Sprout Social
Sprout SocialExternal reviews
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Sprout Publishing + Sprout Advocacy User
What do you like best about the product?
Sprout is super user friendly, easy to learn. Plus, they are good about keeping the platform updated to reflect changes (new features, removed features, etc.) that the social platforms make that affect publishing/reporting/listening. Their upgraded listening and reporting features that come at an additional cost are well thought-out and highly useful, if you have the budget.
Their social Advocacy platform is one of the best I've ever used - easily right click on a live post from the Sprout Publishing Calendar to push it to Advocacy for editing and sharing - and the live post looks exactly like it would if you'd Reposted it natively (LinkedIn). Advocacy reporting is fairly robust as well, and love the e-newsletter option to keep Advocacy users engaged.
Their social Advocacy platform is one of the best I've ever used - easily right click on a live post from the Sprout Publishing Calendar to push it to Advocacy for editing and sharing - and the live post looks exactly like it would if you'd Reposted it natively (LinkedIn). Advocacy reporting is fairly robust as well, and love the e-newsletter option to keep Advocacy users engaged.
What do you dislike about the product?
Previews in the publishing view are often inaccurate. Cost of platform has increased significantly over the last two years, making it no longer an option for a lot of smaller social teams/orgs.
What problems is the product solving and how is that benefiting you?
Sprout Social is helping me manage outbound content and it's ideal timing, as well as managing our employee advocacy efforts - and allocating a dollar value (earned media value) for our efforts to share with leadership.
Stellar Software
What do you like best about the product?
I love Sprout's ability to help me set up my entire social calendar with ease.
What do you dislike about the product?
I wish Sprout's reporting tools were more comprehensive.
What problems is the product solving and how is that benefiting you?
When to post my posts.
Sprout is great for team collaboration!
What do you like best about the product?
How easy it is to schedule posts and work together with other teammates on stuff!
What do you dislike about the product?
Being able to schedule stories with links would be my dream!
What problems is the product solving and how is that benefiting you?
Makes it easy to schedule posts and manage social accounts across our 4 different locations & team members.
Comprehensive Reporting Tools, Needs Real-Time Update
What do you like best about the product?
I use Sprout Social for social media, and it really helps with organization, specifically in scheduling and reputation management. I like the reporting capabilities because they are very detailed, allowing me to pull anything in any way to help me understand trends. I also appreciate that it offers more reporting capabilities and serves as an all-in-one hub, which was a big reason for switching from other tools like Birdeye and HubSpot.
What do you dislike about the product?
When reviews get deleted, they don't delete out of Sprout Social and it can cause reporting errors. It should be more integrated and real-time, I guess, not sure what causes it not to be updated.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to organize social media scheduling and manage reputation. Its detailed reporting helps me understand trends, but deleted reviews can cause errors. It's an all-in-one hub that offers more reporting capabilities.
Essential social media tool
What do you like best about the product?
Sprout Social makes managing multiple social media accounts easy and actionable. The insights I gather from the platform inform what type of content I create, what our customers are saying, and perhaps most importantly, what activities we should stop doing. It is easy to use and a tool I access every day.
What do you dislike about the product?
The basic features are excellent, but many of the larger modules are expensive add-ons that I find can be cost prohibitive. Navigating through the platform, you will encounter many areas that are not included in the subscription.
What problems is the product solving and how is that benefiting you?
Tracking all the social media conversations that are relevant to our brand and capturing them in one place so we can engage with our customers and tell our story more effectively.
Our pictures often times post blurry and we are troubleshooting with sprout employee.
What do you like best about the product?
I like that the platform is easy to navigate
What do you dislike about the product?
The unsureness of posting makes it unreliable.
What problems is the product solving and how is that benefiting you?
They have put us in contact with a customer service
Great cross-post platform
What do you like best about the product?
Ability to cross-post across different social platforms
What do you dislike about the product?
It can be costly, especially considering there are free platforms to choose from
What problems is the product solving and how is that benefiting you?
Saving time to cross-post
Saves Time for Solo Social Media Managers
What do you like best about the product?
I like seeing real-time analytics, optimized posting times, multiplatform posting, and scheduling. These features save me a ton of time as a one-person social media team at my company. It's really great!
What do you dislike about the product?
I wish it wasn't so expensive so my higher ups would opt to expand the service.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me manage social media by creating reports and scheduling content. I love its real-time analytics, optimized posting times, and multiplatform posting. It saves me a ton of time as a one-person social media team.
Easy to use, happy to have it!
What do you like best about the product?
it's easy to use and we love the features that it has!
What do you dislike about the product?
nothing really.. maybe get the reports features more friendly user for all membership
What problems is the product solving and how is that benefiting you?
everything is at one place!!! so we dont have to go through multiples plateforms to do our posting
Highly Recommend Sprout Social
What do you like best about the product?
Easy to use and post over several platforms. It is easy to gather statistics of posts. We use it several times a week to schedule daily posts.
What do you dislike about the product?
Having to get Instagram approval every few months.
What problems is the product solving and how is that benefiting you?
It allows us to schedule in advance and pull charts that are beneficial for board review.
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