Sprout Social
Sprout SocialReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
6,019 reviews
from
External reviews are not included in the AWS star rating for the product.
Social Media Strategy: Paid, Analytics, and Partnerships
What do you like best about the product?
EASE OF USE! This is my favorite platform to have all social related items in one place. Its easy to keep track of reports, community management, content cals, and approvals all in one spot. With reporting, i appreciate the outlines of each metric and how its calculated.
What do you dislike about the product?
A few missing integrations: Meta Instagram paid metrics, TikTok ads, posting collabs.
What problems is the product solving and how is that benefiting you?
Collecting metrics in an easy and digestible format that takes hours to complete manually. Reviewing social media posts in one place and ensure we stay up to date on timelines for review/approval process.
Best Organization and Strategy Tool
What do you like best about the product?
Sprout Social keeps me super organized. I live in Sprout Social, probably spend 15+ hours a week in the system. I love being able to plan months in advance as well as keep all of my analytics in one place. The reports that I can pull from Sprout are next level and really helps me make proper strategies based on performance. The team is super easy to work with any time I have a question or concerns. I also love their monthly webinars with industry experts. And their podcast is awesome too!!!
What do you dislike about the product?
I wish I could schedule tiktoks from my sprout app with music integrations.
What problems is the product solving and how is that benefiting you?
They keep us organized and accountable.
Great Social Scheduler
What do you like best about the product?
It was super easy to implement and haven't had any technical issues thus far. It's a great place to schedule all of our social posts quickly and efficiently.
What do you dislike about the product?
The approvals workflow could be a bit better - it would be nice to have a way to move through all/multiple post approvals instead of clicking on each new approval via View Post.
What problems is the product solving and how is that benefiting you?
Keeping all of our social channels in one place with the ability to schedule out our months.
It easy to use, quick and accessible from a computer or phone
What do you like best about the product?
I can access from a phone or a computer easily.
What do you dislike about the product?
It would be nice to edit pictures while using sprouts
What problems is the product solving and how is that benefiting you?
A one stop shop, workspace for a team of people.
Amazing software for handling multiple social platforms!
What do you like best about the product?
Our (small) marketing team loves Sprout! We have been using it for about a year or so and we schedule/post to several social platforms for several internal and external clients. We love the centralization of it all - I couldn't imagine doing it any other way. The grouping feature is extremely helpful for us so that we can see what is only happening and being scheduled for each brand/company. Anytime we've had issues with spam, we get quick responses back on how and what to do to fix the problem. Being able to share the calendars with our clients is also very helpful! We are given the option to use a link or a pdf. This allows our client to give us feedback on what we are scheduling and they can only see their stuff. We use Sprout daily and would be lost without it!
What do you dislike about the product?
We get a ton of spam and hidden reviews and I am constantly deleting them from Sprout or trying to remove tags within the social platform. I was told we had to upgrade our account to be able create a rule that would help with this, but we're not prepared to spend more money at this point.
What problems is the product solving and how is that benefiting you?
Filtering and conversation history, managing comments for several platforms all at once.
Efficient and insightful
What do you like best about the product?
Sprout helps my team be more efficient with their social media response times. Set up was easy! Customer support is quick to respond. We use it daily so it's important for a daily tool to add value. And Sprout does!
What do you dislike about the product?
We'd love to see more robust reporting features that help us surface common complaints.
What problems is the product solving and how is that benefiting you?
Getting us out of the Meta platform has been a great. Sprout is much easier to navigate and lets us see the whole history of a customer's interactions with our social media accounts.
Sprout makes life easy
What do you like best about the product?
The fact that Sprout centralizes all content from all platforms makes life a lot easier, as there is hardly a need to visit the individual platforms. Makes working smoother and faster. The customer service provided is also very reliable. It makes it very easy alosto track trends as well as stay uptodate with the market via data provided as well as various online seminars/workshops most of which are free.
What do you dislike about the product?
At times scheduled posts fail to publish for whatever reason. Whether it be an issue with Sprout at the time or the individual platforms that require you to then post manually. A feature where Sprout automatically retries would be nice because sometimes you do see the notification too far after the fact.
What problems is the product solving and how is that benefiting you?
Apart from the ease of access. The analytic side of sprout gives you all the data needed to know if your content is meeting the relevant targets and how impactful it is.
Overall satisfied with user experience.
What do you like best about the product?
I've been using Sprout social for social media at my job for almost two years. In those two years, I've found the ease of use to be the thing about Sprout that makes logging in to be something I get excited about. Creating social posts to schedule out is quick and with as much as we use Sprout for social posts, it's also been interesting to explore the social listening tool for brand reputation and management.
What do you dislike about the product?
I don't personally have anything that I dislike about using Sprout because this is the first social platform I've used in my career, so I don't have anything to compare it to negatively.
What problems is the product solving and how is that benefiting you?
Sprout is great at helping the credit union I work for listen in for where we're mentioned on the web. I think this is a major benefit that has helped us as social media managers, as we've been preparing to merge with another credit union that is much larger than us. By helping us see where the other credit union is mentioned at frequently, we're able to be in the know of how our brand's reputation is in the community.
Sprout has helped in many ways!
What do you like best about the product?
I like the fact that the platform is easy to use. The features our organization uses are easily accessible and the scheduling features make our posting schedules manageable and free of stress!
What do you dislike about the product?
Sprout sometimes has bug issues with posting to Facebook, making it a bit inconvenent to post all across our platforms at once.
What problems is the product solving and how is that benefiting you?
Sprout is allowing me to not have to manually post every single day. I have a schedule and there are things that an be set up ahead of time by weeks and that helps a lot!
Sprout Social makes online reputation management easy!
What do you like best about the product?
Continuous improvement is a culture at Sprout and it shows. Product updates and new features, opportunity to participate in beta programs. And its always something useful and makes life more efficient, understand the why behind it and benefits to workflow/business/etc.
They do an amazing anticipating needs of clients, listening to feedback. Ideas I've shared have been bubbled up to developers and implemented in Sprout. Care very much about the unique ways I use Sprout for my business, ask lots of discovery questions, and then recommend features and ways to maximize the platform based on their insights into intricacies of my business.
They do an amazing anticipating needs of clients, listening to feedback. Ideas I've shared have been bubbled up to developers and implemented in Sprout. Care very much about the unique ways I use Sprout for my business, ask lots of discovery questions, and then recommend features and ways to maximize the platform based on their insights into intricacies of my business.
What do you dislike about the product?
BOT cannot be scheduled. Manually needing to turn off/on is not efficient.
What problems is the product solving and how is that benefiting you?
Sprout Social is solving the former problem I had of needing to understand sentiment on our social pages/sites. Tagging and the tagging performance report solves for this.
showing 3,041 - 3,050