Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social Review
What do you like best about the product?
I appreciate the scheduling features, as they allow me to easily organize my time and manage appointments. Additionally, the analytic tracking features are incredibly valuable; they provide insights into my activities and performance, helping me make data-driven decisions to improve productivity.
What do you dislike about the product?
I have some concerns regarding the approval process features; I find them quite challenging to navigate and use effectively. It would be immensely helpful if the interface could be made more user-friendly and if clearer instructions were available. Furthermore, I think it would significantly enhance user experience if there were additional options for scheduling carousel posts on TikTok. Having more flexibility in this area would allow for better content planning and engagement with our audience.
What problems is the product solving and how is that benefiting you?
Sprout provides us with a platform to effectively monitor and enhance our interactions with individuals engaged in our institution. It enables us to schedule content well in advance, ensuring timely delivery of information and updates. Sprout also offers robust tools for tracking analytics and statistics, allowing us to assess our outreach efforts and make data-driven decisions for future social media strategies.
Efficient Content Scheduling, Minor Integration Hiccups
What do you like best about the product?
I like using Sprout Social for my professional work in social media and digital content creation. It allows me to preschedule content so I don't have to be on 24/7, which I find very convenient. I really like the scheduling features and Sprout Link in bio access. The visual display of the link in bio is great; it looks exactly like your Instagram feed, so followers can find the post they're looking for. The wide range of analytics data available is incredibly useful for reporting out to important stakeholders. Once I was onboarded, the process was pretty seamless, and the trainings provided were very helpful.
What do you dislike about the product?
Instagram is limited to 10 photos, even though the app currently allows you to post up to 20. Also collaborators are limited to 3. Sometimes there are issues with tagging when redirecting to the social media app. There were some difficulties in connecting my social media accounts to my profile.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to preschedule content so I don't have to be on 24/7 and to access a wide range of analytics data for reporting to stakeholders.
Best platform for all social channels
What do you like best about the product?
I like how user friendly the platform is. I also like that everything is in one app. I use this every day and I check it multiple times a day.
What do you dislike about the product?
I can't schedule stories on Facebook and it does not let me include a link for people to click/swipe up on.
What problems is the product solving and how is that benefiting you?
Sprout makes it easiser for me to pull reports from all platforms. Before I would have to go to each individual social channel and pull the reports that way.
Riskonnect's Global Social Program is Powered by Sprout Social
What do you like best about the product?
Sprout makes it easy to remain organized - though we have team members across the globe who contribute social post copy and images to our program.
The integration with Grammarly means that nothing goes out with incorrect grammar or spelling - incredibly useful on days when we're moving quickly from one post to another and also for our Social Team members who speak a different dialect of English.
The integration with Grammarly means that nothing goes out with incorrect grammar or spelling - incredibly useful on days when we're moving quickly from one post to another and also for our Social Team members who speak a different dialect of English.
What do you dislike about the product?
Sprout doesn't allow us to sync with our Reddit for social listening which is not ideal. That means I need to go into Reddit myself and manually search for terms to see what's being posted about our brand there. That's a big miss to me, as often if someone is going to complain anywhere, Reddit is the place they'll do it, since it's more anonymous.
I also wish that Social Listening features were automatically included in the base plans instead of the new functionality - where that's actually an additional feature and cost.
I also wish that Social Listening features were automatically included in the base plans instead of the new functionality - where that's actually an additional feature and cost.
What problems is the product solving and how is that benefiting you?
Sprout Social makes it easy for my Social Team to schedule posts ahead of time so that we can stay ahead of the game from week-to-week.
For example, at the start of every year, we'll create and schedule all of our Holiday posts for that particular year all in the course of one day. The native LinkedIn platform would not allow my Social Team to schedule posts for Jan. 2026 in Dec. 2025 - but Sprout Social will allow me to do that for our brand across LinkedIn, Facebook, X, and beyond.
Additionally, scheduling video content to go out across multiple platforms (LinkedIn, Facebook, YouTube) is simple - allowing me to add the video title, YouTube playlist, .srt video caption file, and video thumbnail all via Sprout in one quick post draft.
Beyond all of these great features - I've found nothing that can compete with the incredible analytics reporting for social that Sprout Social offers especially for the LinkedIn platform. Our brand relies on Sprout each month to provide us with Year-Over-Year and Monthly analytics so that we can tweak and tailor our program based upon the data insights that we're seeing. Having strong metrics for us has meant getting buy-in from the C-Suite and that makes all the difference in terms of getting more support from leadership and funding for social tools when needed.
