Sprout Social
Sprout SocialReviews from AWS customer
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Great, but could be a little more user friendly.
What do you like best about the product?
Being able to schedule posts for different platforms. Makes life a lot eaiser.
What do you dislike about the product?
Not being able to edit or delete posts on Instagram. Once it is published through Sprout Social you can not remove it.
What problems is the product solving and how is that benefiting you?
Being able to post on multiple platforms at once getting engagement so our radio hosts can use for their shows.
Essential for social media management, but with minor drawbacks
What do you like best about the product?
Analytics, mass-scheduling, multi-platform scheduling, ease of access, and available customer support. It was very easy to get going and required no assistance. It's the most important daily tool that I use.
What do you dislike about the product?
As a Twitter (read: X) Premium user, the inability to post beyond the standard 280 characters creates issues. My understanding is that this is a Twitter (X) issue, not Sprout. Nonetheless, still an inconvenience that results in having to take an additional step when scheduling posts.
What problems is the product solving and how is that benefiting you?
Multii-platform scheduling & multi-profile management.
Supportive
What do you like best about the product?
User-friendly interface, comprehensive social media management features, robust analytics capabilities, and excellent customer support.
What do you dislike about the product?
Limited features in lower-tier plans: Users on lower-tier plans sometimes feel that certain advanced features are only available in higher-priced plans, which may limit the functionality they have access to.
What problems is the product solving and how is that benefiting you?
Able to publish post in bulks, see what post is going to be out, see anatlyics from one system
Very easy and seamless onboarding experience.
What do you like best about the product?
I really like the variety of reports and amount of data you can analyze and compare. I also enjoy the AI assistance when writing social media captions.
What do you dislike about the product?
I would like if I could track my peronal profiles as well, along with my business profiles.
What problems is the product solving and how is that benefiting you?
It is helping solve the issue of not knowing what is working and what isn't. It also helps us know how we are doing compared to our competitors.
Don't do it...
What do you like best about the product?
It scheduled social posts. We bought it because we thought it had other features we needed (links to send to clients) but they proved to be inefficient. I would stay away from this company. They do not care about their customers.
What do you dislike about the product?
Everything else. They sign you up for a one year contract and then auto-renew you for another year. We didn't even see the email as it went to spam. They will not let us out of the contract early. This is an overpriced system. There are dozens of other systems that do what they do for much cheaper and without these crazy ONE YEAR terms for a piece of SaaS. I was honestly stunned.
What problems is the product solving and how is that benefiting you?
I would not use this system if I were you.
Very user friendly!
What do you like best about the product?
I have really enjoyed the user friendly social media platform use. It only takes me a couple of minutes to create beautiful posts. The more I use it, I am finding that I can also implement other software like "Canva" to help create lovely and eye catching media posts. All of my posts ned to be approved through my home office, and that only takes a couple of minutes as well.
What do you dislike about the product?
It can get a little confusing with SO many options on the home page, and our business only utilizes a couple of the features. It would be way to o much to use them all. But all in all, a fantastic software program for us!
What problems is the product solving and how is that benefiting you?
I haven't had any so so far, and I've been using sprout for awhile now.
Great for analytics and agency
What do you like best about the product?
I love the analytics and the social listening
What do you dislike about the product?
I wish you could change the captions and stuff for each platform in one go
What problems is the product solving and how is that benefiting you?
They help with scheduling and delivering accurate analytics for our clients.
Great Social Media Management for Beginners
What do you like best about the product?
Sprout Social is extremely helpful in terms of creating and scheduleing social post. I love the AI content writing feature and suggestions on the best time to post on a specific days. The reporting features also help me to generate reports and analyze which content performance better to refine marketing strategies.
What do you dislike about the product?
Sprout Social's reporting feature is very helpful for beginners. But for marketing analyst or individuals who are intersted in data and want to dive deep into performance metrics and buyer data, the platform is not powerful enough to conduct trend analysis that let you know which characteristic of a content correlate with higher engagment.
What problems is the product solving and how is that benefiting you?
Sprout Social group all the corporate social media channels in one platform and all the analytics together which is time saving. Back then I'll go to each social media channel and create/schedule post one by one. With Sprout, I can do all the management in one platform which is great!
Sprout is user friendly & integrated well!
What do you like best about the product?
I enjoy how integrated and nicely cohesive the platform is amongst all the various social media channels. Its
What do you dislike about the product?
The app can be slow at times in regards to loading content, loading pages, etc.
What problems is the product solving and how is that benefiting you?
Sprout Social allows me to schedule post content to be ahead of content posts and it allows us to have a more structured presence on social media.
Still enjoying all the features!
What do you like best about the product?
Always upgrading features which help me as a creator.
What do you dislike about the product?
Lower the pricing, have a student discount. It's pretty pricy for small business owners!
What problems is the product solving and how is that benefiting you?
Schuedling post and allowing all team members see what we have in queue.
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