Sprout Social
Sprout SocialReviews from AWS customer
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User-friendly software that allows you to manage, monitor & optimize your social media channels
What do you like best about the product?
I found the onboarding very structured and helpful. I love the fact that you can configure everything yourself but that they are guiding you on how to do that.
What do you dislike about the product?
I havent found anything I do not like yet
What problems is the product solving and how is that benefiting you?
Success of different filters/posts
Good experience
What do you like best about the product?
The metrics and reports available and the social listening feature
What do you dislike about the product?
Provide more courses for advanced users looking to take the tool to the next level
What problems is the product solving and how is that benefiting you?
Looking at user engagements
Very helpful for organizing our calendar a month ahead.
What do you like best about the product?
The ease of posting and scheduling different social media posts. I'd like Sprout to improve story sharing as they often mismatch sizes.
What do you dislike about the product?
We cannot post seamless carousels because they do not match. Therefore, we always have to post them directly from our phones.
What problems is the product solving and how is that benefiting you?
"It's helpful to centralize all our posts from different social media outlets in one calendar, and it gives us the option to send them for approval before they go live. It's a great way to share media with zero errors."
Complicated to look for
What do you like best about the product?
It gives a great view of the things we take care of for our business, and it's little friendly with the information
What do you dislike about the product?
Sometimes looking for dashboards it's a little complicated as ti does not describes the usage.
What problems is the product solving and how is that benefiting you?
It gives an easier visibility of the interaction from the support and the customer.
Easy one stop shop for social media
What do you like best about the product?
Great overview of every app, get to see statistics . Everything is gathered on Sprout (no need for additional analytics)
What do you dislike about the product?
Usability of the tool. I havent been trained yet
What problems is the product solving and how is that benefiting you?
It helps track our reach on social media, as well as client's feedback
New to Sprout
What do you like best about the product?
Social Scheduler is way better than a previoud vendor.
What do you dislike about the product?
Currently the reporting needs some work. It pull per day instead a whole month.
What problems is the product solving and how is that benefiting you?
Faster was to mass post
Such a breeze when it comes to scheduling post and looking for insights
What do you like best about the product?
Sprout makes it so that users can easily navigate through their software and easily manage all their social accounts. Its used daily to gage analytics of how our post are doing. Easily integrated to be able to post to whatever account needed with just one click.
What do you dislike about the product?
I would work on UI/UX as when looking fro things i have to click four icons just to figure out where a specific options are. I jjust wish there were less steps for some features as sometimes i give up on an implementation of a certain features.
What problems is the product solving and how is that benefiting you?
Exactly which accounts are preforming the best and what we may be able to change through the analysis of our content.
Really Happy
What do you like best about the product?
I've used a few other social management tools and IMO Sprout is the best. We manage multiple accounts for different locations and they make it easy to see everything + get things posted. Much more user friendly than some other programs. Easy to onboard my team.
What do you dislike about the product?
When posting the same post to multple platforms, I wish Sprout would let you change how each message appears, i.e. letting you remove a link for instagram. But that's really the only downside I face right now.
What problems is the product solving and how is that benefiting you?
We have a lot of accounts because we have a twitter, instagram + facebook for each of our locations, which is all managed internally. Sprout makes it easy to keep everything seperate
Great tool that helps me improve my social media marketing!
What do you like best about the product?
The reporting in Sprout has been extremely helpful for me. I love being able to see all of the different social media analytics in one place, as well as being able to track specific campaigns for our accounts.
What do you dislike about the product?
Honestly, there isn't anything I dislike. Even if there is a feature I'd like to see implemented, their team is always open to feedback and is continually updating their platform.
What problems is the product solving and how is that benefiting you?
Sprout allows me to schedule, track, and manage my social media accounts all in one place.
Easy and flexible social guide.
What do you like best about the product?
I love how Sprout Social has everything that I need to leverage our media in a comforatble format. There are a multitude of features that allows my team to assess our data, schedule our postings, find our strengths, and broaden our perspectives on where our social presence stands. Sprout Social is apart of our daily routine and is an easy tool that helps us full scale.
What do you dislike about the product?
The only downside about Sprout Social is that there isn't any live updates without refreshing the page. My team overlaps at times and frequent refresh rates would keep us from butting heads on certain things.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving our problem with over posting and allowing us to watch our data in real time. It has been extremely helpful in our experimental phases.
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