Sprout Social
Sprout SocialReviews from AWS customer
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Big fan of this tool to enhance my efficiency at work!
What do you like best about the product?
I love the interface of Sprout Social! It is super user-friendly, and I've been able to integrate it into my work with ease, allowing me to be more efficient and save time and energy to put towards other projects. Additionally, the support team is very quick & friendly when I'm having any issues.
What do you dislike about the product?
At times, I've had technical difficulties with connecting a new account or accounts randomly disconnecting.
What problems is the product solving and how is that benefiting you?
Increase ease of sharing posts, efficiency in cross-sharing across platforms, and quickly gathering and making sense of social media analytics.
Truly enjoy using Sprout
What do you like best about the product?
I like that everything is in one place. From reviews to posting to analytics, it's helpful that everything is visible there so nothing gets forgotten!
What do you dislike about the product?
I dislike that the profiles get disconnected frequently and you have to reconnect them
What problems is the product solving and how is that benefiting you?
Sprout is solving the ability to manage multiple different accounts and profiles in once space. Instead of having to use Meta Business Suite and bounce between profiles, im able to easily change which profile i'm looking for while already being logged in.
Great all around!
What do you like best about the product?
Leaving notes in the social calendar. It really helps you preplan your content within it before you might actually have the content ready/
What do you dislike about the product?
I wish it was a bit more intuitive. It definitley takes some time to get used to, also tagging people is relatively difficult as it doesnt pop up for LinkedIn.
What problems is the product solving and how is that benefiting you?
It allows us to better manage our social media overall and track our links clicks, engagement, etc. in one place.
A fantastic social tool for beginners or experienced users.
What do you like best about the product?
I love being able to schedule out posts in one place and easily duplicate a post for another platform. The data reports are clear and concise, and I love being able to compare platforms against each other. The tool is intuitive to use, and it is great no matter if you're a beginner just starting out or an experienced professional. The team at Sprout is also incredibly helpful and stays in touch. I use Sprout for posting at least twice a week, and the data section is constantly open in a tab. It was easy to figure out how to use the tool and learn to navigate as well.
What do you dislike about the product?
I wish the social listening plan was less expensive. I also only use the desktop version, so I post stories and reels on Instagram from account's apps on my phone vs. the mobile Sprout app.These are my only complaints–I'm a huge Sprout fan.
What problems is the product solving and how is that benefiting you?
Sprout gives me an easy, all-in-one spot for posting to multiple platforms without restarting each post on each separate platform. It saves me time when posting, tells me the best times to post for each specific platform, and it gives a post preview. It also has all of our analytics in one spot, and allows to cross-analyze across platforms, providing insights we would otherwise be missing. It pulls numbers from any date range I set, which also gives us a deeper and more fine-tuned look into what's working, what's not working, and what needs to be changed.
Sprout is gamechanger in the social media realm
What do you like best about the product?
I love the ability to be able to schedule my content in advance and preview what our feed will look like before it even goes live! There is no way I would be able to manage as many accounts as I do (13) without a tool like Sprout Social. The analytics make it easy for me to see what is resonating with our audience. The ability to connect my phone so that I get notifications when we get comments or DMs is also a lifesaver and allows me to be super responsive on our pages.
What do you dislike about the product?
I do wish that there was a way to connect sprout and meta more seamlessly although I understand that this may not be possible. Sometimes our reels scheduled through sprout will not connect the appropriate music, leaving our videos with no sound or sometimes being flagged for copyright. I tend to manually post our reels because of this. I also use meta to boost many of our posts and I wish there was a way to integrate our analytics for the boosted posts with the analytics that Sprout provides.
What problems is the product solving and how is that benefiting you?
Sprout solves many problems for me! It solves the time consuming nature of manually posting and manually combing through analytics on meta. It benefits me because I am able to stay on top of multiple accounts and provide analytics to my supervisors when asked.
Sprout Review
What do you like best about the product?
the depth of analytics to create custom reports and the optimal times on scheduling
What do you dislike about the product?
not being able to upload different types of content. it can only be a series of photos or one video. We are not able to use instagram to its full capacity on sport
What problems is the product solving and how is that benefiting you?
it really helps us form an understanding of our audience and what content resinates most to them
dependable, easy to navigate, and useful
What do you like best about the product?
Sprout Social’s listening tools are excellent, allowing me to easily keep up with what’s trending online. Scheduling posts is simple and stress-free, and the platform consistently feels stable and dependable whenever I use it.
