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External reviews

382 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Pavan Kumar N.

My Review_BP

  • March 16, 2021
  • Review provided by G2

What do you like best about the product?
Blue prism Application, the way its designed with Process, Object Studio. And Control room with all the required fields available.
What do you dislike about the product?
Nothing as such now, Could come on Cloud.
What problems is the product solving and how is that benefiting you?
Automated the tasks which were taking huge efforts by FTE's.
Benefitted with Accuracy, Production and Manual efforts.
Recommendations to others considering the product:
Most Secured, Ease of Access and Productive application.


    Krysta M.

Great automation platform

  • March 15, 2021
  • Review verified by G2

What do you like best about the product?
It is one of the simplest and most flexible automation tools on the market, it is more efficient and cheaper than other tools, the interface is quite intuitive and with the drag and drop tools, the tool can be easily integrated with any other desktop application , it also helps to automate different processes as they were funded, it also has many additional features like active work queues, I also like how easy it is to design the process using a workflow style architecture, it also always provides the best results with specific operations.
What do you dislike about the product?
I have no problem with this tool, so far I do not find anything negative about it, it has only given me good results.
What problems is the product solving and how is that benefiting you?
This platform allows us to automate a wide range of applications, it offers all the functions that a business requires to automate, it allows us to establish contacts and discuss possibilities and opportunities, it also provides us with a faster design and development than other software, we can make our solution more scalable and reliable, it gives us many options to design workflows in a robust way, it also allows you to manage your automation processes in a very simple and effective way at the same time.
Recommendations to others considering the product:
It will help you to program and automate all kinds of tasks, it is very sophisticated, easy to use and with a very organized interface, you do not need to know programming or have previous experience with RPA, I recommend it with great confidence.


    shoeb s.

Blue Prism Is LOVE!!!

  • February 26, 2021
  • Review provided by G2

What do you like best about the product?
Blue Prism is one of the best RPA tool in todays market. Blue Prism is one of the simplest and flexible Automation tool. It Does not requires hard coding Knowledge hence even a person from no coding skills can get their hands on this platform easily. The best feature is drag and drop which makes it much simpler to code a logic or process. Setup is much easier and simple.
Blue Prism Customer support is Awesome!
What do you dislike about the product?
As such I haven't disliked any thing about this tool , anyhow when multiple BOTs are schedule at a time it takes a bit longer to load that is depending on the internet connectivity speed.
What problems is the product solving and how is that benefiting you?
Using Blue prism has helped to automate the repetitive task with much more accuracy and thus saving time. Data scrapping from web and pdfs and than maintaining it into excel with a standard format has become easy and thus avoiding human error.
Recommendations to others considering the product:
One of the Best RPA tools, Go for it !!!!


    AlaEddin J.

Best Reliable Automation Tool

  • February 24, 2021
  • Review provided by G2

What do you like best about the product?
Blue Prism is the best Reliable Automation RPA Tool, easy to use, simple to use with no more exp should you have, no coding required to set up, and user friendly
What do you dislike about the product?
all the feature in Blue Prism I like it but there some issue like updating continue
What problems is the product solving and how is that benefiting you?
usually using Blue Prism to automate critical tasks. and we are saving time and reduce the cost when the staff will work on these tasks manually
Recommendations to others considering the product:
yes I recommended using wonderful Reliable automation Tools for tedious tasks and start saving time and cost


    Orlando M.

Great solution for RPA

  • February 24, 2021
  • Review provided by G2

What do you like best about the product?
One of the main goals behind a good RPA is to have a solution that helps you de implement fast and errorless for the go to market goals, Blue Prism do this by having a quick and efficient approach to RPA using top tech and nice adaptive capabilities.
What do you dislike about the product?
Maybe the pricing could be better, as per covid pandemic many vendors should reduce a little bit their costs.
What problems is the product solving and how is that benefiting you?
Crude and basic Operations process for onboarding and manage of Merchant documentation for a open e-commerce portal.
Recommendations to others considering the product:
Do a quick review of planning to know which process will come first and which will be come second, sometimes you need to tackle the boring ones first.


    Financial Services

Reliable and stable automation

  • January 05, 2021
  • Review verified by G2

What do you like best about the product?
Blue prism offers an all-in-one RPA tool, the flow chart will be helpful to write the complex logics. We don’t need prior programming knowledge to learn or work on blueprism.
What do you dislike about the product?
It need frequent maintenance and will take much time while multiple bots running.
What problems is the product solving and how is that benefiting you?
We can automate the tedious repetitive tasks and execute without having errors. We have saved a lot of money and time.


    Amal J.

