Sprout Social
Sprout SocialExternal reviews
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Sprout is user-friendly and offers important tools
What do you like best about the product?
I enjoy Sprout's function to post across various social media platforms by the click of one button. I also enjoy how Sprout offers tools for measuring social media analytics and social listening which I hope to use more of.
What do you dislike about the product?
I don't like how some of my posts do not go through without explanation and how sometimes, my social media accounts disconnect randomly.
What problems is the product solving and how is that benefiting you?
It is solving the problem of posting natively to various social media accounts.
Sprout Social Review
What do you like best about the product?
I like that I can post on several accounts at once
What do you dislike about the product?
I cannot schedule carousels with videos in them
Cannot add music to posts on sprout
Cannot add music to posts on sprout
What problems is the product solving and how is that benefiting you?
streamlining where we post everything
can view analytics in a digestible way
can view analytics in a digestible way
Sprout Social is a great tool for marketing teams!
What do you like best about the product?
Sprout social helps my team and I keep our multiple brands social platforms organized with a one stop shop to post whatever I need to do at the drop of a hat.
What do you dislike about the product?
The tagging feature on Sprout can be a little harder when you have to create multiple posts to tag on different platforms.
What problems is the product solving and how is that benefiting you?
Sprout social is helping cut our execution time in half. We can toggle between brands to post with ease. We can also schedule posts in advance which helps us plan strategies that work.
Sprout makes cross-posting and tagging so easy!
What do you like best about the product?
I love the ability to pull reports from all managed social platforms and the ease of use when contacting customer support.
What do you dislike about the product?
I wish Sprout Social offered a way to post to Instagram Stories as it is such an integral part of most social media strategies.
What problems is the product solving and how is that benefiting you?
Scheduling posts is ideal in managing bandwidth. Sprout's ability to produce a PDF report that can be automated to send to all parties who need to be notified is also very efficient and saves times.
Easy to Use, Quality Data
What do you like best about the product?
Sprout allows me to track what's working and what's not working in near real-time. Its interface is easy to use, and conducive to helping analyze trends from our followers.
What do you dislike about the product?
I would like to have more influencer insight (like Brandwatch) on the basic Sprout plan.
What problems is the product solving and how is that benefiting you?
Sprout is allowing us to schedule our social media posts and analyze their successes.
Impressed with the capabilities!
What do you like best about the product?
I enjoy how easy the platform is to setup and use. The way the information is organized makes it easy to digest and report out on. The support team is also great at helping me accomplish my goals and suggesting new ideas to implement. I use the platform on a monthly basis and the insights have integrated well with my routine reporting.
What do you dislike about the product?
I don't dislike anything about the platform so far. I just hope that the TikTok capabilities will expand soon to cover cross-functional needs.
What problems is the product solving and how is that benefiting you?
Sprout has helped us expand the number of touchpoints used to ingest consumer feedback. They are helping us discover and prioritize the needs and wants of our audience, as well as keep a pulse on what others in the industry are doing.
Content Planning, Community Management and Reporting
What do you like best about the product?
Being able to build out social content in one place across teams and clients.
What do you dislike about the product?
Updating API's so often, some custom features are not available to schedule. (Threads, reposts to stories)
What problems is the product solving and how is that benefiting you?
Planning, approving, scheduling and engaging with social content all in one place across different teams and pages.
Helps Meet Supporters Where They're At
What do you like best about the product?
As someone who works in fundraising, having a tool that allows us to see our fundraisers top questions and how they are promoting their events has been invaluable. We've only been using it for a few weeks, but it's helped acquire fundraisers that we weren't previously connected with, and support those who didn't know our team was here to provide assistance.
What do you dislike about the product?
The tools can be a bit tricky to understand with communicating internally vs how to actually engage with the supporter on the social media platform.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping us get in touch with people that are already fundraising for our organization. This benefits us because it helps our team collect funds that are already being raised, without doing manual work through our personal channels.
Useful and Intuitive
What do you like best about the product?
It has a great interface that is very easy to use and many useful tools for social media management.
What do you dislike about the product?
It is a little bit expensive at the enterprise level but I'm not the one paying for it so I'm not concerned!
What problems is the product solving and how is that benefiting you?
Makes social media management easy and all in one place.
Best Social Reporting Tool I Have Found
What do you like best about the product?
Honestly? The client reporting. Reports are incredibly important to our clients and we have yet to find a better reporting software than Sprout Social.
Easy to generate. Easy to read. And they look good.
Easy to generate. Easy to read. And they look good.
What do you dislike about the product?
Not much - but from time to time, social profiles will get disconnected from Sprout Social. Probably not their fault but it does get annoying.
What problems is the product solving and how is that benefiting you?
Client reporting is such an important aspect to my business. It really helps with showing all the results and work we do.
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