Sprout Social
Sprout SocialExternal reviews
6,025 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Great
What do you like best about the product?
The publishing and reporting functions are what my team and I use most.
What do you dislike about the product?
Sprout still doesn't have the capabilities to add audio directly to Reels/TikToks when publishing. Additionally, it's a bit buggy when uploading cover photos to Reels that are scheduled to be published by Sprout. And the App can be glitchy at times.
What problems is the product solving and how is that benefiting you?
Sprout solves the problem of monthly reporting, as well as publishing, considering we don't have staff working 24/7.
Very helpful for reporting and social metrics
What do you like best about the product?
I like the structure of the platform itself and how you can easily access reports and data for your client accounts. I always recommend Sprout for social accounts at the agency.
What do you dislike about the product?
Nothing, I would say Sprout is user-friendly and is set up nice.
What problems is the product solving and how is that benefiting you?
Sprout is solving our problem of keeping up with follower growth not only organically but paid as well.
Social Media Creator using sprout to monitor the community and schedule posts.
What do you like best about the product?
My favorite feature on sprout is being able to schedule posts to send to my phone and alert me when it is time to post. This is really helpful with taking videos from my compute and sending them to my phone to post directly on social.
What do you dislike about the product?
I dislike that there is no way to group select comments and hide them.
What problems is the product solving and how is that benefiting you?
Sprout helps me keep all of my social content organized.
Easy to Use, Great Reporting
What do you like best about the product?
Useful for the whole team, whether its myself checking reporting, my CS team answering comments, or content scheduling across multiple platforms. Little down time or failed posts as well, which is so important when choosing a scheduling tool
What do you dislike about the product?
We've been on Sprout a while and are currently on a legacy plan. If we weren't, it has gotten pricey overtime, even without use of some of their more add-on features
What problems is the product solving and how is that benefiting you?
Aggregate Inbox, Scheduling across platforms, and social media analytics
I've been using sprout social for three years
What do you like best about the product?
I like that you can see all messages across all platforms in one inbox
What do you dislike about the product?
the UI is sometimes a bit confusing and there are clitches
What problems is the product solving and how is that benefiting you?
Its saving me time posting
Expanding my Business
What do you like best about the product?
Sprout has played a significant role in helping me grow my business rapidly. As someone running everything on my own, I needed efficient support, and Sprout delivered just that. It kept me organized and ensured I stayed on schedule with all my clients as my business expanded. Using Sprout felt like having an extra team member by my side. Whenever I encountered an issue or had a question, customer support responded promptly. I truly believe I couldn't have achieved such fast growth without Sprout's scheduling, tagging, and multiple account features.
What do you dislike about the product?
I wish there were a way for my clients to edit posts more easily when I send them a calendar link. They often ask if it's possible to type directly into the calendar view, so having an editor note section would be really helpful.
What problems is the product solving and how is that benefiting you?
Sprout allows me to stay logged in to all my clients' accounts on my phone, making it easy to respond to comments and direct messages quickly and efficiently. The scheduling feature is also very helpful, as it lets me plan my posts in advance and frees up time during my day to focus on other projects. Additionally, I can send calendar links to my clients so they can review the month's content, and at the end of each month, I provide them with an analytics report. I also make use of the listening feature to notify my clients whenever articles are published about them or when new comments appear.
Positive, multi-faceted experience with Sprout
What do you like best about the product?
Easy usability for scheduling and publishing. Lots of customization available for building reports and setting up listening queries.
What do you dislike about the product?
Can be buggy from time to time, sometimes there are issues with scheduled posts being delivered.
What problems is the product solving and how is that benefiting you?
Ease of scheduling multiple posts on different platforms, Sprout makes it easy to duplicate posts and easily access a content calendar. It provides ease with building out reporting analytics.
Social Media Manager 4+ years using Sprout Social
What do you like best about the product?
Sprout Social has made my job so much easier — it helps me seamlessly collaborate with my team, ensure timely and approved social posts, and gives me everything I need in one platform.
What do you dislike about the product?
Nothing! It’s been great. The only thing I wish is that we could export a social calendar for executives to see a full view of everything going out each week, since it can be hard to illustrate the volume to those not in the platform.
What problems is the product solving and how is that benefiting you?
Everything! I can report easily!
Sprout Social Review
What do you like best about the product?
I like how simple and easy it is to use the platform and has all the features I need to sucessfully do my job.
What do you dislike about the product?
I really do not have anything that i dislike about Sprout.
What problems is the product solving and how is that benefiting you?
I am a user where Sprout is run by my corporate social media team so I am unsure of what problems Sprout could be solving.
Comprehensive Tool that Continues to Evolve
What do you like best about the product?
For the past 10 years, we have partnered with Sprout to manage creating content, tracking sentiment and responding in real time to our guests. With 50 social media profiles, we value the continued focus on innovation to ensure we have an enterprise tool for present and future needs.
What do you dislike about the product?
The cost may be higher than other platforms but we have found value.
What problems is the product solving and how is that benefiting you?
In our business, we want to ensure we can track the impact of our content and respond to customer needs efficiently.
showing 1,831 - 1,840