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External reviews

58 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Tauhidul K.

Very Good Layer 7 Protection

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
Performance is pretty good and cloud native experience is also really nice. I also found the centralized managment is good.
What do you dislike about the product?
Pricing is super high. Learning Curve is little high. Integration Challenges is little more and limited customization.
What problems is the product solving and how is that benefiting you?
It is giving me managed service, unified security policies and great at detection and blocking threats.


    Aja B.

Why I love and use Palo Alto

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
What I like the most about Palo Alto NGFW is how user friendly it is. Most importantly I love its centralized management and full integration features, it makes work a lot easier.
What do you dislike about the product?
Performance is sometimes impacted by high traffic. It is a bit more complex than other vendors but its something to get used to, i like a challenge
What problems is the product solving and how is that benefiting you?
The infrastructure management is benefiting me the most at this time.


    Ravikiran N.

Next Generation Product with greath innovations

  • September 04, 2024
  • Review provided by G2

What do you like best about the product?
i really like their next generaton features like URL filtering, Application ID, Threat content, Vulnerability profile creation, Global protect, Wildfire, Antivirus.
What do you dislike about the product?
i don't like support model. They attach me to sirius third party which isn't really helpful.

Also cloud integration specially with HA is very challenging
What problems is the product solving and how is that benefiting you?
its solving remote user connectivity securely. We use global protect VPN for it
I also used wildfire for their threat feed analysis


    Sai B.

A Genuine Review on Palo Alto Networks Cloud NGFW

  • September 03, 2024
  • Review provided by G2

What do you like best about the product?
I love the capabilities of securing the customer data in multiple clouds. Its very helpful in multi-cloud deployment.Infrastructure as a code(IAC) support (exclusively Terraform) on these platforms enhances the configuration management and useful to swiftly deploy the implementations easier. The extensive rule set and L4 and L7 filtering helps to stop the attacks in a proactive manner. The extensive documents and easy to use UI capabilities helps in flexibility. Integration support with the different infrastructure components including cortex stack provides comprehensive protection. Furthermore, i appreciate the swift customer support from the expert teams (including customer experience and engineering). I guess easy to terminate improves the frequency of usage of these devices.
What do you dislike about the product?
It can be further enhanced by maintaing a single central manager between different clouds, I would love to see the dockerized containers to be deloyed for production.
What problems is the product solving and how is that benefiting you?
Easy of implementation. A secure software in cloud that helps thwaring the attack. Enhancing the protecting on the attack surface. Easy administration are the benefits


    Wander A.

Excellent Firewall for a cloud-native service

  • April 23, 2024
  • Review provided by G2

What do you like best about the product?
What I like about this tool is its good protection for the cloud, not having to worry about cloud maintenance and, most importantly, good technical support. With a very good support community.
What do you dislike about the product?
the cost of the license. It is comparatively higher. This should be improved to make it more accessible to a wider audience.
What problems is the product solving and how is that benefiting you?
The solutions that this product can provide you are: Improve the results of business processes by improving perimeter security, Improve compliance and risk management by simplifying security.


    Shekh A.

Best firewall solution for Enterprises

  • April 22, 2024
  • Review provided by G2

What do you like best about the product?
Well there are many things which I really like about this next gen firewall, we have been using PALO ALTO Global Protect VPN for our enterprise and this has made our integration even better, there's a lot that goes in the back end. Securing Company's network and that to adding a firewall layering along with the use of VPN is something it does the best.
What do you dislike about the product?
There isn't much to dislike only if thw pricing could've been better and discounts for retaining customers
What problems is the product solving and how is that benefiting you?
We were earlier facing issue with the integration of firewall with the VPN but after the introduction of this firewall , we integrated into IT Infrastructure the process was smooth and to be honest it, it was easy and the support team helped us at every stage.


    Information Technology and Services

URL filtering

  • April 22, 2024
  • Review verified by G2

What do you like best about the product?
URL web filtering is working seamlessly & got proper logs as well.we can generate reports as well to showcase to management.
What do you dislike about the product?
Price is higher than other vendor and TAC support needs to improve
What problems is the product solving and how is that benefiting you?
URL filtering and antivirs ans spyware is working awesome.


    Industrial Automation

Palo Alto cloud NGFW: The Global leader in cybersecurity

  • April 21, 2024
  • Review verified by G2

What do you like best about the product?
With the help of the cloud NGFW firewall, the risk level is reduced it only allows the desired application and website, with the help of the security policy we can prevent known vulnerability attacks. one of the best things I like is user authentication, a secure to connect to the network a captive portal method is the best method that we are using in our setup
What do you dislike about the product?
CLI commands documentation needs to be improved, existing documentation its not helping more.
What problems is the product solving and how is that benefiting you?
The best feature I found in the Palo Alto firewall is the monitor feature where I can get all logging details, to monitor my premises traffic so I can take action on the log and make decisions to protect my network. On the other hand, if we see any changes we made in the Palo Alto firewall then we have to commit the changes, if any misconfiguration is there we can get the prompt message to make the proper correction, however, I haven't seen this kind of best feature in the other firewall vendor.


    Prajwal S.

Automating the Security of organization with Next Gen Firewall in an easy way

  • April 20, 2024
  • Review verified by G2

What do you like best about the product?
I really like their URL filtering feature which helps user inside the network to safely browse and get protected from malicious link
What do you dislike about the product?
i think its documentation should be improved initially i found it diffficult to understand but that i think happens in every products documentation apart from that the cost and the customer support are the keye areas they should focus for improvement.
What problems is the product solving and how is that benefiting you?
The advanced URL filtering feature protects our network against advanced web-based attacks by performing real-time web traffic inspection. Additionally, because of its principle of treating each network packet equally, it prevents both known and unknown advanced social engineering, as well as web-based attacks, including targeted phishing, malware, exploits, and other types of web attacks.


    Information Technology and Services

Amazing Firewall, security, sdwan all in one appliance.

  • April 19, 2024
  • Review verified by G2

What do you like best about the product?
This is one of most powerfull firewall, it really is up to date latest security vulnerabilties, give real time hotfixes to any new threat. Further managing the policies is really easy. Very friendly GUI and amazing support. Also they are up to date to the market demand using the latest key exhange methods for their IPSec connectivities.
What do you dislike about the product?
Mostly Palo Alto is up to date, however Prisma Access can be integrated with PaloAlto Firewall as well.
What problems is the product solving and how is that benefiting you?
Securing the cloud environment, protectecting the virtual workload.