Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,024 reviews
from
External reviews are not included in the AWS star rating for the product.
Streamlines Social Media with a Few Integration Gaps
What do you like best about the product?
I use Sprout Social for scheduling posts, reporting performance, and monitoring socials for my company. Sprout allows me to stay organized and plan ahead so I don't have to manually post. It has excellent reporting tools where I can tag posts to get detailed performance tracking. I like that I can create tags to get detailed tracking on social posts. I also like how the post performance data is laid out, making it easy to compare performance periods.
What do you dislike about the product?
Sprout doesn't stay up to date with the in-platform features. For example, when scheduling a TikTok I can't include a sound, when scheduling an Instagram carousel I can't include a sound or do a video and a photo, or adjust the ratios. If I'm scheduling a LinkedIn post on a personal account I can't tag other personal accounts.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling posts, reporting performance, and monitoring socials. It keeps me organized, allows planning ahead, and offers excellent reporting tools for detailed performance tracking.
Sprout is an effective, user friendly platform that helps maximise my abilities and reach.
What do you like best about the product?
The platform is easy to learn and use for both scheduling and reporting.
What do you dislike about the product?
Limits on the amount or type of media that can be scheduled.
What problems is the product solving and how is that benefiting you?
Consolidates content and streamlines publishing processes.
Review Sprout Social
What do you like best about the product?
I like being able to see and measure all of my content on different platforms in one place.
What do you dislike about the product?
It doesn't measure or suggest trending content. Example: hashtags don't show how used they are, if i want a trending hashtag I have to go into Instagram.
What problems is the product solving and how is that benefiting you?
Sprout is solving a time management issue, it took a lot of time to go in between different social platforms and accounts now it's all in one place.
Easy way to gather and track data for your companies social marketing efforts
What do you like best about the product?
Great support team and super helpful to let stakeholders get a better view of social marketing efforts without having to give out info for account security.
What do you dislike about the product?
We didn't get enough out of the social listening tool/crawler.
What problems is the product solving and how is that benefiting you?
To really dig deeper into social media analytics.
Great for small teams
What do you like best about the product?
It’s super user friendly, good for small teams who may need streamlined workflows, and very helpful when pulling and assessing data.
What do you dislike about the product?
Aside from scheduling and data analytics, some of the other features (e.g. tagging, competitor analysis) are not as intuitive to users.
What problems is the product solving and how is that benefiting you?
Data analysis, looking at trends for individual accounts, scheduling.
Sprout is a game changer... REALLY!
What do you like best about the product?
Sprout Social does an excellent job of delivering on the core functions you’d expect from a social media management platform—scheduling posts, tracking analytics, viewing competitor performance, and planning content. I personally use Sprout at least three times a week, and my colleagues are in the platform posting a minimum of five times weekly, so it’s a tool we rely on constantly. We also use it for weekly reviews of our own performance alongside competitor activity, which helps us plan strategically.
Implementation was straightforward, and our team was able to get up and running quickly without much of a learning curve. Integrations with the major platforms we use (Instagram, Facebook, LinkedIn, etc.) were smooth, which made adoption easy across our team.
While no platform is perfect, Sprout consistently improves through regular updates, and it excels in the areas that matter most for managing and growing a social presence. On top of that, my company has a dedicated Sprout rep who meets with us monthly and is always kind, responsive, and helpful, which makes the experience even better.
Implementation was straightforward, and our team was able to get up and running quickly without much of a learning curve. Integrations with the major platforms we use (Instagram, Facebook, LinkedIn, etc.) were smooth, which made adoption easy across our team.
While no platform is perfect, Sprout consistently improves through regular updates, and it excels in the areas that matter most for managing and growing a social presence. On top of that, my company has a dedicated Sprout rep who meets with us monthly and is always kind, responsive, and helpful, which makes the experience even better.
What do you dislike about the product?
My only drawbacks with Sprout are relatively minor. For example, you can only drag and drop one image at a time into the scheduler, and Instagram posts with trending audio still have to be published natively (though Sprout makes this easier by sending a push notification and assets at posting time). Uploads also require images to be converted from HEIC to JPG, and some engagement metrics need workarounds—such as being able to see competitors’ total engagements but not their engagement rates. Overall, though, these are so minor that they don’t deter me from using Sprout or negatively affect my overall experience with the platform.