Excellent RPA Tool

  • December 11, 2020
  • Review verified by G2

What do you like best about the product?
Blue Prism offers an all-in-one and easy-to-use RPA tool that can be customized to meet your requirements. As daunting as the concept of creating bots may seem to beginners, Blue Prism doesn't require you to have any experience or knowledge in programming. The implementation of bots is done through a drag and drop method through which you can add a step-by-step process for your bots to follow when they are completing tasks that are too tedious and repetitive for human beings. There are flowcharts to help you keep manage your bots and see which ones are running. Blue Prism is quite secure and has a built-in feature to encrypt information that shouldn't be revealed such as passwords.
What do you dislike about the product?
The only thing I dislike is that Blue Prism requires frequent maintenance. Additionally, in very rare circumstances, Blue Prism takes a really long time to load when you have multiple bots running.
What problems is the product solving and how is that benefiting you?
The primary reason we needed Blue Prism was to solve issues that were arising from having to do repetitive tasks manually. They can be so tedious and exhausting that they took longer than expected to complete and there were instances were there were errors in the data caused by misspellings that went unnoticed. Once we implemented RPA bots, these problems were resolved due to their accuracy and speed in which they completed the tasks. It was a huge relief to let the bots handle the repetitive work so we could use our manpower for completing other work and projects. The benefit we realized is that we were able to save quite a lot of time and money, and also be more productive as we weren't burdened to do simple data entry and copy and paste work that we could relegate to the bots.
Recommendations to others considering the product:
Blue Prism was a good addition to our company to assist in making our work easier and to lessen our burden. It's simple enough to learn to use and has been proven to have good scalability. I'd recommend Blue Prism for implementing RPA bots.


    Alan J.

Blue Prism

  • November 16, 2020
  • Review verified by G2

What do you like best about the product?
Blue Prism is a flexible automation tool that is easy to use and set up. You can automate both web and desktop tasks. Setting up automation is rather straightforward with a drag and drop tool using which you can design your bots. Due to the simplicity of the software, you don't need to know any programming to get started with it. Blue Prism has a 24/7 uptime so that your automations are running whenever you want them to. In terms of costs, I've found Blue Prism to be more efficient and cheaper than other RPA tools in the market while also delivering a better service and easier maintenance. They have a very competent and easy to approach customer team who are there to assist to the best of their abilities.
What do you dislike about the product?
I have no complaints regarding Blue Prism. It's excellent and does its job for us at our organization.
What problems is the product solving and how is that benefiting you?
We implemented Blue Prism at our company as we needed to reduce human labor in repetitive work. Using automations to take over such tasks has improved our productivity as bots provide more accuracy and faster results than humans. In the grand scheme of things, we've been able to cut our expenses and reduce the workload on our staff. Data entry work, copy/pasting, moving data from one document to another, scanning images for texts, etc have been relegated to bots for convenience as they're tedious work for humans and can be done quicker by bots.
Recommendations to others considering the product:
I'd recommend Blue Prism as it's a good RPA software to implement automation to reduce the need of manual work for tasks that can be repetitive.


    Arun J.

Reliable Automation

  • October 18, 2020
  • Review verified by G2

What do you like best about the product?
Blue Prism is a very good RPA tool for automating processes. It's simple enough to use as it doesn't require any coding to set up the automation. The interface is quite intuitive and with the drag and drop tools, you can set up your automation with ease. By a large margin, this is very useful in saving time and reducing the need to perform repetitive tasks manually. In addition, the accuracy of work and productivity is increased and results are produced quicker than that by a human worker. The RPA has zero downtime and works on a consistent and continuous basis.

Blue Prism support is also excellent. They're been very helpful to us in setting up the RPA tool at our company. There are plenty of articles and informative guides on their website as well as their forums through which we can resolve any issue we run into.
What do you dislike about the product?
I don't dislike much about Blue Prism, but much like any RPA tool it requires a lot of maintenance and frequent updates to the automation.
What problems is the product solving and how is that benefiting you?
At our organization, we use Blue Prism RPA to automate tedious tasks that are repetitive in nature. By relegating these tasks to automation, we're freeing up time and costs from having our staff perform the work manually. This allows us to be productive in other areas of importance. Blue Prism ensures that our database is always up to date with the latest data and reports. Blue Prism, additionally, offers reporting through which we're able to see how the automation is performing.
Recommendations to others considering the product:
Blue Prism offers a very stable and reliable form of RPA that's beneficial to organizations at any level. You may not realize its benefits right away, but over time you'll be saving quite a lot of time and costs.


    Nishi N.

RPA Tool - BluePirsm

  • September 29, 2020
  • Review verified by G2

What do you like best about the product?
The thing which I like most about BluePrism is that it allows to build automation in a modularized way. Any changes needed at any point of time can be easily done in BluePrism because of the separation of logical layer and UI interaction layer. The debugging of the code is quite easy as compared to other RPA tools in BluePrism. The Blueprism tool can be easily integrated with any other desktop applications, mainframe applications, silverlight applications etc.The BluePrism provides an excellent system to system integration feature. Web services is another cool feature provided by Blueprism in which you can provide the service without exposing your code. The installation of Blueprism is quite easy as compared to other RPA tools. The speed of execution of BluePrism is quite high which automatically increases the operation scalability of the tool.
What do you dislike about the product?
There is nothing in particular which I dislike about BluePrism but I think if it would have supported Front office automation along with the back office automation then it can be a fabulous tool for any kind of automation. Another thing is related to its accessibility, as it has app based accessibility so it can't be accessed over browser or mobile phones.
What problems is the product solving and how is that benefiting you?
BluePrism has helped me in solving many business processes for our clients . It has saved a lot of processing time and reduced the human effort by helping in automating end to end task.