Sprout Social
Sprout SocialReviews from AWS customer
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Excellent Platform for Streamlined Social Media Management
What do you like best about the product?
Sprout Social has been an invaluable tool for managing our social media presence across multiple platforms. The interface is intuitive, and the scheduling features allow our team to plan and publish content efficiently. We especially value the detailed analytics and reporting tools, which provide actionable insights that help guide our strategy and improve engagement.
The collaboration and approval workflows make team communication seamless, ensuring our content stays consistent and on-brand. Additionally, Sprout’s customer support team has been responsive and knowledgeable whenever assistance is needed.
Overall, Sprout Social has enhanced our productivity, organization, and visibility — an excellent choice for any business looking to manage social media effectively and strategically.
The collaboration and approval workflows make team communication seamless, ensuring our content stays consistent and on-brand. Additionally, Sprout’s customer support team has been responsive and knowledgeable whenever assistance is needed.
Overall, Sprout Social has enhanced our productivity, organization, and visibility — an excellent choice for any business looking to manage social media effectively and strategically.
What do you dislike about the product?
One area for improvement would be expanding customization options in reporting dashboards. Having more flexibility to tailor reports by campaign or time frame would make insights even more actionable.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us streamline social media management across multiple platforms. By bringing publishing, engagement, analytics, and reporting into one place, it saves our team valuable time and ensures consistent, timely communication with our audience.
Sprout Social simplifies collaboration by allowing multiple team members to manage scheduling, monitor engagement, and track performance from one centralized dashboard. The robust analytics tools also make it easy to measure campaign success and refine our strategy based on real data.
Sprout Social helps us stay connected to our audience by managing all incoming messages and comments in one unified inbox. This allows our team to respond quickly, maintain a consistent brand voice, and build stronger customer relationships.
Sprout Social simplifies collaboration by allowing multiple team members to manage scheduling, monitor engagement, and track performance from one centralized dashboard. The robust analytics tools also make it easy to measure campaign success and refine our strategy based on real data.
Sprout Social helps us stay connected to our audience by managing all incoming messages and comments in one unified inbox. This allows our team to respond quickly, maintain a consistent brand voice, and build stronger customer relationships.
User friendly & great insights
What do you like best about the product?
I love how clean, compact, and intuitive Sprout is! Regardless of what I'm working on I can count on a great UX and insightful data through reporting and social listening daily. Customer support was also really nice through the years.
What do you dislike about the product?
The only thing I would change would be the limited space of characters and queries on social listening!
What problems is the product solving and how is that benefiting you?
Sprout is helping me have one place to answer all customer inquires, find insightful data, and publish all of my content. It's a one stop shop!
Good content planning platform
What do you like best about the product?
I enjoy the simplicity for the user. The platform is well laid out and straightforward when it comes to navigating to the various features. I primarily use the platform for scheduling social media posts, reviewing and compiling metrics, and competitor analysis. It works really well for this, and throughout the time using Sprout the past six years, they have added many new useful features.
What do you dislike about the product?
There wasn't much to dislike about Sprout. Some of our social media pages would periodically get disconnected, which can be annoying, but Sprout's notification system provides alerts so you can reconnect the pages.
What problems is the product solving and how is that benefiting you?
Seamless social media scheduling and content planning. It makes it easy for me to schedule out content and then report performance back to our C suite.
Top Software
What do you like best about the product?
I've used Sprout at three different jobs, and the customer support is next level. I always can speak directly to a team member if I run into issues or jump on call if I need to learn more about the features. The great thing about sprout is that it's also pretty easy to use. Once I learned about the layout and what features were offered, my team and I started to use it every day
What do you dislike about the product?
The price can be hard for some small agencies or campaigns.
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing for my team to schedule things in advance, giving us the time and space to solve other marketing problems like our email newsletter.
easy to use for scheduling
What do you like best about the product?
i like that you can schedule multiple social platforms at once, and edit them as needed quite easily
What do you dislike about the product?
it is hard to schedule collabs on the platform. i have experienced a few times where it failed to post completely because the collab did not go through
What problems is the product solving and how is that benefiting you?
i no longer have to live post, set reminders for myself to publish social assets, instead i can plan ahead and schedule everything in advance
Managing multiple brand accounts with Sprout has streamlined content planning, improved consistency.
What do you like best about the product?
What I like best about Sprout Social is how seamlessly it brings everything together—content scheduling, performance analytics, and especially the Listening tool, which gives us real-time insights into brand sentiment, competitor activity, and trending conversations that help shape smarter social strategies.
What do you dislike about the product?
What I dislike about Sprout Social is the lack of customization options for reports. While the data is solid, it would be helpful to tailor the layout or metrics more specifically for different stakeholders. Additionally, the display options when sharing reports externally are limited—it would be great to have more flexibility in how insights are presented visually or branded for presentations.
What problems is the product solving and how is that benefiting you?
Sprout Social helps solve the challenge of managing multiple brand accounts by centralizing content planning, scheduling, and analytics in one platform. It saves time, keeps our messaging organized, and ensures we stay consistent across channels. The Listening tool also gives us real-time insights into trends, competitors, and customer sentiment—helping us create more relevant content and respond strategically.
All the features we were looking for with the support to go with it!
What do you like best about the product?
Whenever we have an issue with account connectivity, sprout support is always there to help! They even follow up to ensure the problem has been solved!
What do you dislike about the product?
Staying up to date with trends! For example new IG feed :)
What problems is the product solving and how is that benefiting you?
Pulling analytics for many accounts!
Overall positive, a few clunky features
What do you like best about the product?
I love the scheduling and being able to customize a post per platform, as well as being able to connect multiple profiles
What do you dislike about the product?
When customizing posts per platform, I can't see multiple optimal times. I also can't add photo tags and the location finder is not matched with the Meta locations when using in-app
What problems is the product solving and how is that benefiting you?
It's great to use a platform that includes the functionality of scheduling but also reporting, I use both tools regularly and I love the customer service response times, one of the biggest reasons we went with Sprout
A great tool!
What do you like best about the product?
Love using Sprout Social! They have lots of great resources for social planning, strategy, and listening. I also like how they build a community and have webinars and forums. It's really helpful for integrating yourself into the world of social.
What do you dislike about the product?
Their analytics tools feel out of date compared to the detail of in app analytics. The followers tracking specifically is very weird and doesn't reflect deleted accounts, bots being removed, etc.
What problems is the product solving and how is that benefiting you?
They help us a lot with scheduling, community support, and organization of campaigns.
A powerful platform for managing client social media at scale
What do you like best about the product?
Sprout Social makes it easy to manage multiple client accounts in one place, which is critical for our agency at 3b&e Marketing. The approval workflows help streamline our internal processes, and the reporting dashboards provide clear, professional insights we can share with clients. The scheduling tools and content calendar allow our team to stay organized and maintain a consistent posting strategy across platforms. Getting started with Sprout was simple and the interface made it easy for our team to adapt. We use it every day across multiple clients, and their customer support team is responsive and genuinely helpful whenever we need assistance. Integrating into the system was easy and the onboarding team was very detailed and communicative.
What do you dislike about the product?
We would like to see more flexibility around approvals, especially when it comes to managing both internal and external review processes. While the current system works, expanding those options would make collaboration with clients and our team even more seamless. The platform can also be a little costly as more users are added.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us manage multiple client accounts in one platform, which saves our team valuable time and reduces the need to jump between tools. The scheduling and content calendar keep campaigns consistent and on track, while the reporting features give us professional insights we can share directly with clients to show results. Overall, it allows us to stay organized, deliver better service to our clients, and scale our social media management more efficiently.
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