What problems is the product solving and how is that benefiting you?
Sprout Social helps us streamline social media management by bringing everything into one platform. Instead of juggling different apps for scheduling, analytics, and competitor research, we can do it all in Sprout. This saves us time, ensures consistency in our posting, and gives us a clear view of what’s working and what’s not. The ability to track our own engagement alongside competitor performance has been especially valuable for shaping strategy and improving our content week to week. It also helps with team collaboration since multiple colleagues can schedule and review posts without overlap. Overall, Sprout gives us efficiency, clarity, and confidence in how we manage our social media presence.
Endless Options
What do you like best about the product?
What I love the most is the analytics! As a social media manager, aside from creating content, you have to know how it's performing and how the audience is responding to it. I appreciate the way I am able to pull data for each one of the brands I work for by platform and analyze it. I love how easy it is to post to multiple platforms in one place, it allows me to schedule content weeks in advance.
What do you dislike about the product?
I would say the site's inability to post the first comment on Facebook is a feature that would make it easier for me to manage all posts on one platform instead of using Sprout for every other platform and jumping into Meta Business Suite to post there. Without this feature, it adds another step to posting, making it harder, not easier.
What problems is the product solving and how is that benefiting you?
Social media analytics, social customer service and listening and above all else social media management. I do think I am not using Sprout to its fullest potential and look forward to seeing what else it can do and how else it can help me in my role as a Social media manager
Sprout Social Review from Content Specialist
What do you like best about the product?
As a content specialist, some of my favorite aspects of Sprout are:
- user friendly for even beginners
the ability to connect multiple profiles
-the ability to see how the post will look on the platform before scheduling
-social listening opportunities
- being able to share to a personal profile AND company pages
-the calendar is one of my favorites pieces so I can see everything in one spot by platform
-getting a notification when something is wrong with a post
-analytics are pretty neat and all inclusive. Love the visual aids that are provided.
- user friendly for even beginners
the ability to connect multiple profiles
-the ability to see how the post will look on the platform before scheduling
-social listening opportunities
- being able to share to a personal profile AND company pages
-the calendar is one of my favorites pieces so I can see everything in one spot by platform
-getting a notification when something is wrong with a post
-analytics are pretty neat and all inclusive. Love the visual aids that are provided.
What do you dislike about the product?
My main complaint is Having to pay per user
What problems is the product solving and how is that benefiting you?
Not having to manually post!
User-Friendly Social Media Management Powerhouse
What do you like best about the product?
I appreciate Sprout Social for making reporting much easier and user-friendly. The ease of features enhances my experience significantly, allowing me to use the tool efficiently and train others with ease. I find the community management capabilities, like managing comments and messages from an inbox and competitor analysis, incredibly useful. These features stood out as something Later.com lacked. I also enjoy the approval process, which lets me coordinate well with team members, seeing who performed specific tasks.
What do you dislike about the product?
I don't like that Sprout Social doesn't consolidate TikTok engagement metrics with views and separate metrics, requiring me to switch settings. The platform also lacks TikTok competitor analysis, focusing more on Instagram, which limits my ability to perform comprehensive competitor assessments across different social media platforms.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for easier reporting, competitor analysis, and effective community management, providing valuable insights and improving client service. Its user-friendly features simplify onboarding and enhance team collaboration.
Making Community Management Easier
What do you like best about the product?
I love how organized Sprout Social is. It is simple to navigate between the Smart Inbox to the calendar for Publishing, as well as many other features. It streamlines the customer support process, as I can easily respond to any DMs or questions directly from Sprout rather than going into each app natively. It makes that process quicker and more effective.
What do you dislike about the product?
I dislike that there is only a certain number of "seats" or number of people who are allowed to be on an account at the same time. It has made it difficult, as several of my coworkers and I get on Sprout, sometimes simultaneously, and it logs each other out.
What problems is the product solving and how is that benefiting you?
Taking all DMs, comments, questions, etc. from every channel that we use and putting it in one place. It is beyond helpful. It is also our social media posting tool, and I like how you can save posts as drafts, schedule them, edit them, etc.
showing 1,721 - 1,730