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Sprout Social

Sprout Social

Reviews from AWS customer

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6,019 reviews
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External reviews are not included in the AWS star rating for the product.


    Luxury Goods & Jewelry

Limited capabilities

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
It allows me to organize my content calendar and share with collegues
What do you dislike about the product?
It's features are limited and in terms of what I can and cannot use it for - often it is easier for me to post in the social media platform instead of using Sprout
What problems is the product solving and how is that benefiting you?
It reminds me of posting times and helps keep my team on task


    Marketing and Advertising

Sprout Social is a necessity for Social Media Managers

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
I use Sprout Social in several aspects of my day-to-day as a social media marketer, including scheduling posts, pulling metrics for reporting, and even community management. It is easy to navigate, and their customer support is top-notch! 10/10 recommend it!
What do you dislike about the product?
There are some inconsistencies with metrics pulled natively and metrics in Sprout.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to schedule posts on multiple platforms in one place. This is extremely beneficial to me, as I work for an agency and have several clients who I need to schedule content for.


    Joseph M.

Easy to use Social publishing tool

  • June 11, 2024
  • Review provided by G2

What do you like best about the product?
One of the standout features of Sprout Social is its intuitive and user-friendly interface. Navigating through the platform is a breeze, whether you're scheduling posts, analyzing performance metrics, or engaging with your audience.

With Sprout Social, you can schedule and publish content across various platforms from a single dashboard. The scheduling calendar makes it easy to plan and organize your content, saving you time and effort.
What do you dislike about the product?
Not much that I can think of, I wish maybe their customer support was slightly more effective but they do a nice job.
What problems is the product solving and how is that benefiting you?
Sprout Social offers a suite of tools for monitoring mentions, responding to comments, and managing messages across all your social media channels. This helps you stay connected with your audience in real-time and build meaningful relationships.


    Saniya S.

Good tool for social media publishing

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
- absolutely great user interface, the UI/UX design is simplistic and easy to comprehend allowing new learners to pick pace
- it links with platforms for social media seamlessly leading to targetted and timely programmed posts to be sent out/posted
- captures social listening and monitoring very well while collaborating with cross-functional teams
What do you dislike about the product?
- nothing, I find the software easy to use without regular interruptions and that's what social media handlers are looking for majorly when working with a social media management tool
What problems is the product solving and how is that benefiting you?
Allows me and my team members to collaborate in real-time on social media postings and schedules


    Financial Services

I have used Sprout for years with different companies and it's the best out there.

  • June 05, 2024
  • Review provided by G2

What do you like best about the product?
The ease of use and great UI and UX. Reporting is excellent.
What do you dislike about the product?
Nothing, it has everything that our business needs.
What problems is the product solving and how is that benefiting you?
Reporting especially on twitter.


    Sports

Great tool for social listening and owned channels

  • June 05, 2024
  • Review provided by G2

What do you like best about the product?
The tool is very intuitive and easy to use.
What do you dislike about the product?
Social listening is very low to load data once you change the query.
What problems is the product solving and how is that benefiting you?
Detect main points of conversation and provide accurate data.


    Automotive

Senior Specialist

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
the social listening tool is helpful for crisis communications efforts.
What do you dislike about the product?
sometimes the monitoring doesn't always pull in everything
What problems is the product solving and how is that benefiting you?
We need to streamline our efforts to monitor for negative conversations online and the tool helps flag those for us


    Real Estate

A great platform for marketers

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
I love the platform's ability to make my life easier, and to ultimately keep me organized.
What do you dislike about the product?
I wish there were better ways to integrate/get more more info that's more specific on the TikTok side. Some technical glitches here and there.
What problems is the product solving and how is that benefiting you?
It's simplifying my life; content output and management is now streamlined whereas before it was much more manual.


    Caroline C.

Outstanding Performance!

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
It helps me manage all the social media accounts in one place, so I don't have to hop around different apps.The analytics provides valuable insights into engagement metrics, helping on the decisions making. Overall, the features are a must for anyone who works with social media!
What do you dislike about the product?
The reporting tools can be slow and the learning process might be difficult. It took me a while to get used to it and learn what eberythinh meant, since I am a beginner. But I definetly recommend!
What problems is the product solving and how is that benefiting you?
It helps me to approve cases and it's easier because it shows everything together, the post and the reply. It has a delete option, which is really good, and the process time is immediate as well! It optimizes my time since I don't have to open the post on social media; I can see it through the platform.


    Hannah K.

Sprout Survey 2025

  • June 04, 2024
  • Review provided by G2

What do you like best about the product?
I thoroughly enjoy their calendar, publishing, inbox and reporting features. It's easy to use and I use those features daily and it makes my job easier!
What do you dislike about the product?
I can't think of any downsides to Sprout Social!
What problems is the product solving and how is that benefiting you?
I benefit from Sprout Social because it makes my job as a social media manager easier. All of my posts, reports, and inbox are in the same place and everything goes together. Sprout is constantly integrating different platforms and they LISTEN to their clients and make changes and updates that benefit us (IG preview, My Reports, etc.).