Sprout Social
Sprout SocialExternal reviews
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I love using sprout, need some improvements.
What do you like best about the product?
1. I can schedule post and schedule promotion at same time.
2. Getting periodic report is easy
3. Easy to access all the social queries on same page.
2. Getting periodic report is easy
3. Easy to access all the social queries on same page.
What do you dislike about the product?
1. Not able to schedule promotion of Instagram Carousel Ad
2. Lengthy steps to tag profiles
3. Need detailed access to promote ads like Facebook Ads Manager
4. Does not provide Reach in report metrics (Organic Reach + Paid Reach)
2. Lengthy steps to tag profiles
3. Need detailed access to promote ads like Facebook Ads Manager
4. Does not provide Reach in report metrics (Organic Reach + Paid Reach)
What problems is the product solving and how is that benefiting you?
Its one platform for all my social needs, but need to improve some features
Straightforward Format with Great Colors
What do you like best about the product?
its a very straightforward format. and the colors are nice
What do you dislike about the product?
very hard to find what a i was previously working on
What problems is the product solving and how is that benefiting you?
being able to complete tasks in a timely manner
Friendly, Easy-to-Use Platform That’s Simple to Get Started With
What do you like best about the product?
How friendly it is to use, and the easiness of getting along to it and the frequency of use that I give to it.
What do you dislike about the product?
That the updates surging on social media takes too much time to update on Sprout.
What problems is the product solving and how is that benefiting you?
I'm able to schedule many many clients and get ahead of scheduling posts
AI Assist Makes Responding to Comments Effortless
What do you like best about the product?
I really love the AI assist when responding to comments.
What do you dislike about the product?
The platform’s layout feels a bit overwhelming. There are a lot of tabs and many different things to do, so it can take some time to figure out where everything is.
What problems is the product solving and how is that benefiting you?
The contact list and tag features are useful and easy to work with.
Best-in-Class Multi-Account Scheduling with Succinct, In-Depth Reporting
What do you like best about the product?
Sprout Social is the absolute best scheduling platform for multiple account management and provides the most succicnt and indepth reporting.
What do you dislike about the product?
The depth of capabilities of Sprout is endless and can feel daunting
What problems is the product solving and how is that benefiting you?
Sporut social keeps over 10 different social channels organized in one platform and makes scheduling easy and fast.
Helps Me Reply to Customer Messages Faster
What do you like best about the product?
It helps me reply to customer messages as soon as possible.
What do you dislike about the product?
The interface is complicated, which makes it hard for me to use.
What problems is the product solving and how is that benefiting you?
Can accurately reply to all messages
Streamlines Multi-Platform Social Posting
What do you like best about the product?
I like being able to post to multiple platforms at once with Sprout Social. This feature is really valuable for me because in my job, 'speed to market' is crucial, and being able to post content quickly across platforms makes my job easier. The initial setup of Sprout Social was also pretty simple.
What do you dislike about the product?
I don't like that I can only collaborate with 3 accounts on Instagram through Sprout Social. It should be up to 5. Also, I wish I could upload bigger photo files without having to re-export.
What problems is the product solving and how is that benefiting you?
I use Sprout Social for posting live and social content across multiple platforms at once, making my job easier by speeding up content delivery.
Sprouts’ User Interface Makes Navigation Effortless
What do you like best about the product?
Sprouts user face is designed for easy navigation.
What do you dislike about the product?
Make it easier to locate recently engaged content.
What problems is the product solving and how is that benefiting you?
It condenses multiple social accounts into one social platform that saves me time and stress.
Efficient Social Media Scheduling, Needs Improved Reporting
What do you like best about the product?
I enjoy the ability to schedule many social media posts at one time and view them on a monthly calendar. I also enjoy the way the interface looks. Being able to schedule posts ahead of time allows me more flexibility in non-work hours. I can schedule something to post at 9:00 PM and trust that I don't have to check my phone to see if it went up. I can get ahead of my workload by auto-scheduling social media posts.
What do you dislike about the product?
I wish the reporting was more thorough and included more metrics like other platforms do.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to schedule posts in advance, which frees me from manual posting and offers flexibility. Viewing posts on a monthly calendar helps me stay organized and manage my workload effectively.
Intuitive Tool with Excellent Integration, But Pricey although very worth it
What do you like best about the product?
I love the ease of use of Sprout Social. Getting a lot inside the tool is really nice, and we've definitely seen an uptick in engagement and brand awareness since using it. The tool allows for consistent viewing and feels natural and easy to use throughout. When I go to different sections, I intuitively know where to go since I've been in other sections before. It's a nice marketing tool. I also like how it connects nicely with our CRM and our DAM, making it a great, easy tool to use. The initial setup was very easy, from linking all of our accounts to just getting some backend settings set up. We were up and running in no time.
What do you dislike about the product?
I'd like to see more users be able to hop on the interface. It's just so expensive right now as it kinda sits. I would just like to see more people be able to use the tool. I think it's a tool that shouldn't be just limited to one person in our company. So it's really difficult for us to justify.
What problems is the product solving and how is that benefiting you?
I use Sprout Social to manage all our social media accounts centrally. It solves coordination issues with its publishing feature, letting us post to multiple platforms at once and manage reviews efficiently. It boosts engagement and brand awareness while remaining user-friendly.
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