Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social is the most intuitive tool for social media managers.
What do you like best about the product?
Sprout Social provides a comprehensive way to use boolean and curate specific listening reports.
What do you dislike about the product?
The one thing I'm disappointed in is the limit on tracked hashtags and the blind eye on TikTok.
What problems is the product solving and how is that benefiting you?
We often need to provide our clients with the impact of our work or ideas. Sprout Social makes reporting easy straight from the dashboards.
Nice overall experience
What do you like best about the product?
the platform is easy to use. It is available in French. The custom srvice is very reactive when I need help.
What do you dislike about the product?
The ability to publish Instagram stories with the option of adding tags or texts as if you were publishing directly on the app.
What problems is the product solving and how is that benefiting you?
Publish on multiple platforms only with Sprout Social. Be able to have a global view of my publication calendars.
Ease and Accessibility
What do you like best about the product?
I like how Sprout allows for easy scheduling of posts, and it allows you to navigate and respond to people's feedback regarding your posts/social media presence.
What do you dislike about the product?
Sometimes, the feedback that Sprout routes back to us are not entirely related to our office or our services (the focus on key words in sending us people's social media posts is not the most specific or advanced).
What problems is the product solving and how is that benefiting you?
Sprout Social is allowing for my business to plan ahead and schedule posts (at the most optimal times, with the most optimal captions...) to ensure efficiency. Sprout Social is also allowing us to see people's real-time feedback about our brand and respond to customer comments or concerns.
Sprout Social: Efficient and Insightful
What do you like best about the product?
Scheduling Tools: Sprout Social’s calendar and scheduling tools make it easy to plan posts across multiple platforms in one streamlined view. It has many options that can save a lot of time.
Comprehensive Analytics: Sprout Social provides robust reporting tools that offer deep insights into engagement, audience demographics, and content performance. The visual data reports make it easy to interpret and share with team members or stakeholders.
Comprehensive Analytics: Sprout Social provides robust reporting tools that offer deep insights into engagement, audience demographics, and content performance. The visual data reports make it easy to interpret and share with team members or stakeholders.
What do you dislike about the product?
Pricing: Sprout Social’s pricing can be high for small businesses or individual users, as the cost often rises with added users and features.
What problems is the product solving and how is that benefiting you?
Sprout Social is particularly useful for managing and analyzing social media, especially when it comes to content management, performance tracking, and improved workflow. It is easier to manage content across multiple social accounts, keeping everything organized and reducing the need to log in and out of each account separately. The reporting tools make it simple to track and evaluate our social media efforts over time.
Love Sprout Social
What do you like best about the product?
The most helpful thing about Sprout Social is the ability to track engagement and seeing how posts do. They also have really good features that optimize performance and goes much deeper analytically.
What do you dislike about the product?
Using Sprout Social can come with a learning curve - learning all the features can be difficult if you don't know where to look.
What problems is the product solving and how is that benefiting you?
It is helping me and my team track our performance and tailor our posts to get better reach, as well as figuring out the best time to post.
Great platform for SM management
What do you like best about the product?
Sprout is very helpful to manage many accounts in a all-in-one platform where you can schedule posts, do quick reports and share content with your team.
What do you dislike about the product?
The reporting section lacks a little bit of details in the tag feature. Having access to latest platform features like being able to program a 20 photos carousel on IG would be nice.
What problems is the product solving and how is that benefiting you?
Helps with being able to manage many accounts on one platform.
Honest Review from Decade Plus Sprout Social User
What do you like best about the product?
I first started using Sprout Social in 2012. In the beginning, Sprout was the clear front runer for social management and over the 12 years I've used Sprout, it's only gotten better.
Why you should choose Sprout over other social tools:
1) Customer service - Responsive and helpful.
2) Ease of use - It takes less than 10 minutes to get all of your accounts connected.
3) Feature rich - smart inbox, listening tools, review management, TAGS (iykyk)
4) Reliable - I've used just about every social management tool their is and I always keep coming back to Sprout because it's reliable. It just works. Other platforms I've used send posts to the wrong channels, delete weeks of scheduled content, and provide useles analytic reports. Sprout just works.
Why you should choose Sprout over other social tools:
1) Customer service - Responsive and helpful.
2) Ease of use - It takes less than 10 minutes to get all of your accounts connected.
3) Feature rich - smart inbox, listening tools, review management, TAGS (iykyk)
4) Reliable - I've used just about every social management tool their is and I always keep coming back to Sprout because it's reliable. It just works. Other platforms I've used send posts to the wrong channels, delete weeks of scheduled content, and provide useles analytic reports. Sprout just works.
What do you dislike about the product?
In the past, Sprout was defintely one of the more expensive options for social management and as a result, that turned a lot of users off. However in the past few years, they've made their pricing more competitive and I support that decision.
What problems is the product solving and how is that benefiting you?
For me, the tag tool is the most useful tool that Sprout offers. I use and abuse the tag feature. Every single post our org sends has a tag. Why is that? The answer is segmentation. Across 20+ accounts, tags allow us to gauge brand sentiment, topic based user interest, user behaviors, and much more.
Makes social reporting enjoyable!
What do you like best about the product?
I mainly use the reporting features on Sprout Social, and so far, it is by far the best analytics tool I have used in my career. The dashboard is easy to navigate and the platform is very user-friendly.
Building out custom reports is simple and the tag reporting page makes analysing specific campaigns easier as well.
Building out custom reports is simple and the tag reporting page makes analysing specific campaigns easier as well.
What do you dislike about the product?
The only ask so far would be that the tag reporting would have a bit more capability than only comparing two different tags at once.
What problems is the product solving and how is that benefiting you?
Previously, I could never trust the data other tools told me as they were always inconsistent. But now, when completing weekly and monthly reports, Sprout Social gives me accurate data that I can report on quickly.
Easy to get started, edit posts, and approve!
What do you like best about the product?
Intuitive; great customer support; good for collaborating.
What do you dislike about the product?
Haven't found anything yet! Three months in and it's been great!
What problems is the product solving and how is that benefiting you?
My team shares posts for me to review, edit and approve.
Great tool, but I think pricing could be better.
What do you like best about the product?
comprehensive tool for managing social and CX.
What do you dislike about the product?
Price and the limitations around the listening etc. I would like to see it included at that pricepoint.
What problems is the product solving and how is that benefiting you?
price to value feels high
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