Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social is a great resource
What do you like best about the product?
Sprout Social is easy to use, has a clean easy interface and is a reliable service,
What do you dislike about the product?
I'd like the number of days a post to be scheduled increased over 20 days.
What problems is the product solving and how is that benefiting you?
SproutSocial helps me schedule social media posts. It also is an easy way to watch X.com inboxes and mentions.
Great UX
What do you like best about the product?
Sprout makes the process of scheduling posts, responding to messages, and pulling reports an absolute breeze. This helps when bringing in new team members up to speed, or explaining details of recent reports and messages to team members in other departments.
What do you dislike about the product?
There are some techincal issues that happen from time to time. Additionally, would like some more options in terms of the paid analytics tracking.
What problems is the product solving and how is that benefiting you?
Helping us free up bandwidth for team members by saving time, while allowing us to proerly track our social media performance.
One Stop Shop for all my Social Media Needs
What do you like best about the product?
I love every aspect of Sprout Social that is available on my current plan, but if I had to pick just one reature it would be their reports. Sprout combines data from all the channels our brand is connected to and provides real, actionable insights that I can use to drive strategy.
What do you dislike about the product?
Nothing! But if I had to pick something, I'd say price point. It's a great value for the money, but small businesses, nonprofits orgs, and other places with limited budget might struggle to justify the cost -- though I think they are priced fairly for this software market.
What problems is the product solving and how is that benefiting you?
Sprout saves time by allowing me to publish across all channels in one place. I can also track relevant goals through custom tagging, which informs be as to how well certain strategic initiatives are meeting intended goals. Tagging feeds in to the reporting feature, allowing me to create custom reports for stakeholders.
Sprout helps me stay on top of my day-to-day responsibilities
What do you like best about the product?
Sprout Social truly feels like a one-stop tool for many of the things I do every day in the social space. I can quickly see what's coming up on our schedule, make changes, monitor conversations, and collaborate with the team in the same platform, which is really great. I feel that Sprout stays on top of social media manager needs and trends in the space, and I trust that they're giving us the best they've got.
What do you dislike about the product?
My only consistent struggle is reporting. There have been many new features, and for quick, simple reporting it's great. But I often find myself piecing together Sprout reporting with other channels that I manage and/or have access to. It's very difficult to centralize ALL reporting, so I get it.
What problems is the product solving and how is that benefiting you?
Sprout helps me manage all content alongside our agency in one spot, which makes collaboring much easier. I love the workflows. The customer service features allow me to quickly address issues coming in through DMs or public comments, and I love the ability to tag certain cases, automate certain tasks, etc. It's making it so easy to train new team members to help me when I'm out of the office too.
Great User Friendly Experience
What do you like best about the product?
Our dedication team has alwasy been fantastic and so helpful! It was a seemless transition to the platform and always helping us find ways to use it even better.
What do you dislike about the product?
Behind on updating emojis in the platform.
What problems is the product solving and how is that benefiting you?
Being able to plan our content ahead of time has been a total game changer.
Sprout Social Review
What do you like best about the product?
Since we have multiple social channels to manage for our brand, Sprout Social makes it easy to see all messages, comments and tags in one place for our team to easily manage and review. It also makes scheduling content in advance a breeze! I love the out-of-the-box reporting capabilities. Overall, it's created a lot of efficiencies for our small team.
What do you dislike about the product?
Cost - it's expensive to add additional team members.
What problems is the product solving and how is that benefiting you?
It allows our small team to easily navigate and respond to all of our customer service inquiries as well as easily schedule posts. We also use workflows for content approvals which saves us time not having to use other outside platform methods.
The best publishing tool for social media pros!
What do you like best about the product?
There's so many tools to optimize strategy. Not only are there so many tools, they're easy to implement and user friendly. Their customer support is always there with speedy response times.
What do you dislike about the product?
I sometimes find because there are SO many tools, it's hard to teach a new team member how to navigate all the offerings.
What problems is the product solving and how is that benefiting you?
Best posting times. Sprout Social is constantly providing insights to aid in strategic decision making.
Great Organic Social Management Tool!
What do you like best about the product?
Ease of use, organized platform, reporting, customer support
What do you dislike about the product?
LinkedIn integration which isn't Sprout Social's fault, comes down to social platform API
What problems is the product solving and how is that benefiting you?
Sprout Social is a great tool that allows our marketing team to create, schedule, and analyze our social presence and audience seamlessly across the globe.
Good tool for social media management
What do you like best about the product?
Easy to use interface, works well for smaller businesses
What do you dislike about the product?
Glitchy - profiles get disconnected often, pricey if you need a lot of profiles
What problems is the product solving and how is that benefiting you?
Makes to easy to post across platforms and keep track of comments and messages
Great for Organization, Needs Better Multi-Platform Editing
What do you like best about the product?
I like that Sprout Social keeps me organized, and I like the new Instagram grid planner so I can see what my grid will look like. I also like the reports and how you can build them, and I enjoy using the Sprout LinkedIn bio feature.
What do you dislike about the product?
When I want to schedule the same thing on different platforms and then edit them, it's annoying because I have to delete the whole thing. The process would be easier if I could just copy and paste. The disconnecting and reconnecting of accounts is almost always a problem. It'd be cool to schedule Instagram stories with tagging someone without pushing it to my phone to post manually.
What problems is the product solving and how is that benefiting you?
Sprout Social helps me stay organized, maintain a content calendar, and check up on our profile performance.
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