What do you dislike about the product?
Sprout Social is excellent overall, but I have encountered problems with connected platforms occasionally disconnecting without warning. Reconnecting these platforms is not always simple, and sometimes it requires several attempts or assistance from support to resolve the issue. This can be especially frustrating when working under tight deadlines.
What problems is the product solving and how is that benefiting you?
It’s a huge time-saver and makes social media feel manageable instead of overwhelming.
Sprout Social review
What do you like best about the product?
Decent at everything we need, generally good uptime, transparency about roadmaps and product issues, receptive to feedback.
What do you dislike about the product?
Continues to be a jack of all trades and master of some. Some features surge ahead and some don't keep up as fast as others in the marketplace.
What problems is the product solving and how is that benefiting you?
Consolidation of metrics, light listening and community management.
Great Usability and Reporting, but Pricey
What do you like best about the product?
I love the ease of use and comprehensive reporting functionalities in Sprout Social. The publishing tool streamlines my content management and allows easy upload and scheduling, freeing up my time. The competitor performance tab in reports helps me benchmark and improve my brand's online presence.
What do you dislike about the product?
I'm concerned about the pricing of Sprout Social. There are crucial analytical features that my team needs, such as tagging and campaign-specific analytics, but they are inaccessible due to the high cost, which is beyond our budget. This limitation prevents us from obtaining focused insights from specific campaigns, which is a significant downside.
What problems is the product solving and how is that benefiting you?
I save time by scheduling posts in advance and gain insights from analytics to track performance, making social media management more efficient.
Sprout is the all-in-one social solution
What do you like best about the product?
Sprout Social has quickly become one of my favorite tools at work thanks to its intuitive and user-friendly design. Managing multiple accounts is straightforward and never feels overwhelming, which is a huge plus. I particularly value the detailed scheduling options, as they allow me to control the timing and strategy of my posts while remaining easy to use. Whether I’m planning content weeks ahead or making last-minute changes, Sprout Social keeps me organized and efficient.
In addition to scheduling, the platform’s reporting features and Smart Inbox really distinguish Sprout Social. The reporting delivers clear, comprehensive insights that make it simple to track performance and share results with my team. The Smart Inbox consolidates all messages into a single, streamlined view, ensuring I never miss an important interaction. Altogether, these features save me time, offer valuable data, and make managing social media both simpler and more effective.
In addition to scheduling, the platform’s reporting features and Smart Inbox really distinguish Sprout Social. The reporting delivers clear, comprehensive insights that make it simple to track performance and share results with my team. The Smart Inbox consolidates all messages into a single, streamlined view, ensuring I never miss an important interaction. Altogether, these features save me time, offer valuable data, and make managing social media both simpler and more effective.
What do you dislike about the product?
While Sprout Social provides many valuable features, there are a few areas where I believe it could be enhanced. The social listening tools, for instance, seem unnecessarily complex and can be challenging to navigate. Rather than offering a quick overview of social sentiment and brand health, the interface is so busy that it becomes difficult to quickly locate the insights I’m looking for. A more straightforward and streamlined dashboard would make it much easier to spot trends at a glance, allowing for deeper analysis only when needed.
I also encounter some difficulties with the approval process in my department. When I send posts to our internal communications manager for review, her only options are to approve or reject them. It would be extremely useful if she could make minor edits directly and then save the post as a draft for me to review and finalize. This change would save us both time and reduce unnecessary back-and-forth. Overall, Sprout Social is a solid platform, but these adjustments would make it even more efficient and user-friendly.
I also encounter some difficulties with the approval process in my department. When I send posts to our internal communications manager for review, her only options are to approve or reject them. It would be extremely useful if she could make minor edits directly and then save the post as a draft for me to review and finalize. This change would save us both time and reduce unnecessary back-and-forth. Overall, Sprout Social is a solid platform, but these adjustments would make it even more efficient and user-friendly.
What problems is the product solving and how is that benefiting you?
Sprout Social addresses the difficulty of managing several social media accounts by consolidating everything into a single, user-friendly platform. Its detailed scheduling tools help me stay organized, while the Smart Inbox ensures I never miss important engagement. The platform also offers clear reporting, making it easy to monitor performance and share insights with my team. I appreciate being able to provide different stakeholders in my company with either a quick overview or a more comprehensive analysis, depending on their needs. Rather than switching between various tools or tracking activity manually, Sprout streamlines the workflow, allowing me to work more efficiently and dedicate more time to creating impactful content.
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