Sprout Social
Sprout SocialReviews from AWS customer
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A great way to manage social all in one place
What do you like best about the product?
It's a great place to handle social all in one place. There are specific tools like adding a link in an Instagram bio that is extremely useful so you don't have to use a separate program for that. The recommended posting times is helpful.
What do you dislike about the product?
The Instagram story feature needs some work. Sometimes it distorts the photos and it doesn't allow you to add things like locations, different fonts, etc that you can do on the app directly.
What problems is the product solving and how is that benefiting you?
It's saving me time where I don't have to do research on optimal times to post and it helps me plan out social weeks in advance. The sticky note feature on it is really helpful for future content planning as well.
Elevating social media management through ease of use
What do you like best about the product?
Easy to Use:
One of the standout features of Sprout Social is its intuitive interface. The dashboard is simplistic and straight forward design makes it easy to navigate. Whether you're new to social media or a seasoned expert, you'll appreciate how quickly you can get up and running with Sprout. The user-friendly design means less time spent wrestling with the platform and more time focusing on what really matters: crafting compelling content and engaging with your audience.
User-Friendly:
The feature feels like it was designed with the user in mind, from scheduling posts to monitoring analytics. The platform also offers robust support resources, including tutorials and live chat assistance, which helps when immediate support is needed.
Modern Platform:
Sprout Social is constantly evolving to meet the needs of modern marketers with features like advanced reporting, social listening, tagging and integrated customer relationship management (CRM).
Valuable Add-Ons:
It's convenient if you want the option to streamline your workflow with automation tools, enhance your content with image editing capabilities, or expand your reach with paid advertising integration. These add-ons are integrated into the platform, which provide good value without.
One of the standout features of Sprout Social is its intuitive interface. The dashboard is simplistic and straight forward design makes it easy to navigate. Whether you're new to social media or a seasoned expert, you'll appreciate how quickly you can get up and running with Sprout. The user-friendly design means less time spent wrestling with the platform and more time focusing on what really matters: crafting compelling content and engaging with your audience.
User-Friendly:
The feature feels like it was designed with the user in mind, from scheduling posts to monitoring analytics. The platform also offers robust support resources, including tutorials and live chat assistance, which helps when immediate support is needed.
Modern Platform:
Sprout Social is constantly evolving to meet the needs of modern marketers with features like advanced reporting, social listening, tagging and integrated customer relationship management (CRM).
Valuable Add-Ons:
It's convenient if you want the option to streamline your workflow with automation tools, enhance your content with image editing capabilities, or expand your reach with paid advertising integration. These add-ons are integrated into the platform, which provide good value without.
What do you dislike about the product?
It is a bit more costly compared to competitor tools, but it is more advanced in its offerings, so I understand the reason.
There's also an inconsistency with some features - analytics. Sometimes the data is duplicated or not tracked with the same results when looking at the analytics from the source channel.
There's also an inconsistency with some features - analytics. Sometimes the data is duplicated or not tracked with the same results when looking at the analytics from the source channel.
What problems is the product solving and how is that benefiting you?
Mainly used for social media management and scheduling posts out in advance, which is convenient since this is process done in one go. We all primarily use it to report on social media performance of our channels, posts and paid advertising metrics.
All Your Social Needs in One Place
What do you like best about the product?
Being able to schedule, engage, and share a detailed calendar of all social posts.
What do you dislike about the product?
The listening feature is not incredibly straightforward.
What problems is the product solving and how is that benefiting you?
It allows us to post to multiple social platforms at once and engage with our audience.
Great Customer Support
What do you like best about the product?
The unboarding process was what I liked best. The sessions were very clear and in-depth. The tools available seemed very intuitive and, despite this, many discoveries were made through more guided guidance. Monitoring the results of campaigns can be accessed even more quickly with guidance tailored to the specific needs of the company.
What do you dislike about the product?
I think a few simple features, such as creating templates to automate the answers would make it much easier to interact with followers (which is one of the reasons why we use the tool) but they are only available on premium plans it makes the tool much more expensive than its competitors.
Also, when saving a post as a draft, there could be a warning that the post scheduling tool won't work unless the post is manually moved out of the drafts.
Also, when saving a post as a draft, there could be a warning that the post scheduling tool won't work unless the post is manually moved out of the drafts.
What problems is the product solving and how is that benefiting you?
Sprout is helping us with the interaction and management of the brand's social networks and analytics.
Best Tool for Social Media
What do you like best about the product?
I handle multiple business profiles on social media and Sprout is a one-stop tool for me to manage all. Makes every day work very convenient. I am a first-time user of the platform and it turned out to be very easy to implement, integrate and use.
What do you dislike about the product?
Frankly - nothing to dislike! It has all the features I could think of.
What problems is the product solving and how is that benefiting you?
The biggest benefit is that it helps me manage multiple social media businesses through one tool. It offers all automation features including analytics, monitoring, engagement, scheduling/publishing content, and more.
anonymous review
What do you like best about the product?
ease of scheduling, ability to scheule to multiple platforms
What do you dislike about the product?
some quirky features or workflows, for some clients there may be too many features
What problems is the product solving and how is that benefiting you?
scheduling multiple brands
Great for managing Socials with a large team
What do you like best about the product?
Stream lines communication within socials and makes prioritizing engagements so much more efficient!
What do you dislike about the product?
It was a bit difficult to figure out at the beginning
What problems is the product solving and how is that benefiting you?
It makes communication more organized
Best in class social media management platform
What do you like best about the product?
Sprout is best in class based on its ease of use and analytic tools. It is a wonderful platform for easily planning and executing your social media strategy.The analytic tools are especially helpful when determining the content that is driving the greatest performance, who is engaging with your content, and how best to keep them engaged.
What do you dislike about the product?
I have not encountered any down-side with Sprout other than the increased cost for accessing the full analytic suite of tools.
What problems is the product solving and how is that benefiting you?
Sprout helps to ensure we are prioritizing our time and budget in the best possible areas.
Company recently switched to Sprout Social and I'm grateful.
What do you like best about the product?
I love all of the built-in capabilities, like being able to edit a video for a story or reel. The platform is so inclusive, and easy to navigate especially when it comes to posting and scheduling.
What do you dislike about the product?
I don't know if this is something Sprout Social can't do, or if it's a restriction of the social media platform itself, but sharing stories that we're tagged in, and general responding is pretty limited. I often prefer to view the comment on SS, but then go to the specific platform to reply.
What problems is the product solving and how is that benefiting you?
It allows me to stay on top of our company's social media presence and responsiveness from one place, which saves me a lot of time. It also allows me to see very quickly what posts performed well, and which didn't.
Our experience so far with Sprout has been fantastic!
What do you like best about the product?
Responsive and friendly support team, plethora of features including easy to view/use content calendar scheduling, all social media platforms that we need for our business, and easy to navigate. Also the ease of setting up approval workflows is a plus.
What do you dislike about the product?
The only hiccup we've had so far was the time it took to get our Meta account integrated, which wasn't necessarily Sprout's fault.
What problems is the product solving and how is that benefiting you?
Sprout's content builder, scheduler and calendar save us time by having all our socials in one place that's easy to navigate, without bouncing around to various platforms everytime we need to create or update a post. I've used a few other social media management tools in the past, and Sprout is by far the best.
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