Sprout Social
Sprout SocialExternal reviews
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VERY SMOOTH AND USER FRIENDLY
What do you like best about the product?
THE NAVIGATION AND USER-FRIENDLY ASPECT.
What do you dislike about the product?
I DID NOT HAVE ANY DISLIKES OF THE SYSTEM.
What problems is the product solving and how is that benefiting you?
DETALED METRIC
UA BAAS
What do you like best about the product?
How easy it is to manage multiply social media accounts.Sprout has been an amazing platform and I am so impressed with the features and knowsldge they offer to learn about social media and marketing.
What do you dislike about the product?
i havent ran across anything on sprout social that i dislike
What problems is the product solving and how is that benefiting you?
its solves the time of managing accounts and giving time to our creative directors to work on other projects and have more time
Excellent tool!
What do you like best about the product?
Sprout is an easy-to-use tool with a clear interface and, above all, numerous features. It is compatible with many social features, which is really very pleasant. To top it all off, you can easily and quickly generate performance reports. I use it daily, and it is truly a considerable time saver. It was very easy and quick to implement. Special mention to the Sprout team, very available and efficient!
What do you dislike about the product?
There are so many features that the interface can seem a bit cluttered. Maybe work on that, but it's really not unpleasant.
What problems is the product solving and how is that benefiting you?
Firstly - time saving: no need to wait for a certain time to post thanks to scheduling + the ability to post on multiple networks. Secondly - monitoring, it's really very easy to keep track of topics on social media thanks to Sprout, and this is a very important point for a brand and its reputation. Thirdly, quick reports and analyses: no more time wasted analyzing and formatting reports, it's done quickly. A quick glance to analyze the numbers and you can quickly identify the learnings.
Performant tool for Social Media monitoring
What do you like best about the product?
I really appreciate Sprout interface. It's complete, intuitive, customizable. It provides valuable insights and alerts with a good flexibility on settings with an all-in-one solution.
What do you dislike about the product?
For the use I have, I would appreciate a better sentiment analysis. "Neutral" comments are sometimes negative, and vice versa.
What problems is the product solving and how is that benefiting you?
It helps me monitor different SoMe channels in one place for Customer Care, and provides valuable insights about sentiments, good/bad buzz. It's easy to access everything that is said about my company.
Great experience
What do you like best about the product?
Schedule publications and visuals effortlessly
What do you dislike about the product?
It's easy to get started, but I would have appreciated a mini training course in French.
What problems is the product solving and how is that benefiting you?
Timing and organization
Sprout is a great tool for social media analytics
What do you like best about the product?
Sprout Social's reporting capabilities stand out due to their comprehensiveness. They offer a centralized view of tracking cross-network engagements and impressions, which is invaluable for understanding the overall impact of our social strategy and identifying key trends over time.
What do you dislike about the product?
While dashboards are customizable, there are constraints in visual customization or the ability to manipulate raw data directly within the reporting interface. Specific advanced analytical needs require exporting data for further manipulation.
What problems is the product solving and how is that benefiting you?
Sprout helps me streamline performance tracking and simplify team communication by providing customizable reports that are easy to understand.
From Later to Sprout
What do you like best about the product?
I think the layout of Sprout, and the process of drafting to publishing has been really thought out. Great UI. I also thought Sprout Academy was well worth it - just wished it was a bit updated.
What do you dislike about the product?
One thing that could be improved about Sprout is having better integrations with other tools we use -- and then having ultra-visibility and specific editing capabilities. I want to be able to mass upload content and then choose which platform it goes on, and then tailor per those specific channels within the same window.
What problems is the product solving and how is that benefiting you?
Sprout is solving my analytics problem - everything I need is right there to pull some strategic insights that will inform content and pivoting .
Sprout has been a wonderful tool for Social media Execution and Analytics
What do you like best about the product?
It is very user friendly. I used Emplifi at my last job and cannot believe how easy Sprout is to use.
What do you dislike about the product?
The only down side is how much more you have to pay to utilize some feautures.
What problems is the product solving and how is that benefiting you?
The messaging aspect to quickly respond has been crucial! Sprout keeps everything so organized too.
Great tool for marketing collaboration
What do you like best about the product?
I appreciate the ability to schedule and approve posts in advance and see an overall view of engagement across all platforms.
What do you dislike about the product?
There is nothing that I can think of that I dislike.
What problems is the product solving and how is that benefiting you?
Allowing multiple team members to have a hand in our organic social strategy but still allowing managerial approval before anything is published. And compiling social media metrics across multiple sites into one platform.
Good for managing Social content across platforms. Reporting & API could use some work.
What do you like best about the product?
Makes it easy to manage social content and post across different platforms. Much easier than having to go into each platform and go through every step.
What do you dislike about the product?
Reporting is very basic/functional. API has limitations (i.e. no X social listening data) and the organic + paid reporting is not fit for our reporting purposes.
What problems is the product solving and how is that benefiting you?
Managing Social content and posting across various platforms. Saves us a lot of time and does it effective.
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