Sprout Social
Sprout SocialExternal reviews
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A very useful unified social media tool
What do you like best about the product?
How we can access a lot of date from the same platform and the customizations
What do you dislike about the product?
The complexity on the secondary tools provided such us listening
What problems is the product solving and how is that benefiting you?
The analysis of our social media results and the scheduling of our content strategy
Sprout Social is a game changer!
What do you like best about the product?
This makes managing our social so much easier, faster, and helps us not miss a thing and support our customers and followers so much better.
What do you dislike about the product?
No downside on our end. No problems or issues.
What problems is the product solving and how is that benefiting you?
It helps us not miss messages that are otherwise buried in social media comments and put our focus on our customers and fans.
Solid Platform with Smart Tools for Social Pros
What do you like best about the product?
Sprout Social has been a reliable tool in our marketing stack for scheduling, reporting, and keeping our content organized across multiple brands. The interface is clean, intuitive, and easy for both seasoned marketers and newer team members to navigate.
The reporting features give us quick insights that help guide strategy, and the shared content calendar is a huge win for collaboration.
The reporting features give us quick insights that help guide strategy, and the shared content calendar is a huge win for collaboration.
What do you dislike about the product?
While some advanced functions (like deeper integrations or custom reporting) could use more flexibility, overall Sprout delivers a polished experience with great customer support.
What problems is the product solving and how is that benefiting you?
Sprout Social has been a reliable tool in our marketing stack for scheduling, reporting, and keeping our content organized across multiple brands.
Sprout Social is a good way to track how we're doing
What do you like best about the product?
I'm relatively new to Sprout Social but am already finding benefit in it. I like that I can track how we're doing very easily with the Profile Performance. I am also finding value in creating content in my drafts folder and then how easy it is to share that folder with others for reviews and changes before the post goes live.
What do you dislike about the product?
There are so many parts to Sprout Social. I feel like I haven't even touched the surface of what this can do. I don't think that's a negative, but for me right now because I haven't had the time to look into all of it, it can feel overwhelming.
What problems is the product solving and how is that benefiting you?
We need to track our analytics and Sprout Social makes that easy to do. We also have a system where others need to review my content before it is posted, and because we all have access to my drafts folder, that's easy to do.
A great tool
What do you like best about the product?
This is my first experience with a social media management platform and I am overall very happy with its features and the extent of its capabilities. The social listening is powerful and insightful, the reports are informative and provide good visual data, and the post scheduler is my best friend at this point.
What do you dislike about the product?
I think its the best in its class, but I do wish that it was integrated better with apps outside X. Why is X the one that gets the most integration? I would argue that both Instagram and LinkedIn are far more relevant. And the user tagging for LinkedIn and Facebook is extremely buggy. Additionally, you can't tag users in LinkedIn photos. So that is a glaring issue, I think.
What problems is the product solving and how is that benefiting you?
It provides a comprehensive view of our brand health, which is great. It keeps tabs on topics, interactions and engagements that might otherwise slip under my radar with the number of accounts I am managing
Easy Scheduling, Analytics Need Work
What do you like best about the product?
I like how Sprout Social is easy to use, making it simple to see what's been scheduled. It's helpful for my team to see what others have scheduled in addition to our own posts, ensuring content is properly spaced out and edited if needed.
What do you dislike about the product?
I find post analytics numbers are inconsistent or delayed. The numbers don't match in-app analytics from Facebook, Instagram, X, and sometimes Sprout Social shows that a post performed poorly when it didn't.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for scheduling social media posts and analytics. It helps me and my team schedule posts across platforms, ensuring content is spaced out and editable if needed. It's easy to use, and I can see what's scheduled by others, enhancing team collaboration.
User-friendly and easy to learn
What do you like best about the product?
Being able to post to multiple platforms at once. Saves a lot of time
What do you dislike about the product?
Nothing. The app is great! Only suggestion would be to be able to automatically tag on certain apps
What problems is the product solving and how is that benefiting you?
Saves time on posting to multiple platforms
Sprout social is a great website, it makes the job efficient. I highly recommend Sprout social!
What do you like best about the product?
The ability to oversee many things, the layout is very organized. There are a lot of great features which makes working on things easier.
What do you dislike about the product?
I don't have any feedback about any dislikes for Sprout social.
What problems is the product solving and how is that benefiting you?
The accuracy of information that it gives, makes it easier to work on things.
Great social media employee advocacy capabilities
What do you like best about the product?
Spout made it easy for employees to schedule curated posts to their social media.
What do you dislike about the product?
Customer support isn't always well versed, it is hard for employees to tell what has been posted, and metrics for post reach aren't accurate/real -- miscalculated.
What problems is the product solving and how is that benefiting you?
It is amplifying our company brand, voice, and recognition through employee usage on social media.
Great all-in-one platform for all your social needs
What do you like best about the product?
Being able to see all the analytics on the platform has saved our team so much effort. Before Sprout Social, we were using multiple platforms (Meta Business Suite, LinkedIn's platform, posting directly on X) after switching to Sprout, it's since saved us hours and hours of time. The UI is also easy to use and intuitive, which made it easy to quickly onboard new team members using the tool.
What do you dislike about the product?
I don't see any downsides at the moment.
What problems is the product solving and how is that benefiting you?
Sprout Social saves my team and I copious amounts of time. Instead of figuring out what posts go where on different platforms, we're able to schedule everything out in one defined platform and focus on ideating, creating, and other ways to grow our business.
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