Sprout Social
Sprout SocialExternal reviews
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Makes social media management so much easier
What do you like best about the product?
Scheduling posts and running reports are the best
What do you dislike about the product?
Too expensive, customer support is iffy sometimes
What problems is the product solving and how is that benefiting you?
scheduling and managing multiple accounts in one place
Great platform but even better support and collaboration
What do you like best about the product?
Definitely the team behind the tool who are so keen to make sure the program is as good as it can be. Sprout Social was a seamless onbaording process and we have had such fantastic ongoing support and a very responsive customer service team. The frequent updates about industry and software improvements have also been fantastic. Very fun UI and lots of opportunity on the platform as well.
What do you dislike about the product?
Nothing more beyond the usual issues we have with these platforms with API limitations
What problems is the product solving and how is that benefiting you?
Streamlining our social media management, improving customer engagement and providing insights and analytics.
Sprout Social is the ultimate tool for social media managers
What do you like best about the product?
Sprout is the ultimate all in one tool! I love how user-friendly the interface is and the customer support that's available. Having every social media management tool I need in one place makes my job sooooo much easier. Plus the onboarding made our implementation seamless.
What do you dislike about the product?
I honestly don't dislike anything! If I had to pick something then I'd say it can be a little pricy.
What problems is the product solving and how is that benefiting you?
Sprout Social had allowed us to centralize our social media efforts across our university, increase collaboration and give more people access to time-saving tools.
Sprout is great
What do you like best about the product?
What I like about sprout Social the most is the reporting tool. It is easy to navigate and gives me the exact information I am looking for. It is very easy to pull the reports that you are specifically looking for and they are very easy to read and understand. The team at Sprout Social constantly communicated with my team to see how we can better utilize the different tools they offer.
What do you dislike about the product?
I find Sprout Social to be a bit on the expensive side for the tools or services they offer. We tried the listening tool for a while and found out that it was a tool that would not work for us due to our small targeting and audiences areas and spaces.
What problems is the product solving and how is that benefiting you?
With Sprout Social we are able to post in multiple platforms but only doing the work once. It has saves us time to be able to focus on other areas of our work. Pulling reports has also became much easier since it also pulls reports from different platforms but only doing the search once.
Easy to use
What do you like best about the product?
its easy to navigate and use, plus easy to use the search feature
What do you dislike about the product?
it doesn't always pull what we need so it can be hard to find things
What problems is the product solving and how is that benefiting you?
it pulls multi0ple accounts
Sprout Makes Social Scheduling Easy Peasy
What do you like best about the product?
I like that I can manage all of my social accounts in one place. I enjoy the "optimal times" feature and all of the analytics I have access to.
What do you dislike about the product?
I wish the bulk uploading experience was better.
What problems is the product solving and how is that benefiting you?
Sprout makes social sharing simple and provides the data I need to measure performance. I spend significantly less time scheduling out posts - which is a huge win in my book!
Helpful, easy to use tool
What do you like best about the product?
Sprout Social is pretty user friendly and intuitive. It has been a game changer for us for scheduling posts and managing comments etc. Sprout also has a lot of helpful content on their website and in their emails related to the industry.
What do you dislike about the product?
In Publishing, I wish that the post previews were better for each platform. I wish that we could view both desktop and mobile, and that we could click on the preview and scroll through photos.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it a lot faster for us to schedule posts, manage comments and messages across all channels, and review the data/metrics.
I like sprout social, it saves lot's of time and headaches but has limitations.
What do you like best about the product?
Out of all the softwares I tested, Sprout was the best when it comes to logging into multiple clients social media accounts and keeping the accounts organized by clients.
What do you dislike about the product?
The price is astronomical for small business owners and also there are some software limits but that is likely just due to the social media network limitations.
What problems is the product solving and how is that benefiting you?
I have numerous clients and Sprout Social allows me to login to my clients accounts without having to save passwords and log in and out constantly.
Effortless Social Management with a Minor Limitation
What do you like best about the product?
I've really enjoyed using Sprout Social—the interface is clean, intuitive, and incredibly user-friendly. It makes managing multiple accounts feel seamless and efficient. Overall, a great tool for social media management!
What do you dislike about the product?
One area for improvement: Instagram now allows up to 20 photos in a carousel, but Sprout still limits uploads to 10. I’d love to see that updated so we can take full advantage of Instagram’s features. I would also love to be able to add music for instagram natively in the sprout platform!
What problems is the product solving and how is that benefiting you?
Sprout allows me to see all of the content I have scheduled across multiple platforms all in once space. It is beneficial to me so that I don't have to run through multiple platforms. I also tend to post the same content on multiple platforms so I really enjoy the duplicate feature.
Great Social Media tool
What do you like best about the product?
I love that Sprout Social makes it easy to schedule and post, but more importantly, the intuitive reporting capabilities are what make this program stand out.
What do you dislike about the product?
Honestly, there are no downsides to Sprout Social itself. I have used other programs such as Hootsuite and I by far prefer this program.
What problems is the product solving and how is that benefiting you?
It makes it easy to respond to all customers in a timely manner in one place. The report tools also make it easy to update upper management by having automated reports sent directly to them.
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