Sprout Social
Sprout SocialExternal reviews
6,026 reviews
from
and
External reviews are not included in the AWS star rating for the product.
User-friendly, all-in-one solution!
What do you like best about the product?
I use Sprout all day every day and love having everything in one platform - scheduling, analytics, advocacy, monitoring, and more. The platform is well-organized and user-friendly. A lot of social media professionals wear many hats and Sprout gives you a space to manage it all. They also have great customer service if you ever need assistance and are always open to hear your feedback for future products or updates.
What do you dislike about the product?
If I could add one feature to Sprout, it would be a content planning space where you can work on developing the content before actually scheduling it.
What problems is the product solving and how is that benefiting you?
Having every feature in one platform helps me with organization. The scheduling is the biggest help for me personally since my main job responsibility is the content.
Sprout is great for social campaign management!
What do you like best about the product?
I love the features and reporting capabilities for campaigns and tags for each post!
What do you dislike about the product?
Sometimes accounts get disconnected for what seems like no reason. Also, some metrics sometimes look inaccurate.
What problems is the product solving and how is that benefiting you?
Social media management and campaign organization for social media
Sprout a great tool to work with Social
What do you like best about the product?
I think that reporting and insight analysis are really good on Sprout, it is really good for a weekly reporting and getting track on results.
What do you dislike about the product?
Nothing at the moment, i think it covers my necessities.
What problems is the product solving and how is that benefiting you?
I think the reporting tools are the ones solving my day by day work. With the tags it is helpful to get a pull of specific numbers.
Ease of use, worth it
What do you like best about the product?
Sprout is easy to use, not complicated. Anyone can understand how to use it without having to do a deep-dive. It's simple!
What do you dislike about the product?
The analytics aren't pulled into the overall data. Sometimes I find myself doing manual addition to get the overall numbers from paid performance and organic and that's such a waste of time. I didn't have to do that with other platforms.
Some images/videos aren't able to load into the platform for some odd reason. Then I go to manually publish via the social channel.
Some images/videos aren't able to load into the platform for some odd reason. Then I go to manually publish via the social channel.
What problems is the product solving and how is that benefiting you?
Easy to pull analytics and quick scheduling for posting.
Best organic social reporting in the game!!
What do you like best about the product?
Sprout Social is one of the most robust organic social scheduling and reporting tools available. After using competitor brands, Sprout Social stands above the rest due to intuitive user experience, detailed tagging systems for a/b testing and reporting, and reliability.
What do you dislike about the product?
Can be glitchy on occasion. Wish there were more reporting tools available such as searching tagged posts under post performance report.
What problems is the product solving and how is that benefiting you?
Organizing our dynamic content calendar, automating posting, and easy cross-pollination across platforms.
Very User Friendly
What do you like best about the product?
I enjoy that integrates well in SF and allows for seamless features between media channels
What do you dislike about the product?
The downsides are always having to sign in. If someone doesn't get back to me that day I might have to sign in on a day I am not scheduled to reply.
What problems is the product solving and how is that benefiting you?
Sprout allows for us to know what our customers are saying about our brand and helps us reply on the same channel. This way we don't miss taking the social temperature and feedback.
the most full-featured SMM tool that actually works
What do you like best about the product?
it does what it says it does. support is responsive. minimal downtime if any at all. analytics are reflective of actuals, and any future changes to reporting algorithms are reported in advance in-dashboard. sprout has partnerships with Meta in order to get the most accurate and plugged-in numbers of any tool out there.
What do you dislike about the product?
no real downsides...the only things that could be categorized as "downsides" are features that cannot exist yet due to platform (meta, X, etc) api limitations
What problems is the product solving and how is that benefiting you?
helps solve social media scheduling, social media reporting, competitive analysis, responding to social media comments etc
Sprout Social review
What do you like best about the product?
Sprout Social has become an essential part of our marketing toolkit. The reporting features are especially strong—clear, customizable, and easy to share with stakeholders. We also rely heavily on the listening tools, which help us stay ahead of conversations and understand our audience more deeply. On the publishing side, the content calendar and scheduling tools make it easy to manage multiple platforms and campaigns without missing a beat. The interface is intuitive, and the collaboration features help our team stay aligned.
What do you dislike about the product?
I wish that all the LinkedIn metrics would sync over to Sprout. This isn't necessarily an issue that is unique to Sprout as it is on the LinkedIn side with the closed platform.
What problems is the product solving and how is that benefiting you?
We use Sprout to post to our corporate and executive profiles on social media. This helps us streamline the management and reporting of the numerous accounts. This saves time from not having to always post natively and source metrics natively. In addition we use Sprout to stay on top of the relevant conversations in our industry.
Sprout makes scheduling simple
What do you like best about the product?
I like how you can post to several platforms at the same time with the click of a button. I also appreciate Sprout's reporting capabilities - it makes data analysis a breeze.
What do you dislike about the product?
I wish there was a way to publish at an optimized time for each individual platform - usually, the optimized time scheduling feature is the optimized time for one singular platform if you're trying to batchpost.
What problems is the product solving and how is that benefiting you?
Analytics all in one place.
Sprout Social
What do you like best about the product?
Easily plan, schedule and post to various platforms all in one place. Easy to use and navigate the platform. We use daily for social listening, and the social calendar. We also use daily to maintain social customer service and engage with audiences all in one place across multiple platforms.
What do you dislike about the product?
Would be nice to post Reels and Stories to Instagram.
What problems is the product solving and how is that benefiting you?
Saves time being able to manage all platforms from one location. We can also engage and reply to our audience in a timely manner without having to scroll through platforms and find messages or comments. The social media listening tool also helps to listen for trends and pain points allowing us to position our social post to benefit the user at the right place and at the right time.
showing 2,061 - 2,070