Sprout Social
Sprout SocialReviews from AWS customer
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Feature-rich and user-friendly!
What do you like best about the product?
The ease with with to plan, schedule & monitor my social platforms. Especially since this a a tool we use daily with several of our team members. Support with the setup & training for the new account was top-notch.
What do you dislike about the product?
Still looking on how to best make use of the analytics. Creating personalized reports would be a great added bonus.
What problems is the product solving and how is that benefiting you?
One major problem for our team that Sprout Social solves is the inefficiency of managing multiple social media accounts across different platforms. This is time-consuming and complex, but Sprout Social provides a unified platform where we can streamline the process of posting, scheduling, and monitoring content. Saving us time & efforts.
The tool allows our teams to work together within the platform: we can assign tasks & improve our workflows.
In addition, Sprout Social helps us address the challenges with responding to customer questions & inquiries in a timely manner via our socials. It's the perfect tool for social listening, monitoring & responding, improving customer satisfactions & engagment.
The data & analytics available in the platform helps us make data-driven decisions in our social campaigns & strategies.
The tool allows our teams to work together within the platform: we can assign tasks & improve our workflows.
In addition, Sprout Social helps us address the challenges with responding to customer questions & inquiries in a timely manner via our socials. It's the perfect tool for social listening, monitoring & responding, improving customer satisfactions & engagment.
The data & analytics available in the platform helps us make data-driven decisions in our social campaigns & strategies.
Revolution in managing social media accounts
What do you like best about the product?
The Social Listening feature! It has been really helpful, particularly when we have big campaigns and we need to process a lot of data in a small timeframe. Plus, we've gained deep insights into conversations about our brand and our competitors. It's easy to use, especially when introducing new people to it.
What do you dislike about the product?
I have no major challenges with Sprout Social.
What problems is the product solving and how is that benefiting you?
If we are talking about community management, Sprout Social enables us to monitor user opinions about our product/service even when we're not tagged, which is really helpful. Also, we can compare user perceptions of our brand with those of our competitors, which is very useful for data driven decisions.
Great! I really enjoy using sprout.
What do you like best about the product?
Team collaboration and feedback throughout the app.
What do you dislike about the product?
When I am drafting posts and enter more than once it glitches and work doesnt save.
What problems is the product solving and how is that benefiting you?
Optimal times for posting and easy scheduling.
Better than the competitors
What do you like best about the product?
The main reason I prefer Sprout Social over other similar tools is the better UX. The analytics tool is great and my social media managing is as easy as it gets.
What do you dislike about the product?
While I love using the analytics tool, it can be spruced up a bit. It still has all the features I need, though.
What problems is the product solving and how is that benefiting you?
I love that I have the one place for all of my social media networks. I primarily work with Linkedin and Facebook, sometimes X and I love that I can schedule longer texts at the same time, without going back and forth from network to network.
Social Media Specialist Intern
What do you like best about the product?
I like the main dashboard layout and how easy it is to compare engagement rates between platforms.
What do you dislike about the product?
Some elements are not fully integrated, such as liking specific comments on Instagram.
What problems is the product solving and how is that benefiting you?
Having all of our social channels integrated into one streamlined platform.
The Smoothest Experience There Is
What do you like best about the product?
Navigating through the platform is a breeze, with tabs readily accessible at your fingertips. It's incredibly satisfying to effortlessly pull up the exact tab you need. It's also super easy to set it up.
What do you dislike about the product?
Sprout has been a game-changer for me, so nothing right now.
What problems is the product solving and how is that benefiting you?
It streamlines social media management by providing an organized platform where I can easily navigate through tabs and track interactions. This saves me time and ensures I never miss a message or comment
Intuitive and Valuable Social Performance Tracking
What do you like best about the product?
Sprout Social has been helpful in automating our social listening, post performance monitoring, reporting and measurement processes. This has saved hours of manual labor and consolidated our analyses into one comprehensive report that's easily digestible for our key decision makers.
What do you dislike about the product?
I have no major challenges with Sprout Social. The only minor obstacle I've experienced is with developing queries for social listening exercises and ensuring the outputs are relevant exclusively to our brand category.
What problems is the product solving and how is that benefiting you?
Sprout Social is building efficiencies into our social measurement program and informing our creative teams on the content formats as well as CTAs that perform best.
Changing the Gem of Social Media Management
What do you like best about the product?
The best part about Sprout is being able to schedule conent across multiple platfroms
What do you dislike about the product?
nothing, I love everyhting about it. I never run into any issues.
What problems is the product solving and how is that benefiting you?
We post across 10+ social media account ats one time ebing able to effectivly shcedule on all of those has been super beneficial. Being able to shcedule things like stories, tiktoks, and youtube videos is what really stood out to us too because all of that was done manually for so long.
Awesome product
What do you like best about the product?
Very easy to navigate with lots of features
What do you dislike about the product?
I have not found a downside of this program.
What problems is the product solving and how is that benefiting you?
It helps to manage clients socai pages easily.
My Go-To Social Tool for a Small Team
What do you like best about the product?
The ease of use and quick implementation of Sprout Social has always why it is my top pick for social tools for smaller teams. I can always count on it to work as needed with my workflows and not cause extra steps. I love Sprout!
What do you dislike about the product?
My only downvote for Sprout comes when you need to integrate it for a large team that needs detailed approval flows. Some other tools can have more features there.
What problems is the product solving and how is that benefiting you?
Sprout is solving my go-to social media management tool need as a small social team. I can always count on the software to not cause strain on my current workflows. It is the all-in-one place for me to monitor my brand on social.
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