Sprout Social
Sprout SocialExternal reviews
6,026 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Robust platform that needs some tweaks
What do you like best about the product?
Sprout Social does a great job of combining scheduling, content management, community management, and social listening into one platform. Support is fast and generally helpful. Implementation is simple, and it's easy to use – with good options for the advanced user. The ability to backfill data is a game-changer.
What do you dislike about the product?
Sprout Social is missing key post scheduling features compared to its competitors (e.g., native retweets, post thread scheduling, and first comment scheduling). These are critical missing pieces for maximizing social engagement and ROI.
What problems is the product solving and how is that benefiting you?
Sprout Social enables social media scheduling and analysis in one platform, allowing me to manage multiple accounts for my clients. Reporting is fast and easy to generate, saving a lot of time every month.
Great so far!
What do you like best about the product?
It is fas and quick and consistent with the work we do
What do you dislike about the product?
sometimes there are bugs but that is like any platform
What problems is the product solving and how is that benefiting you?
to see what uptick trends or complains are going on- and assisting with members
Streamlines My Daily Social Media Management
What do you like best about the product?
I love how intuitive the platform is—it’s easy to schedule posts, collaborate with my team, and review performance metrics in one place. The Smart Inbox and calendar view help keep everything organized, and the reports save me so much time during reporting weeks.
What do you dislike about the product?
The mobile app feels limited compared to the desktop version, especially when it comes to editing scheduled content or viewing detailed analytics. Also, tagging users on certain platforms can be inconsistent, which slows down the workflow when posting across multiple accounts.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage multiple social media accounts in one place, which saves time and keeps our content strategy organized. It solves the challenge of tracking performance across platforms by providing easy-to-understand analytics and reporting tools. The unified Smart Inbox ensures I never miss a comment or message, making community management more efficient. Overall, it streamlines my daily workflow and helps me stay on top of both scheduling and engagement.
It’s so much easier using this website
What do you like best about the product?
It’s ability to help maximize my social media efforts
What do you dislike about the product?
I think the pricing could be a little less
What problems is the product solving and how is that benefiting you?
It’s advancing our organization to be more prominent socially
Love Sprout!
What do you like best about the product?
I've really enjoyed using Sprout Social—there’s a lot you can do, but it never feels overwhelming. The interface is clean, intuitive, and easy to navigate, even with so many tools available. Whether I’m scheduling posts, checking analytics, or engaging with audiences, everything feels streamlined and efficient. It’s a great platform if you're looking for powerful social media management features that are also user-friendly.
What do you dislike about the product?
Overall, I really like using Sprout Social. The interface is clean and easy to use, and there are tons of helpful tools that make managing multiple accounts simple and efficient. Scheduling, reporting, and engagement features are all top-notch.
One area that could use improvement is the AI caption generation tool. It feels a bit clunky and not as intuitive or helpful as the rest of the platform. I often find myself skipping it altogether and writing captions manually instead.
Still, Sprout is a solid platform with a lot to offer—just hoping they continue to refine the AI features.
One area that could use improvement is the AI caption generation tool. It feels a bit clunky and not as intuitive or helpful as the rest of the platform. I often find myself skipping it altogether and writing captions manually instead.
Still, Sprout is a solid platform with a lot to offer—just hoping they continue to refine the AI features.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the challenge of managing multiple social media accounts in one place, simplifying content scheduling, audience engagement, and performance tracking. This saves me time and reduces the stress of juggling different platforms separately. The unified inbox and robust analytics help me stay organized and make data-driven decisions to improve my social media strategy. Overall, it streamlines my workflow and boosts my productivity.
Great social publication tool
What do you like best about the product?
Easy scheduling and work well especially large organization in terms of co-editor and editorial calendar.
What do you dislike about the product?
I'd like to see a summary of best performed post and what's recommended for us for optimizing the post performance.
What problems is the product solving and how is that benefiting you?
Consolidating the competitors/industry listening yet the features are limited as there are some limitations on LinkedIn.
ACCOUNT manager
What do you like best about the product?
What I like best about Sprout Social is how it combines powerful analytics with a user-friendly interface. The platform makes it easy to schedule content, track performance, and manage multiple accounts all in one place. I particularly appreciate the collaborative features like shared calendars and approval workflows, which streamline team processes. The in-depth reporting also helps translate data into real insights, making it easier to prove ROI and refine strategy based on what actually works.
What do you dislike about the product?
The inconsistent scheduling misfiresWhat I dislike about Sprout Social is that some of the more advanced features—like deeper analytics or listening tools—are only available on higher-tier plans, which can be limiting for smaller teams or agencies. At times, the platform can also feel slightly slower when handling large volumes of content or data. Additionally, while the reporting is strong, there’s limited flexibility in customizing dashboards compared to some competitors. Still, these are relatively minor compared to its overall value.
What problems is the product solving and how is that benefiting you?
Sprout Social solves the challenge of managing multiple social platforms efficiently by centralizing scheduling, publishing, engagement, and reporting in one place. It streamlines workflows, reduces time spent switching between apps, and ensures consistency across content. The smart inbox and collaboration tools help teams stay aligned and respond quickly to audience interactions. For me, this means better productivity, clearer performance insights, and more time to focus on creative strategy instead of being bogged down in manual tasks.
Review
What do you like best about the product?
I like how easy it is to schedule posts and view analytics.
What do you dislike about the product?
I wish Sprout was a little more detailed/bespoke in terms of analytics and also wish it implemented AI a little more.
What problems is the product solving and how is that benefiting you?
It helps us to tune our approach to each social platform as we are able to see what works and what doesn't very easily.
Such a great tool!
What do you like best about the product?
It does everything we need for social media. We have vetted other tools, but Sprout always comes out on top! It's so easy to use and has everything we need.
What do you dislike about the product?
Nothing comes to mind - the teams have been accommodating if we have questions or new feature ideas. Support teams have been timely if we run into any issues.
What problems is the product solving and how is that benefiting you?
Time management - having the scheduling tool is such a time save for us! Reporting is also much easier with Sprout.
Sprout Social at an Advertising Agency
What do you like best about the product?
Sprout Social has been a game-changer for managing multiple brand accounts efficiently. The platform is intuitive, the reporting features are clean and customizable, and the Smart Inbox makes it easy to stay on top of engagement without anything slipping through the cracks. Scheduling across platforms is seamless, and the collaborative tools are great for team workflows. I've found their customer support to be responsive and genuinely helpful, which isn’t always the case with software tools. Overall, it's made social media management feel a lot less chaotic.
What do you dislike about the product?
The platform can be a bit pricey compared to some others, especially for smaller teams, and I wish there were more flexibility in customizing the publishing calendar view. That said, the overall value and support have still made it worth the investment.
What problems is the product solving and how is that benefiting you?
Sprout Social helps streamline content scheduling, audience engagement, and performance tracking across multiple social platforms—all in one place. For me, that means less time jumping between apps, fewer missed messages, and more time focusing on strategy and creativity. It's helped turn social media management from a daily scramble into a more organized, proactive process.
showing 2,081 - 2,090