Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social for Social Media
What do you like best about the product?
I love how user friendly sprout social is and that they are always available to assist with questions through chat.
What do you dislike about the product?
Could use more competitor insights and reporting metrics
What problems is the product solving and how is that benefiting you?
Best times to post, scheduling ahead of time, reporting by platform
Couldn't do my job without it
What do you like best about the product?
I've been using the software daily to manage my clients' social media for over a decade. I love the ability to see all of the incoming messages from across platforms in one place.
What do you dislike about the product?
The software has gotten more expensive over the years.
What problems is the product solving and how is that benefiting you?
Each of my clients has multiple social media accounts. Sprout Social organizes them all into one place.
Everything we wanted
What do you like best about the product?
The scheduling tools, and smart inbox tool.
What do you dislike about the product?
Changes or fixes can sometimes be a little slow to come, but not horribly.
What problems is the product solving and how is that benefiting you?
We are able to manage all of our social pages and more.
Sprout Social
What do you like best about the product?
Easy to use, peak time analytics to know when to post,
What do you dislike about the product?
Drafts don't save properly - have to do everything in one sitting
What problems is the product solving and how is that benefiting you?
No problems
Revisar Sprout
What do you like best about the product?
The amount of information and specific metrics that I can obtain.
What do you dislike about the product?
I cannot currently add new tags.
What problems is the product solving and how is that benefiting you?
Analyze the type of content that works best for different brands, concepts, or niches on a social network.
Convenient Way To Manage Social Media Platforms
What do you like best about the product?
It's a super convenient way to post across most social media platforms and some of the features (such as smart inbox) are very convenient.
What do you dislike about the product?
There are some limitations with what it can do - such as not being able to add trending music to posts. I would love to see that feature added.
What problems is the product solving and how is that benefiting you?
Saves time when it comes to cross-platform posting.
Helpful but I only use the Publishing tool
What do you like best about the product?
It has easy scheduling and customization like posting straight from each specific app
What do you dislike about the product?
There's a lot to learn and I don't have the time to learn every feature
What problems is the product solving and how is that benefiting you?
Allows for cross-platform scheduling so I don't have to make posts independently on each platform.
User-Friendly Tool with Room for Feature Improvement
What do you like best about the product?
I find Sprout Social user-friendly, which is a big plus for me. Setting it up was easy, and I appreciate the ability to have multiple people on the account to manage different tasks. It also helps in creating a content calendar, scheduling posts, and provides insights into what performs best and the patterns in our engagement.
What do you dislike about the product?
I find it slow to initiate new features that are vital to social media. For instance, it took months after the 4x5 Instagram grid update for them to adjust the feed preview. Also, there's no integration for TikTok ads, which get mixed with TikTok organic content.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for community management, creating a content calendar, scheduling posts, and analyzing engagement patterns, all while having multiple team members manage the account.
Love the product, hate the price
What do you like best about the product?
The compresensive reports, easyt o use publishing
What do you dislike about the product?
Price, customer service, and not being able to link accounts that DONT have a facebook page
What problems is the product solving and how is that benefiting you?
The API configuaration to Threads. This is a primary platform for us
User Friendly
What do you like best about the product?
This is the most user-friendly platform I have ever used for corporate social media management. I can do a quick search of the platform and find exactly what I'm looking for. Tihis has saved me endless amounts of time.
What do you dislike about the product?
I would like more data backfill for all social platforms connected.
What problems is the product solving and how is that benefiting you?
It's helping me understand customer sentiment, competitor insights, and post performance. These help me make educated decsisions with content.
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