Sprout Social
Sprout SocialReviews from AWS customer
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A Clear Picture of Our Social Media
What do you like best about the product?
Sprout Social allows me to see a clear picture of our social media campaigns. Not only is it easy to plan our campaigns with the calendar feature, but I also appreciate that I can a breakdown of how our posts are performing with Sprout's data analytics tools. Being able to analyze this data allows us to consider what messages are successful and who is reacting to our social media channels.
Another feature I like is the optimal time suggestions, so we can have the most impressions for our posts.
Another feature I like is the optimal time suggestions, so we can have the most impressions for our posts.
What do you dislike about the product?
The AI assist feature is kind of wonky, as it changes the syntax of our messages, which I don't necessarily want. Having said that, AI across the board is wonky when it comes to this.
What problems is the product solving and how is that benefiting you?
Sprout Social aggregates our social media analytics from across our channels and provides information in clear reports that I can easily share with my team. Additionally, the calendar feature is clear and interactive. allowing me to be better organized and allowing my team to communicate with each other in regards to our posts and campaigns.
Sprout helps us navigate our social media needs
What do you like best about the product?
One of Sprout’s greatest strengths is their team support. We have monthly meetings with our Customer Success Manager to go over the latest trends and any challenges we’re facing. Plus, having all our platform analytics in one place is incredibly convenient. Sprout really helps save time when it comes to posting and tracking results.
What do you dislike about the product?
We’d appreciate improvements to make chat bots more intuitive and user-friendly. We’ve faced challenges with updates and preventing duplicate messages from being sent. Additionally, we’re not satisfied with the current prompting system that only allows sending introductory messages to followers who have messaged us before.
What problems is the product solving and how is that benefiting you?
We're able to have all social platform usage in one spot - management, analytics, listen and customer service.
Streamlines social
What do you like best about the product?
Sprout Social offers an intuitive interface, making it easy to use even for beginners. It provides a streamlined and centralized platform for scheduling and posting social media content across multiple networks efficiently.
What do you dislike about the product?
Sprout has limited capabilities, particularly for nonprofits. There is no option to add a "donate" button to Meta posts, which is available through the Meta Business platform and an important part of fundraising. Their emoji selection also hasn't been updated in several years and is outdated.
What problems is the product solving and how is that benefiting you?
Sprout is more user-friendly than Meta and facilitates a straightforward way to cross-post, saving time and money.
Great tool with everything you need for social
What do you like best about the product?
The flexibility of the tool is great. It has everything from indepth reporting, a tagging system, competitor analysis, employee advocacy, and more!
What do you dislike about the product?
At times it can be glitchy. For example, when you approve posts it sometimes won't show as approved.
What problems is the product solving and how is that benefiting you?
Scheduling our social posts in advance on various platforms while also giving us the reporting data to see how the posts performed.
Great variety of features and easy use
What do you like best about the product?
I like the articles sprout has to help you navigate its platform and features. I think each feature is fairly easy to use once you get the hang of it. Its a very user friendly platform that makes any social media managers life easier.
What do you dislike about the product?
I wish there was more feature availability for scheduling posts on platforms like Pinterest and Youtube. Although they have some posting abilities, there are some formats that are not compatible like carousels, etc.
What problems is the product solving and how is that benefiting you?
It makes scheduling content easier for someone that takes care of multiple brands on social. It saves time and effort with features like posting time optimiztions.
Easy to use platform
What do you like best about the product?
The ability to schedule social posts easily, and the enhanced calendar features make it one of the best software tools in our marketing toolkit. The reporting is really helpful for tracking our KPIs across all of our social media marketing platforms.
What do you dislike about the product?
The reporting feature only goes back a few years; it would be great if it was able to report across the lifetime of our Sprout account.
What problems is the product solving and how is that benefiting you?
It helps to schedule posts across multiple platforms simultaneously, which is a big time saver for our small team.
Sprout Social is a seamless experience helping serve our agency and clients
What do you like best about the product?
The platform allows for centralized social media management. It offers outstanding analytics and reporting with great scheduling and publishing capability. Their support team is responsive, helpful, and friendly. I would recommend Sprout to all social media managers.
What do you dislike about the product?
The learning curve is steep and requires time to get used to. Once you do, it's great.
What problems is the product solving and how is that benefiting you?
Sprout is helping us streamline all clients into one platform with our current plan.
Sprout is a great tool for monitoring, scheduling content, and more!
What do you like best about the product?
Sprout is very easy to use. The scheduling and reporting features are very detailed and intuitive. The notifications are very configurable. The customer support team is also very easy to work with!
What do you dislike about the product?
It may require multiple times connecting accounts, but that is out of their control as the platforms require this.
What problems is the product solving and how is that benefiting you?
Social media posting and management can be time consuming but Sprout Social makes it easy!
Sprout helps me get it done as a team of 1
What do you like best about the product?
As a team of just one, it can be hard to juggle everything social. Sprout makes it much easier to get everything done by myself
What do you dislike about the product?
I wish there was an easier way to schedule across social channels that have different posting requirements, ie LinkedIn and X from one dashboard.
What problems is the product solving and how is that benefiting you?
Sprout makes scheduling posts so easy, which is a huge help. They also making tracking metrics a breeze
Easily manage social media channels in one place.
What do you like best about the product?
I thoroughly enjoy the ability to schedule posts on Sprout and be able to see when others on my team are planning to post. It is incredibly easy to use and the collaboration aspect is great. The reporting feature is also great, it makes it easy for me to pull the data I need for my quarterly social audits and reviews. When creating content to publish, the feature that automatically shows you peak times makes it incredibly easy to choose a time that the post will get the most visibility.
What do you dislike about the product?
Not that I necessarily dislike it, but I don't really use the reviews/social listening aspect of Sprout. We have a different team that monitors those things, so for me it's an unimportant access. Accounts will occasionally get disconnected and we need to go through and reconnect, but this could be a security feature.
What problems is the product solving and how is that benefiting you?
We primarily use Sprout for scheduling our social media posts and managing our accounts. It makes it easy for our team to manage everything in once place and see what other users are doing. Additionally, the reporting tab makes by quarterly audits/reports incredibly easy to do because all of the data I want is in one central place to export.
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