For example, at the start of every year, we'll create and schedule all of our Holiday posts for that particular year all in the course of one day. The native LinkedIn platform would not allow my Social Team to schedule posts for Jan. 2026 in Dec. 2025 - but Sprout Social will allow me to do that for our brand across LinkedIn, Facebook, X, and beyond.
Additionally, scheduling video content to go out across multiple platforms (LinkedIn, Facebook, YouTube) is simple - allowing me to add the video title, YouTube playlist, .srt video caption file, and video thumbnail all via Sprout in one quick post draft.
Beyond all of these great features - I've found nothing that can compete with the incredible analytics reporting for social that Sprout Social offers especially for the LinkedIn platform. Our brand relies on Sprout each month to provide us with Year-Over-Year and Monthly analytics so that we can tweak and tailor our program based upon the data insights that we're seeing. Having strong metrics for us has meant getting buy-in from the C-Suite and that makes all the difference in terms of getting more support from leadership and funding for social tools when needed.
Sprout Social's connected services literally save hours in my working day
What do you like best about the product?
The linked features - Canva and AI especially.
What do you dislike about the product?
The frequency that profiles need reconnecting.
What problems is the product solving and how is that benefiting you?
As a small team running a charity, the time that managing our social media platforms through Sprout Social saves is invaluable.
The regular product innovations also help to keep us as an organisation on top of digital trends.
The regular product innovations also help to keep us as an organisation on top of digital trends.
The best all-in-one social media tool
What do you like best about the product?
The ease-of-use is probably my favourite element of Sprout Social. I like that social posts can *easily* be edited to fit the requirements of each social platform without beginning each one from scratch. The reports are efficient and, of course, the Smart Inbox is the biggest, greatest time-saver!
What do you dislike about the product?
As of now, there is nothing I dislike about Sprout Social.
What problems is the product solving and how is that benefiting you?
The Smart Inbox saves me the time of tracking engagements across each platform separately. I love it.
Sprout Social is easy to use and helps you optimize your social media strategy each day!
What do you like best about the product?
The tags and reporting element are a clear winner for me. This has helped me siginicantly improve my content strategy.
What do you dislike about the product?
I don't like how after you uploading closed captions to videos, you will not see the CC in the left of the video when future referencing the video. This is difficult when I do a final proofread and I can't tell if the SRT files are uploaded in the video.
What problems is the product solving and how is that benefiting you?
Sprout Social helps our business monitor all mentions of our brand where we are active on social which helps us maintain our high brand health.
Excellent Tool for Comprehensive Social Media Management
What do you like best about the product?
Sprout is an excellent tool for organizing, publishing, and analyzing social media content. It is a single dashboard for all major social networks, including Instagram, LinkedIn, Facebook, X, LinkedIn, TikTok, and TripAdvisor, and more. Sprout Social’s analytics feature is a significant advantage for the tool, providing detailed insights into post performance, follower growth, and engagement rates. With its collaboration capabilities, Sprout Social is well-suited for teams, facilitating smooth workflows and straightforward content approvals. Additionally, it includes a social listening feature that helps track mentions, keywords, and trends across social media. The AI feature that offers 3 alternative copy options for publishing content is a huge win as well, for when the creativity isn't flowing as easily to create dynamic posts that resonate with customers.
What do you dislike about the product?
I wish there was a way to schedule Instagram Stories within the interface. At this time, Sprout does not support this capability.
What problems is the product solving and how is that benefiting you?
Sprout's features align with our daily needs. It is user-friendly, making it easy to manage social media interactions and analytics. With Sprout, I can efficiently follow conversations and trends, which helps me fulfill my responsibilities as a social media manager both effectively and seamlessly.
Sprout Social has greatly helped streamline the approval process for our team!
What do you like best about the product?
The ability to schedule ahead and see our content calendar. It helps us fill in the gaps and plan out our months!
What do you dislike about the product?
The inability to post reels or TikToks with specific trending audios.
What problems is the product solving and how is that benefiting you?
We were struggling to find a process for approval on our social media team, and Sprout has helped streamline that!
Sprout Social Works for Higher Ed Social Media Management
What do you like best about the product?
Scheduling posts, scalability, intuitive interface, listening capabilities, customer support
What do you dislike about the product?
Some native features from social media sites aren't available on Sprout. For example, you can only like a Facebook comment from Sprout but can't "heart" the comment.
What problems is the product solving and how is that benefiting you?
Sprout Social is gives us the freedom to manage social media while also still living a life. Working for a major university, we get a lot of social media attention that requires what feels like constant attention. With Sprout Social alerts, scheduling capabilities and notifications, we are able to take a break from the endless scanning of comments and let Sprout do the hard work of curating the mentions that need our focus.
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