Sprout Social
Sprout SocialExternal reviews
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Great tool but room for improvement
What do you like best about the product?
I like how easy it is to shorten links, add image alt text, tag, and schedule posts.
What do you dislike about the product?
The "listening" feature doesn't work for LinkedIn, which is our most used platform.
What problems is the product solving and how is that benefiting you?
Makes it so that no password sharing is required and posts can be scheduled easily
Sprout Social has provided insights that have helped guided our marketing strategy.
What do you like best about the product?
I like how Sprout is essentially a one stop shop. We're able to meet our social media scheduling and listening needs as well as integrate our customer service strategy. It has helped streamline many processes for us.
What do you dislike about the product?
Sprout does provide connectivity to many social accounts. As we are growing and getting bigger it is becoming limiting in the number of accounts we can connect to. Especially with the social listening, I wish there was room for more categories, keywords, etc. to track at one time.
What problems is the product solving and how is that benefiting you?
Sprout is providing detailed data on our organic social strategy. The social listening tool is also helping us get ahead of what people are saying and pass feedback along to the appropriate teams internally, as well as help us work with individuals who are already sharing about us.
very user friendly
What do you like best about the product?
I think the platform is very easy to navigate. it makes scheduling social media posts very efficient.
What do you dislike about the product?
there isn't really anything that I can think of that I don't like.
What problems is the product solving and how is that benefiting you?
It makes scheduling multiple social media post across different platforms easier. It also saves me a ton of time.
Stoneacre x Sprout
What do you like best about the product?
Ease of use on both desk top and mobile and ability to draft and schedule posts is a great feature. You can easily amend scheduled post times / dates. Different views for week, month or year allow you to clearly see scheduled posts.
What do you dislike about the product?
At the moment there is nothing I do not like about Sprout.
What problems is the product solving and how is that benefiting you?
Time. While managing social posts while working in a sales role, Sprout takes a lot of time off my hands in terms of scheduling and choosing post times. You can easily track metrics such as engagement and use this data to tweak future posts. If something changes it is easy to switch a post to a different date and time, simply by click & dragging on a post and selecting a new date.
Spout Social is Ahead of the pack
What do you like best about the product?
I like that they stay on top of functionality in native platforms + have advanced social listening.
What do you dislike about the product?
The only capability I would like to see is deeper TikTok integration and listening. Particularly in the comments!
What problems is the product solving and how is that benefiting you?
We use sprout for posting, reporting, social listening, and analytics.
Helpful post preview before publishing
What do you like best about the product?
I love the post preview feature. Before hitting publish or scheduling, I can see exactly how the post will of last - minute formatting issues or unexpected layouts.
What do you dislike about the product?
None so far. Previewing give me peace of mind
What problems is the product solving and how is that benefiting you?
products/sprout-social/reviews only find out something looked off after it was published. Now, I know what it I'll look like in advance and make quick edits if needed.
A real time saver!
What do you like best about the product?
I love the cross-platform publishing functionality. My team can now share posts across all channels at the click of a button. We also can answer all consumer engagement in once central location!
What do you dislike about the product?
Some of the platforms that allow Sprout integration remove some of the technical features (like not being able to tag someone in the response of a comment). Sprout also has limited reporting on certain profiles.
What problems is the product solving and how is that benefiting you?
Time spent answer consumers on different platforms, and syndicating content across all channels seamlessly.
Excellent social media management system with seamless integrations
What do you like best about the product?
The overall functionality is very efficient and easy to use, helping me save time in creating multiple posts across numerous profiles, along with an excellent reporting suite that gives me a lot of insight and depth into our activity and how our content is performing
What do you dislike about the product?
one function that could be smoother is creating groups in Sprout as currently it can be a slow process of creating a group and only being able to select 1 profile at first, then go into the new group separately and add more profiles rather than being able to add multiple profiles as you first set up a group
What problems is the product solving and how is that benefiting you?
Our problems wehre around howtime consuming it can be to create a post that goes out to a large amount of profiles, which could take up to a full day to complete in business suite. with Sprout, we're now able to post out to multiple profiles at once, saving us huge amounts of time and effort
Experiences using Sprout
What do you like best about the product?
There is plenty of information available, and it's easy to schedule our social media posts from the company account across our global divisions.
What do you dislike about the product?
Information is sometimes not intuitive to fetch from different parts of the platform.
What problems is the product solving and how is that benefiting you?
How to coordinate posting content and analysing the results.
Social Media Executive
What do you like best about the product?
Ease of Use, Ease of Integrationdiversity of platforms
What do you dislike about the product?
Limited Filtering and Reporting Capabilities.
What problems is the product solving and how is that benefiting you?
Multi-Platform Management. The tool provides efficient content scheduling and publishing capabilities, ensuring consistency and optimizing posting times.
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