Sprout Social
Sprout SocialReviews from AWS customer
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Reporting tools Sprout's most useful feature
What do you like best about the product?
I find the reporting features most helpful about Sprout. I like being able to see social media metrics for all or one of my organization's profiles at a glance. Customer support has also been helpful in times when I'm experiencing a particular issue that I can't find an answer to in online forums or Google searching. I had not used Sprout prior to my current organization and personally found it intuitive to use and pickup. I use Sprout occasionally to post across my organization's social media channels, however I mostly use it when it comes time to present marketing data to my team every quarter.
What do you dislike about the product?
Myself and my team members sometimes find ourselves posting natively instead of within Sprout because occasionally, the preview that Sprout shows is not the same as what actually appears when the post is published. This is important given that ease of publishing is a big part of Sprout's offering, and if it is more difficult to post using Sprout than natively, I might consider moving away from the platform altogether.
What problems is the product solving and how is that benefiting you?
It would take a very long time for me to compile analytics, data and trends across all of my organization's social media channels for any given time period if I were to do so manually. Therefore, Sprout provides the ease and convenience of providing post performance and profile performance reports which I use in the creation and presentation of marketing data reports to my team.
Have tried ALL the platforms - nothing compares to SproutSocial!
What do you like best about the product?
I have tried truly every scheduling platform for both big & small businessnes during my years as a Social Media Manager, and nothing has the capabilities Sprout does. I work for a Fortune 500 company, where we are managing hundreds of social accounts, and always needed to organize and sort through our posts and analytics for leadership...Sprout makes it SEAMLESS to do so. It is extrememly easy, and for someone who doesn't enjoy the numbers and stats side of the business, it takes a lot for me to do these things without issues and YET Sprout makes it so easy. Our customer support rep is always right there when we need them, and the entire sprout team is a joy to work with. We use Sprout every single day, HOURS per day, and each day are filled with gratitude for a system and platform that makes our jobs as a social media manager THAT much easier. We implemented Sprout Advocacy into our business too, and that has been wonderful to get our staff members to share our company's content at scale. It has been truly wonderful, and we can't sing Sprout Social's praises enough. Integrating Sprout into our day to day lives has not only help the marketing team stay on track, but also gives leadership an easy and fast insight to how we are running social for our company.
What do you dislike about the product?
Wish you could change the captions across platforms without having to duplicate the post!
What problems is the product solving and how is that benefiting you?
-Tracking our data across hundreds of business accounts in a seamless way.
-The reports are fabulous and make it easy for leadership to ingest the data
-Scheduling content at scale has never been easier for our company
-The reports are fabulous and make it easy for leadership to ingest the data
-Scheduling content at scale has never been easier for our company
More Than Capable (Most of the Time)
What do you like best about the product?
Sprout Social offers every single service that a social media professional might want from their social scheduling software, whether that professional is looking for simple (best times, post drafting) or advanced options (social listening, post tagging).
What do you dislike about the product?
The fault for this may lay with the platforms and not Sprout itself, but it's often difficult to tag accounts on Facebook and LinkedIn, even if typing in the exact username, when drafting in Sprout instead of natively. I have had to leave Sprout and draft natively a few times to ensure I can use the tags I'd like, but it does frustrate me, since then I cannot manage that post as effectively until it's published (and then I can apply tags, etc.).
What problems is the product solving and how is that benefiting you?
Sprout Social allows for a lot of one-stop-shop work that saves me hours of work that I'd have to do if I was going to each platform individually (which is something I've done before, without Sprout, so I speak from experience). I especially appreciate its analytics customization options, letting me generate reports based on specific posts, and including specific and customizable metrics.
Social Media Assistant that used Sprout for content scheduling
What do you like best about the product?
It's user interface was straightforward and easy to use. I felt like I could navigate around quickly and not have to look up any help. We used it every workday to schedule our content. The features were very easy to use. Anytime we had to reach out to customer support, they were quick to get back to us. Implementing our campaign plans was easy with Sprout.
What do you dislike about the product?
I wish the data reports were a little more detailed and robust. I liked that we could integrate Bitly with Sprout, but I wish there more apps like that.
What problems is the product solving and how is that benefiting you?
It helped to solve the issue of seeing all of our current and planned posts across our different platforms, which made initiating our campaigns efficient and cohesive.
Great Social Media Management for All Sizes of Companies
What do you like best about the product?
Sprout continues to listens to its customers with new features and additions. Our organization recently moved to Bluesky, and Sprout is listening to its customers who want to have access to this social media channel by adding Bluesky in the coming months.
What do you dislike about the product?
Price continues to be an improvement needed from Sprout. Although, unlike many other tools, Sprout continues to improve and add features while not dramatically increasing its cost.
What problems is the product solving and how is that benefiting you?
I feel like saving time is the biggest benefit from my use of Sprout over the last several years. Streamlining our association's social media management and scheduling has saved our team significant time, allowing us to focus on other important tasks and initiatives. Sprout's reporting tool has also saved me time each month and quarter as it can quickly produce easy to read reports for our leadership. Sprout has also begun integrating AI into it's posting tool, which has helped some as well.
works for most features, but needs more SEO support.
What do you like best about the product?
Social Listening and easy to understand analyticcs.
What do you dislike about the product?
Social Listening is mainly tailored to twitter but needs to include tiktok and Instagram.
What problems is the product solving and how is that benefiting you?
Easy to read analytics. Quick to respond to my questions.
Game Changer
What do you like best about the product?
As a Social media team of one, Sprout has been a game changer for me, I can do our scheduling for all platforms in one place. Not only schedules but the reporting feature is huge as we report on our annual highlights for our board, sponsors, etc.
What do you dislike about the product?
Haven't found anything yet, that I didn't like.
What problems is the product solving and how is that benefiting you?
Scheduling, staying organized and capturing posts that we may have not seen otherwise.
Sprot Social for companies
What do you like best about the product?
The way you can have your entire digital ecosystem consolidated into one tool.
What do you dislike about the product?
There are some views that are complicated to use
What problems is the product solving and how is that benefiting you?
The way to put your social media planning so you don't forget anything and the way it gives you recommendations based on statistics.
Sprout Social Makes Social Media Management Easy
What do you like best about the product?
Sprout Social is very user friendly, posting, tracking analytics and insights and creating new ways to divide data to best support your work is easy within Sprout. We use it daily to monitor our social accounts, post in advance and reply to messages our accounts receive. It integrates easily with our social accounts.
What do you dislike about the product?
The version of Sprout we have has limited set amount of users, which can be a problem if you have several team members who need to access your social platform.
What problems is the product solving and how is that benefiting you?
Sprout helps us schedule posts ahead of time so that a social media manager does not have to post in real time daily. I love that Sprout also shows the optimal times for posting for your audiences. It also makes pulling analytics easy and data can be divided in many ways.
Always been a fan of Sprout Social
What do you like best about the product?
Lots of stuff! There is excellent support, great usability and easy to implement and train new people to use it. They generally stay relevant with industry updates.
What do you dislike about the product?
Sometimes reporting doesn't match the native channel reporting.
What problems is the product solving and how is that benefiting you?
Reporting and insights.
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