Sprout Social
Sprout SocialReviews from AWS customer
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A great 'all in one platform' for social media
What do you like best about the product?
its easy for posting and copying posts to other platforms
What do you dislike about the product?
the reports when manual editing sometimes crash
What problems is the product solving and how is that benefiting you?
easy to get analytics and sentiment for our brand
User Friendly and Analytics Galore
What do you like best about the product?
I love that you are able to be able to post to multiple platforms at once and see a detailed view of the analytics of each post.
What do you dislike about the product?
Tagging for individual platforms seems to be an issue. You cannot tag a certain person on all platforms.
What problems is the product solving and how is that benefiting you?
We are able to share our impact on the community and see people's reactions to our content and stories.
Great all-in-one social tool, but the price can be a blocker
What do you like best about the product?
It’s very easy to use and quick to set up — onboarding was smooth, and the team could get started right away. The range of features is solid, from publishing to analytics, and the reporting tools are among the best I’ve used. Customer support was always responsive and proactive, which made a real difference. We used it daily without friction, and it integrated well with our workflows.
What do you dislike about the product?
The main drawback is the cost. For our needs, it became hard to justify the spend over time, especially once we found a more affordable alternative that still covered the essential features
What problems is the product solving and how is that benefiting you?
Sprout Social allowed us to centralize listening, publishing, and analytics in one place, which saved a lot of time and simplified our processes. The listening tools helped us stay on top of brand mentions and trends, the management features kept our social calendars organized, and the analytics gave us clear insights to share with clients. Overall, it improved team efficiency and made it easier to deliver actionable insights quickly.
Supports All That I Need
What do you like best about the product?
The reporting functionality--being able to generate benchmark reports is huge for me.
Also, the continuous development of the product to keep up with the new platforms that come out.
Finally, the social listening aspect is another important tool.
Also, the continuous development of the product to keep up with the new platforms that come out.
Finally, the social listening aspect is another important tool.
What do you dislike about the product?
Priced at the higher level vs. competition.
What problems is the product solving and how is that benefiting you?
I appreciate the competitive and benchmark reports.
Sprout is great!
What do you like best about the product?
It's very user friendly. The ability to connect all social platforms and create/schedule posts in one place is a huge time saver. Customer support has been good, when needed.
What do you dislike about the product?
Very large/long YouTube videos will give me an error message when I try to post them, so I have to do it natively. Also, you cannot turn on monetization for YouTube videos when scheduling on Sprout, so those must be scheduled natively as well.
What problems is the product solving and how is that benefiting you?
We use it for creating/scheduling social media posts. It is great to have every platform connected and in one spot, saving us time. I like being able to duplicate posts rather than copying and pasting all the time to post natively.
I enjoy using Sprout Social, it's user friendly and makes posting seamless and simple!
What do you like best about the product?
I like knowing what the best times to post are, I feel like I know my audience better with Sprout Social.
What do you dislike about the product?
Honestly. there isn't much I dislike about Sprout Social, I like pretty much everything about it.
What problems is the product solving and how is that benefiting you?
Sprout is solving the problem of scheduling content to post.
quick and easy
What do you like best about the product?
All social media information in one place
What do you dislike about the product?
Not too easy to navigate. Short commands for text replacement is buggy
What problems is the product solving and how is that benefiting you?
It Helps WHOOP attend to our members on social media.
Great features and analytics.
What do you like best about the product?
I like Sprout Social's analytics the best. It has the best usage of showing us our data across time.
What do you dislike about the product?
I think the least helpful part about Sprout Social is the ease of scheduling the same posts on different platforms. I think there are still some kinks to work out when adjusting the posts for different platforms.
What problems is the product solving and how is that benefiting you?
Sprout is helping us track our campaigns and post our content. We also respond to our followers through Sprout.
Marketing
What do you like best about the product?
I like the ease of the platform and how simple it is to navigate. I also like how you can see your content calendar upfront and send posts through to review.
What do you dislike about the product?
There's a lot to learn about the platform that I haven't dug into yet, but I would probably say the complexities of it.
What problems is the product solving and how is that benefiting you?
We are able to, as a team, all use the same account and stay on track of our social media content calendar. It is a great way to see it at a high level and collaborate effectively.
Great Platform for All Social Efforts
What do you like best about the product?
We enjoy the ease of use and scalability of the platform as our needs grow with our clients. The past quarter has seen some significant improvements in the overall features as well.
What do you dislike about the product?
A somewhat deep learning curve out of the box, but quickly got the hang of it.
What problems is the product solving and how is that benefiting you?
Saving time bounching between platforms and endless hours scheduling one-off posts.
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