Sprout Social
Sprout SocialReviews from AWS customer
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Sprout Social Does It All!
What do you like best about the product?
Sprout Social has been my right-hand tool in a 5-year journey of reshaping our company's social media presence. It's not just about scheduling posts, but managing our brand online. From competitor analysis to an all-in-one messaging/review response system, and even AI assistance, we're fully equipped with Sprout Social. They continue to evolve with updated technology and features. Every update reaffirms my love for Sprout Social and it makes my job much, much simpler. Their mobile app also gives me assurance that our social media posts are published correctly and on-time when I am not in the office or at my desktop. Customer service is unmatched and any issues I might be facing are addressed quickly. Sprout Social is a one stop shop, allowing me to check on our performance daily from one tab...you know us marketing folks and our many open tabs. I highly recommend Sprout Social as the top software for social media management.
What do you dislike about the product?
The only issue I've ever had with Sprout Social, is that there is not a "delete all" button on the messaging tab. As a company, we hold social media giveaways which are now victim to fake profiles commenting with fake links and "you won" when the person has not won. I wish there was a delete all button for that purpose. Instead I'm going down the list of fradulent comments/messages, deleting every single individual one. It can take a long time to do so.
What problems is the product solving and how is that benefiting you?
Sprout Social has added a lot of time-efficiency to social media management. With the combination of scheduling, analytics, messaging, AI, and more, I am able to concentrate more on other aspects of my job rather than going back and forth between social media platforms to get the information I need.
From detailed reports to scheduling content, Sprout Social has been a great resource for the team.
What do you like best about the product?
Sprout Social has been great from day one. From generating reports to scheduling posts, it's easy to access all areas of Sprout and get what I need. Sprout is simple and easy to understand, while providing in-depth social media data and information. In addition to desktop, the Sprout Social app makes it easy to monitor social accounts while on-the-go or after business hours.
What do you dislike about the product?
Although I thoroughtly enjoy Sprout Social, I wish it provided hashtag suggestions when creating posts.
What problems is the product solving and how is that benefiting you?
Monitoring accounts after business hours or while I'm on-the-go has always been a challenge. The app solves this problem and makes it easy to know when users are engaging with our content. Additinally, Sprout has made generating reports for different timelines simple.
Easy to use, fantastic support
What do you like best about the product?
It's ease of use and customer support are the main reasons why I constantly sing Sprout Social's praises!
What do you dislike about the product?
One drawback of Sprout is related to YouTube reporting and publishing. Currently, when you publish to YouTube through Sprout Social, content monetization does not turn on automatically. Users still need to go to YouTube directly to enable monetization. If Sprout could address this issue, it would be a significant improvement for our user group, who would truly appreciate it.
What problems is the product solving and how is that benefiting you?
Our company relies on Sprout to streamline social publishing workflows and deliver precise reporting to internal stakeholders. We also use it to monitor and address content performance, and we are now fully embracing the Listening feature.
Good scheduling features and analytics section. Could use a few improvements.
What do you like best about the product?
The ability to save drafts with a date attached to the. Also being able to tag people and companies.
What do you dislike about the product?
Not being able to post PDFs. This is something we do often and can't utilize.
What problems is the product solving and how is that benefiting you?
Being able to save potential post language, see exactly what a post will look like when shared, and scheduling content.
Sprout is the best social media publishing and monitoring tool I've come across
What do you like best about the product?
The publishing tool is user friendly. With advanced tools like optimal publishing time and AI assist, scheduling social posts is easy. I also frequently use the listening feature and smart inbox to monitor conversations about the brand across channels. Reporting is easy too.
What do you dislike about the product?
I frequently come across issues when it comes to actually posting content. Sometimes the app sends me a notification to publish Instagram posts, other times it will just publish automatically, there's really no consisency there. Also, I feel that the video quality isn't as good when we publsih through Sprout so we often publish videos directly from the phone and not through the sprout app.
What problems is the product solving and how is that benefiting you?
Allowing me to know the best possible time to publish posts for each channel, and the AI assist tool are both great features.
Incredible App for Community Management
What do you like best about the product?
Sprout is one of the Apps that works perfectly because you can find everything you need in just one place: community outreach, scheduling posts, workflows, tagging. Everything that you need is user friendly and whenever you get stuck on something someone from the team is always happy to help and support.
What do you dislike about the product?
Sometimes the site gets a little bit slow with managing tags, you just have to log in and log off for it to start working again as it usually does.
What problems is the product solving and how is that benefiting you?
Scheduling posts, approving workflow, post tag, creating reports. This is really beneficial because you can find all the information you need in just one place.
My every day life saver
What do you like best about the product?
Sprout makes my job easier! Having everything I need in one place, from scheduling content to social listening, helps me keep things organized. I don't think I would be able to do my job in an effective way without this tool.
What do you dislike about the product?
Nothing to dislike. I don't have any issues with the tool.
What problems is the product solving and how is that benefiting you?
It helps me manage my channels effectively, but mostly, helps with social listening, which is an essential area of the business I work for.
Easy to use, intuitive tools
What do you like best about the product?
The platform is easy to use and customizable for each user for viewing. The scheduling tool is comprehensive. The ability to collaborate with other teammates is important for efficiency and consistency in the work.
What do you dislike about the product?
would like option for more than 30 days of social listening.
What problems is the product solving and how is that benefiting you?
Scheduling ahead of time is valuable to us.
Great Social Media Management tool!
What do you like best about the product?
I love how time-saving Sprout is. It's so easy to schedule posts and the platform is very good about letting you know/emailing you when issues arise.
What do you dislike about the product?
Nothing that I can think of! There are some tech issues now and again but it's never ongoing long enough where it's an issue.
What problems is the product solving and how is that benefiting you?
The time that I would have to spend drafting content for multiple platforms is benefiting my time spent doing other things in my job that can benefit my career!
Sprout Social streamlines workflow
What do you like best about the product?
Sprout Social streamlines workflow for managing multiple accounts, offering efficient content scheduling, community engagement, and comprehensive reporting. This tool enhances my brand's effectiveness in engaging with clients on social media.
What do you dislike about the product?
Understanding how to use all the tool and features can be daunty and sometimes difficult.
What problems is the product solving and how is that benefiting you?
Managing posting scedules for multiple accounts.
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