Sprout Social
Sprout SocialReviews from AWS customer
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As a social media expert, Sprout is my go-to platform
What do you like best about the product?
Sprout is incredibly user-friendly. I appreciate that they are constantly making updates based on social updates and user requests. As someone who runs social media for a multi-unit brand, t's very easy to do everything I need to do, from adding new social accounts, to scheduling and reporting.
What do you dislike about the product?
Of course, there are some features that are native to specific platforms that Sprout can't include. I know that this is more an issue of the platforms themselves allowing third party platforms access, but using a scheduling platform like Sprout can be limiting when there are specific things that need to be done and you can only do them within the social platform.
What problems is the product solving and how is that benefiting you?
Currently, I primarily use Sprout to schedule social posts. The ability to do this easily and in an easily viewable way is crucial to keeping our channels fresh and up-to-date with content.
Sprout Social Review
What do you like best about the product?
I love the calendar features the best. It really helps keep me organized with the ability to leave notes before taking the time to actually create the content. I love the "best time to post" feature for each platform, as well as the approval process for working with a team.
What do you dislike about the product?
I wish I could go back further than one year in the post history. Sometimes, especially for holiday posts, I like to revisit what I shared on that day over several years.
What problems is the product solving and how is that benefiting you?
I primarily use it for social media publishing and analytics review.
My team LOVES Sprout Social
What do you like best about the product?
My team and I love using Sprout Social the most for scheduling social media content for dozens of clients across several platforms. In addition to the scheduling features, we love the custom reporting feature. Our team used to create reports manually, and switching to Sprout Social has saved us a TON of time creating reports. Rather than taking hours to create a report for a client meeting, now with Sprout Social, it takes us just a couple minutes. I have also loved the response time of Sprout Social if there are any, though rarely, technical issues, they are super fast to respond and fix the issue. Ultimately, we utilize Sprout Social daily and it has been such a helpful tool. Our team has used Sprout Social for around 2 years and when we were making the transition to Sprout Social, the Sprout team was great to work with and made the process easy, giving us a lot of support.
What do you dislike about the product?
One of the main challenges we had with Sprout Social was not having the ability to edit posts by platform without making a whole new post but this has since been updated in Sprout and we LOVE the new feature! Although the reporting feature is amazing, and has saved us endless time, we have noticed some discrepancies in the reporting compared to platform provided statistics. For example, when we look at Meta directly for reporting stats, we get different results than what Sprout pulls.
What problems is the product solving and how is that benefiting you?
Sprout Social is saving our team hours and hours of time when it comes to custom reporting. It makes custom reporting super easy and quick to pull and share with our clients within minutes.
Makes managing accounts easy
What do you like best about the product?
Sprout social makes publishing, engaging, reporting and more easy to use, all in one platform.
What do you dislike about the product?
One previous dislike (not being able to post PDF documents) was recently updated!
What problems is the product solving and how is that benefiting you?
Spout Social allows multiple colleagues use the platform to manage, post and report on mulitple accounts.
Great Social Scheduling Tool
What do you like best about the product?
Sprout Social is great since my company has so many businesses and social profiles to manage. We love being able to schedule out posts across multiple platforms, including Instagram Stories.
What do you dislike about the product?
We have not experienced any downsides to using Sprout Social.
What problems is the product solving and how is that benefiting you?
We don't have to log into multiple platforms or accounts.
Leveled Up My Productivity
What do you like best about the product?
I run LinkedIn accounts for my company - and we have over 50 pages. Sprout has let me share content to multiple pages SO easily, and the smart inbox has saved me on numerous occasions. Getting to see all engagement from all inboxes at a glance is super helpful!
What do you dislike about the product?
I hate the limitations on tagging accounts - I have to tag personal profiles often on LinkedIn and am unable to do so on Sprout.
What problems is the product solving and how is that benefiting you?
Reporting ease - I am able to bring back social media successes to my team without spending a million hours on gathering the results.
Great for scheduling and optimizing social media content
What do you like best about the product?
I enjoy the use of the optimal times to schedule social media posts!
What do you dislike about the product?
Honestly, haven't run into anything that I dislike. Sprout has been working wonders for me.
What problems is the product solving and how is that benefiting you?
Sprout is helping us compile all of our accounts into one area, not having to sign into our different social media accounts saves me lots of time.
A Social Media Manager's Happy Place
What do you like best about the product?
Sprout makes it really simple to manage multiple social accounts from one place. Having the Smart Inbox, scheduling tools, content calendar, analytics—all consolidated—saves a lot of time and mental switching.
What do you dislike about the product?
There are occasional glitches, delays (especially when posting from many accounts), or annoyances like limitations in tagging people on LinkedIn, or slow processing of content inputs. Not usually dealbreakers, but frustrating when you need reliability.
What problems is the product solving and how is that benefiting you?
All-in-One Social Management of day to day social media related tasks.
Welcome to mission control
What do you like best about the product?
Sprout Social saves me a ton of time every week plus gives me peace of mind to see exactly what content has been published across ALL of our social channels. Scheduling posts has never been easier! I can preview what the live content will look like once published, and even utilize powerful AI tools to assist me in writing the perfect caption. Sprout Social is the expert partner every social media manager NEEDS to have. I love how my team can add content as drafts for me to review, offer feedback, and approve. It feels like a tool that we simply cannot live without!
What do you dislike about the product?
It is somewhat of a hefty price tag for the subscription, but if you can work it into your annual budget, I believe that it is worth it for the value you receive. Other than that, there is a bit of a learning curve when you first start using it. I still don't think I am using it to its full ability.
What problems is the product solving and how is that benefiting you?
I no longer have to log in to 5-10 different tools to post across all channels. Sprout Social helps us to have a unified voice/brand/tone and we can now do it SO EFFICIENTLY! It takes very little time to manage everything, plus we get valuable insights and data into how each channel is performing. This is such a HUGE feature for someone like me, who has to report back to execs on performance.
A complex social media management system that helps you juggle
What do you like best about the product?
Sprout Social makes it easier to handle and coordinate all the social media platforms my company uses throughout the day. By bringing everything together in one place, it speeds up workflow and keeps things more organized and convenient. I post content and collect reports more often on Sprout Social because it is more straightforward to use. Customer support also keeps us posted with issues or updates.
What do you dislike about the product?
Sprout Social is so advanced that the website might run a little slow sometimes
What problems is the product solving and how is that benefiting you?
Sprout Social helps find and report analytics across all of my company's social media platforms. Not only that but Sprout Social gathers all data into one report, that can be customizable for the user's needs.
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