Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social has the potential to change the game for my organization!
What do you like best about the product?
The customer service has been top-notch. From my sales rep to support chat, everyone is there to help and it is so refreshing.
What do you dislike about the product?
It is not as intuitive as I would have originally thought, so there is a bit of a learning curve. I really appreciate all of the detailed articles and walk-throughs of the site, though!
What problems is the product solving and how is that benefiting you?
Sprout is freeing up capacity for me with scheduling tools. Also, sprout's analytics will be next-level when I start regularly pumping out content.
Sprout Social - ease of use, no problems and great help team
What do you like best about the product?
How easy it is to schedule content, how you can track and analyse data within the platform, i like the look and feel of the platform in comparison to other social media scheduling tools
What do you dislike about the product?
Would be good if you could schedule 1 piece of content across multiple pages at the same time.
What problems is the product solving and how is that benefiting you?
Being able to schedule social media posts days, weeks and months in advance in little to no time. Much quicker than logging on via meta itself and scheduling.
Using Sprout Social Every Day: What It's Like
What do you like best about the product?
Sincerely, I adore Sprout Social, which I've been using for about eight to nine months. The tool is quick, simple to use, and lets you manage all of your social media accounts from a single location. Tracking engagement, likes, and other data is super simple, which makes handling everything so much easier.
What do you dislike about the product?
There really isn't much to dislike. Sometimes the pricing feels a bit high compared to other tools, and the learning curve in the beginning can take some time. Aside from that, my experience as a whole has been excellent.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage all my social platforms in one place. It saves a lot of time by organizing engagement, likes, and messages so I don’t have to jump between apps. Additionally, reporting and tracking are made much simpler by the Salesforce integration. In general, it speeds up, runs more smoothly, and reduces stress in social management.
A Must-Have Tool for Social Media Strategy
What do you like best about the product?
I appreciate Sprout Social's intuitive interface and seamless setup, aided by an excellent onboarding team. The platform efficiently unifies social media management, supporting a high volume of clients with effective workflows for review and publishing. Its comprehensive analytics and reporting tools allow me to view performance across channels, aiding in planning and competitor monitoring. I particularly value the publishing tools like Optimized Send Time as well as the Smart Inbox, which enhances my customer interaction and allow for easy handoff with other team members when comments and messages need to be addressed.
What do you dislike about the product?
I found the previous inability to upload PDF documents to LinkedIn through Sprout Social limiting. Before its implementation, this was a feature I really wished for, as it greatly enhances the ability to create solid carousels on LinkedIn, which are crucial for effective job content on the platform. But it's live now — so there's nothing I dislike!
What problems is the product solving and how is that benefiting you?
I find Sprout Social simplifies social media management across various platforms, enhancing strategy planning, content scheduling, community interaction, and competitor monitoring, all while providing intuitive analytics to improve audience engagement.
Not intuitive and somewhat frustrating
What do you like best about the product?
I do like that Sprout Social helps to format images for Instagram.
What do you dislike about the product?
frequently disconnects SM accounts from the tool
If you're not in this regularly, you may have trouble finding things you need again.
clunky. When posts fail, there's rarely help about why provided.
no options for 'workflow"--I don't have to send my posts through anyone else...
If you're not in this regularly, you may have trouble finding things you need again.
clunky. When posts fail, there's rarely help about why provided.
no options for 'workflow"--I don't have to send my posts through anyone else...
What problems is the product solving and how is that benefiting you?
helping to connect with current students, graduate students and alumni; hoping to build better development oppourtunities.
One of the top demanding Social media management platform, I used to manage my all social profiles.
What do you like best about the product?
The most and best thing I liked about Sprout Social is that once I have linked all my social profiles, like Facebook page, Twitter handle, Instagram Account, and LinkedIn page to Sprout Social, then later on I don't need to log in to all the social platfrom to do posting, check post analytics, weekly analytics, monthly analytics and the post reach was awesome while using this platofrm.
What do you dislike about the product?
The most disliked thing about this platform is that I have faced an issue with linking my social profile to Sprout Social, but I was unable to link that profile to the admin panel until I got help from the support.
What problems is the product solving and how is that benefiting you?
My agency and my agency saved a lot of time while using this platform called Sprout Social. I have been using Sprout Social for my 3 Social media projects to schedule all my social media posts. The major issue social media agencies are facing to getting the OTP from the client while logging in to social media platforms, but by using Sprout Social, I have been login once and connecting all my social profiles to one place, and later on, just click on a few steps and everything is plug and play here at Sprout Social. Thanks.
Great Software
What do you like best about the product?
I like best that we're able to post across platforms
What do you dislike about the product?
I disklike that we're unable to edit once a post has been published.
What problems is the product solving and how is that benefiting you?
It's allowing agency to post across platforms with a number of account holders making it efficient for social media management.
Easy to use
What do you like best about the product?
I can manage multiple accounts without the need to have the password for each one, and also I have it all in one place.
What do you dislike about the product?
The only thing I'm having a problem is when searching for emojis to my posts. The platform should have the option for most used emojis, or most recent.
What problems is the product solving and how is that benefiting you?
I can manage multiple accounts in one place. I only have to switch to the profile I want to manage and I cand send a post.
Sprout Social helps us keep a pulse on generosity.
What do you like best about the product?
The social listening function on Sprout Social helps us find unique, local stories of generosity and helps us keep brand health on track. By having the ability to listen in on conversations around kindness and generosity, we are better able to shape our internal and external messaging to better align with current themes and sentiment.
What do you dislike about the product?
We don't currently use Sprout's scheduling function for social media, as we have another tool that suits our needs better.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us keep a pulse on the sentiment around our brand and find ways to better engage with key audiences.
Switched to Sprout Social for their superior analytics compared to other platforms!
What do you like best about the product?
Easily the analytics. I have to report on stats to the Director of Marketing, and of course, I want to clearly and reliably understand performance. Other platforms we tried had unreliable data and unintuitive or hard-to-use dashboards. Not a problem with Sprout.
What do you dislike about the product?
The only thing is the UI is sometimes a bit cluttered or feels outdated. But that doesn't take away from the fact the data is reliable and the platforms works well and is (for the most part) easy to use.
What problems is the product solving and how is that benefiting you?
Other platforms had poor dashboards and unreliable data. Sprout is reliable and the dashboards are easy to use (they give me all the views into our numbers that I need).
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