Sprout Social
Sprout SocialReviews from AWS customer
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Easier to manage
What do you like best about the product?
I am no longer doing or tracking my social platforms in different websites or trackers it is all managed in one.
What do you dislike about the product?
I think if there was a pdf about the most asked questions or useful tips located in the dashboard that would help! I know that we have our direct contacts but sometimes it is easy for those things to slip your mind.
What problems is the product solving and how is that benefiting you?
tracking and content calender
It's really easy to use and you can post on multiple platforms at the same time.
What do you like best about the product?
It's easy to use and it's user-friendly.
What do you dislike about the product?
I wish I could post multiple forms of media at the same time.
What problems is the product solving and how is that benefiting you?
I'm able to post on multiple platforms at the same time all in one place as opposed to using different websites to post things on separate social media accounts.
Using Sprout Social made managing my social media accounts a breeze.
What do you like best about the product?
What I like most about sprout social is it's intuitive and user-friendly interfact, which allows me to effortlessly schedule and publish my soical media posts, analyze perfromace metrics, and engage with my audience all in one place.
What do you dislike about the product?
One drawback of sprout is that it can be a bit pricey, espcially for small businesses or indiviuals with limited budgets, making it less accesible for those who are just starting out in social media management.
What problems is the product solving and how is that benefiting you?
Sprout solces the problem of managing multiple social media accounts by providing a centralized platfom that streamlines scheduling, publising, and analying perfromance, saving me time and effort. It helps me stay connected with my audience and build brand awareness. Ultimately benefiting me by enhancing my online presence and maximizing my soical media impact.
Gamechanger
What do you like best about the product?
As a smaller orginization having access to a listening tool has been a gamechanger for responding to mentions.
What do you dislike about the product?
Its on the expensive side compared to Hootsuite and Sprinkler
What problems is the product solving and how is that benefiting you?
Response strategy
Super useful social media tool
What do you like best about the product?
I'm able to review LinkedIn posts daily before they go out, including seeing how the posts look before use. The team is also always available to assist.
What do you dislike about the product?
It would be great to be able to tag multiple accounts in draft posts
What problems is the product solving and how is that benefiting you?
Sprout is very helpful when it comes to managing multiple social media accounts for a business.
Sprout is a big help in managing multiple channels
What do you like best about the product?
It's user friendly and easy to implement into the workday. I manage a big number of channels in multple platforms, so Sprout saves me a lot of time. It also gives a very good visual overview of the numbers.
What do you dislike about the product?
There are some functions missing, but mostly they are missing, because LinkedIn, Meta etc. don't allow them.
What problems is the product solving and how is that benefiting you?
Not having to switch between multiple platforms and channels to post content. Planning is easier, and the campaign/tag option makes it easy to categorize and find the numbers quickly when needed.
Connection Difficulties
What do you like best about the product?
The platform is easy to use and navigate.
What do you dislike about the product?
It seems there are always issues, but it's hard to tell if it is because of sprout or because of Meta connection. The person assigned to our account is in sales and doesn't help with issues, you have to contact through email/chat to get help and it can make it difficult to get things resolved in a timely manner.
What problems is the product solving and how is that benefiting you?
Sprout allows us to be able to respond to customers more efficiently through our social platforms. It allows us to track "cases" when customers contact in regarding order issues through social.
Sprout for work!!
What do you like best about the product?
I like that I can sschedule and manage all my social posts for work in one place.
What do you dislike about the product?
It is very glitchy and sometimes unreliable
What problems is the product solving and how is that benefiting you?
scheduling social posts ahead of time
Sprout Social Provides Great Insights
What do you like best about the product?
The reporting is very clear and I like the weekly updates on how accounts are performing.
What do you dislike about the product?
I find the posting process not always smooth. For some reason if I add the copy that includes a link first, I cannot add a photo. So I've learned to add my photo first and then the copy but unsure why it blocks me.
What problems is the product solving and how is that benefiting you?
It allows our team to have one platform for adding content to the same social media pages
Stands Out Among the Rest
What do you like best about the product?
Sprout is a really intutive tool yet provides a lot of highly matric features. I am easily able to navigate between muiltiple accounts and brands, all within one tool.
What do you dislike about the product?
I wish the data was more consistent specifically when it comes to reels on facebook and instagram. From post to post the metrics available change and there seems to be no explination for this. I no longer can trust the data about reels on sprout social and must pull the data directly from the platforms analytics.
What problems is the product solving and how is that benefiting you?
It allows us to have a central location to both publish content and analyze the results of that contents performance.
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