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Sprout Social

Sprout Social

Reviews from AWS customer

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External reviews

6,018 reviews
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External reviews are not included in the AWS star rating for the product.


    Lydia N.

Saves you time and headaches

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Scheduling feature and an easy interface/
What do you dislike about the product?
Really nothing that I don't like. The interface is adaptable to the organization.
What problems is the product solving and how is that benefiting you?
Saves time moving from platform to platform.


    John G.

Sprout makes running multiple social accounts easy as pie!

  • March 19, 2024
  • Review provided by G2

What do you like best about the product?
Sprout makes it simple to plan posts for days, weeks, or months ahead of time.
What do you dislike about the product?
Sometime a post will fail and I will have to post it manually.
What problems is the product solving and how is that benefiting you?
Sprout solves the issue of planning social posts for multiple different platforms


    Indigo E.

So Useful

  • March 15, 2024
  • Review provided by G2

What do you like best about the product?
Collates all socials in one place so you're not constantly switching between apps, and allows you access to see report of activity across your accounts as well as being able to tag comments and messages into different categories.
What do you dislike about the product?
Does have TikTok dms yet, but a minor issue that I know they're working on fixing.
What problems is the product solving and how is that benefiting you?
No longer have to switch back and forth between apps or collate analytics manually.


    Samson O.

Has everything I need to work effectively as a social media manager

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
The collation of important metrics to access socials growth
What do you dislike about the product?
Not being able to share on IG Stories directly
What problems is the product solving and how is that benefiting you?
Having access to all our social media channels at the same time


    Magda J.

Sprout Social has truly enhanced our social management experience!

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
Sprout Social has been one of the best tools we have implemented into our communications strategy. It's an intuitive platform with many features to leverage for scheduling, posting, monitoring and listen on all things social. We have been able to implement the shared dashboard features as a succesful use-case already to show our leadership the importance of online brand monitoring.
What do you dislike about the product?
At first, certain capabilities were a little glitchy, however most tech issues are resolved faily quickly.
What problems is the product solving and how is that benefiting you?
As a lean team, Sprout Social is able to automate many of the manual processses our team of two had to perform thus creating more bandwidth wihtin our rule.


    Marketing and Advertising

It's smooth and quick when composing a new post.

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
I like the how easy it is to compose a new post.
What do you dislike about the product?
The layout of the calandar can be a lot at once when looking at the scheduled posts for the month.
What problems is the product solving and how is that benefiting you?
Thankfully I haven't encoutered any serious problems.


    Marketing and Advertising

Best App For Social

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
I like that social on all platforms is streamlined into one, easy site. I specifically like the calendar view for a social calendar for a client because it make sit easy to review and see an overview of what's posting on which platforms.
What do you dislike about the product?
I wish the team conversations were easier to access and that clients (who have a Sprout account and want to view social on their end) had a smoother access to everything as well. My team has had a few confused clients who don't know how to use the site and where to access what.
What problems is the product solving and how is that benefiting you?
Sprout is helping me solve an easier, more effective way to manage multiple social clients at once on all different platforms. This has made it the easiest when managing social media.


    Design

Great features, extremely expensive

  • March 14, 2024
  • Review provided by G2

What do you like best about the product?
Same as before. Works well for what it does
What do you dislike about the product?
Not a lot of functionality beyond what is available directly on the social platforms themselves, very expensive for what it does.
What problems is the product solving and how is that benefiting you?
management of many different accounts. useful to have it all in one place


    Public Relations and Communications

Useful, but not always needed

  • March 13, 2024
  • Review provided by G2

What do you like best about the product?
It's great to have a platform to handle all social channels at once
What do you dislike about the product?
Sometimes it just feels a bit unneeded – at least some of the fancier functions like scheduling posts, etc
What problems is the product solving and how is that benefiting you?
It provides a nice platform to consolidate cross-channel campaigns in one spot


    Amanda A.

Easy-to-access and effective work tool.

  • March 12, 2024
  • Review provided by G2

What do you like best about the product?
Easy-to-access and effective work tool. Speed, dynamic language.
What do you dislike about the product?
I have nothing to complain about at the moment, nothing bad identified so far.
What problems is the product solving and how is that benefiting you?
Customer questions and interactions directly with them.