, affordable to users, or companies, it is fast in terms of functionality, practical, simple, you can say that it is good software.
What do you dislike about the product?
Its biggest weakness is the lack of features, should improve and include several details that strengthen its functionality, its interface deserves a better graphic or designs that are more attractive or beautiful to the user, are limited in some functions as the categories must be editable or customized to make it more viable for us.
What problems is the product solving and how is that benefiting you?
It fulfills the requirements that we need to improve our company, it has allowed us to organize in an arduous way our processes of payroll, sales, invoices, expenses, among others that are of utmost importance for our company.
Recommendations to others considering the product:
It should be noted that it is good software that can quickly organize your accounting processes, as well as being easy to manage and easy to acquire. Excellent program to generate positive changes for a company.


    lazaro p.

xero super good software for tracking and auditing our billing, expenses and sales.

  • April 16, 2019
  • Review verified by G2

What do you like best about the product?
Xero for our company has been a positive impact because it has transmitted through monitoring an audit and timely security for the progress of our processes, takes the billing in good terms, we can effectively locate the expenses that we are taking, guiding us in terms of our payroll, mediates our sales, we can open it by mobile app, has generated confidence in our industry, has a good interface design, has good action elements that make it look complete to manipulate it better
What do you dislike about the product?
We can see that there are problems in terms of labels, that failure should fix it, another is that when there are unknowns in the handling of this software we go to seek help in technical support and do not see where to call, or communicate by qualified staff for those problems.
What problems is the product solving and how is that benefiting you?
Evaluating the software we realize that it is efficient, it is light and fast to manage, its interface is beautiful, it carries out its operations very opportunely, there are few faults that this software has.
Recommendations to others considering the product:
One of the reasons we acquired this product, is that it is well recommended, has good characteristics, very practical, safe, easy to use, in similarity with other programs is the best on the market.


    JAVIER R.

with Xero, our finances are more timely

  • April 15, 2019
  • Review verified by G2

What do you like best about the product?
Xero, has meant for us, progress, fast, reliability, has been very practical, easy to use, contains excellent features, makes timely billing, takes our expenses very timely, is very timely the data of the characteristics of the payroll , performs banking transactions instantly, is a simple accounting solution for us taking our finances very effective and excellent, strengthens our company very notoriously.
What do you dislike about the product?
Some features that we do not like is that it does not work well in some contexts, at the time of requiring customer service it is difficult for us not to know the contact number or the respective emails to communicate with them, some functions have restrictions such as categories and tags
What problems is the product solving and how is that benefiting you?
A part of everything is good software, has allowed us to strengthen more the accounting issue of our company, optimally manages the monitoring of our finances in a practical and safe way.
Recommendations to others considering the product:
We allow ourselves to say that it is good contributing to the data of our invoices, payroll, expenses


    Emma B.

Fantastic software

  • April 12, 2019
  • Review verified by G2

What do you like best about the product?
It is easy to use and locate yourself around. The majority of what you do can be undone if it is incorrect which is very useful.
What do you dislike about the product?
It can be easy to miss certain things because of how easy it is to use.
What problems is the product solving and how is that benefiting you?
We use this for all our finance including bills, invoicing and staff expenses.
Recommendations to others considering the product:
Very good to use for any size businesses, colleague's can easier submit expenses through photos so no need for paper receipts!


    Jansel Daniel A.

Xero is perfect for handling all kinds of documents

  • April 11, 2019
  • Review verified by G2

What do you like best about the product?
From xero we like that it consumes very little bandwidth. It is very easy to import transactions from bank accounts, which makes it excellent to keep accountants. In addition, there is a huge amount of third-party applications with which you can integrate the Xero platform (around 600, at least). We like that the data is accessible through a single ledger, because it saves us a lot of time.
What do you dislike about the product?
Something we dislike about Xero is its price, at least $ 27 a month, which seems a little high. It does not have a good deployment in the cloud, or at least not for native Android mobile devices. Its accounting system for non-profit organizations is slow and not very detailed when it comes to billing accounts. It does not work to make bank reconciliations, or to print checks.
What problems is the product solving and how is that benefiting you?
Thanks to Xero we can take a much better accounting of debtors and creditors, in addition to that we can better review our labor costs than with other platforms of its kind. It has also been very useful for the detection and prevention of bank fraud, due to its wide security. It has also been easier for us to manage our payroll.
Recommendations to others considering the product:
We can quietly recommend Xero's fraud detection system, and we highly recommend it to keep good track of payment approval processes. It is excellent to manage treasury, and to make projections of extra costs.


    Arlene P.

"Xero is the best bookkeeping help apparatus"

  • April 10, 2019
  • Review provided by G2

What do you like best about the product?
We are intrigued by the simplicity with which we can perform benefit and misfortune adjusts for our business. Xero is without a doubt the best stage to make money related reports. Presently, we very like its assortment of alternatives for treasury the board, and to make deals figures. Something else that we like about Xero is that it is exceptionally great to keep records of leasers and bank compromises (the last is fundamental for bookkeepers).
What do you dislike about the product?
Xero does not offer a combination to accounting administrations, and its administration of corporate finance is very moderate. With respect to legitimate charging, Xero does not permit the best possible invoicing of arrangements, which makes it hard to oversee inventories. We don't care for your administration arrangement of reestablishments and requests.
What problems is the product solving and how is that benefiting you?
Xero has given us an incredible charging framework for undertakings, either to convey contact databases, to make billings by hours, on the web, unanticipated costs, or essentially memberships. Xero is very efficient as far as its installment handling framework, which works shockingly well on the web.
Recommendations to others considering the product:
Xero is a very prescribed stage to keep great control of costs of doing business, and to follow time. We suggest it totally for determining deals (called guaging), and to keep great bookkeeping of each segment of the undertaking. It is immaculate to oversee fixed resources and assessments, just as to take a satisfactory administration of the customer's consistence.


    Government Relations

Xero is a great easy to use accounting tool

  • April 06, 2019
  • Review verified by G2

What do you like best about the product?
It’s relatively easy to use and incorporates other third party solutions seemlessly.
What do you dislike about the product?
Seems like It is less used than competitors so something I feel like it has less support and I can’t find answers as easily.
What problems is the product solving and how is that benefiting you?
Xero is my all in one accounting and cash management solution. It integrates to my bank account and credit cards and shows all my transactions in one place. Also works well with some third parties like Gusto for my payroll.


    Robert B.

Great user interface but the API is challenging

  • April 05, 2019
  • Review provided by G2

What do you like best about the product?
Most accounting systems have an interface that makes it easy for the accounting staff to review and match transactions in bulk while Xero's interface makes it easy to run a business. I really like the sync between Xero and our bank account which makes reconsiliation a breeze.
What do you dislike about the product?
We're a Saas developer and integrate our platform RunMags with Xero. From that perspective Xero is a bit of a challenge. The data structure and logic is not as well built (as of now) as Quickbooks or Fortnox. For someone considering Xero for their business this will unlikely be a problem, but for us it's a bit of a challenge :-)
What problems is the product solving and how is that benefiting you?
We operate an office-less company with all employees working remotely whereever they may be for the time. I have never met our CPA, but we work together on the reconsiliation and once a year they close our books and report taxes. Very easy!
Recommendations to others considering the product:
Consider invoicing out of other platforms rather than Xero. We inoice using our homegrown subscription/billing system and bill customer's credit cards using Stripe. Neither Xero nor Stripe is used to manage the transactions and that puts us in control of our core business processes. The transactions are automatically recorded in Xero through the bank account sync.