Sprout Social
Sprout SocialReviews from AWS customer
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Been very happy with Sprout Social so far
What do you like best about the product?
I think that I have the ability to post on all platforms at one time. Makes streamlining social media posting so much easier.
What do you dislike about the product?
I would like to be able to measure talent metrics amongst talent pages in the market.
What problems is the product solving and how is that benefiting you?
Streamling posting on social media, managing more than one page
A powerful social tool
What do you like best about the product?
The ability to schedule posts in advance and the delegation features that allow us to review and edit posts as a team.
What do you dislike about the product?
When composing in Sprout, it renders straight quotes and straight apostrophes; we waste a lot of time having to fix the punctuation so we get the proper smart quotes and smart apostrophes. There should be a setting that allows us to default to smart punctuation.
What problems is the product solving and how is that benefiting you?
It's helping consolidate all social efforts into one place.
A useful tool and welcome replacement to spreadsheets.
What do you like best about the product?
There's much to like to Sprout: in-depth analytics, responsive customer service, and integrated platforms. I work at a university, and it has streamlined our workflow around social media management. With so many different accounts under our belt, having them all managed in one place allows us to collaborate better. It is especially useful when implemented in content planning and scheduling; you can plan and schedule posts across many platforms, helping us achieve a consistent content calendar. I use it almost twice a week, and it allows our team to contribute to the university's social media without having to email our social media team and track that everything has been approved and posted. It has been easy to integrate into our everyday taskms, a welcome replacement to excel sheets and emails.
I also love that the scheduling has an optimal posting times feature, which helps identify times that maximize reach. The detailed analytics and reporting tools give insight into engagement and demographics, which accordingly helps us plan for future content.
I also love that the scheduling has an optimal posting times feature, which helps identify times that maximize reach. The detailed analytics and reporting tools give insight into engagement and demographics, which accordingly helps us plan for future content.
What do you dislike about the product?
The user interface is not a intuitive or as visually appealing as I'd hope. Navigating the platform can be a struggle, because sometimes it's a lot of clicking to get where you want to go. I also I wish there was a field in the publishing page where someone can make miscellaneous notes.
What problems is the product solving and how is that benefiting you?
Before, we had posts we wanted to push out, but we didn't have access to the native account. In order to get out parst published, we have to email our social media team and then they had to review it, then post it from the main account, and then we used Excel to track progress. It was all a nightmare to deal with. Now, with Sport, we can post without waiting so long for people to approve, and it also makes tracking the posts so much easier. It has streamlined our worklow and made us more efficient and collaborative.
Amazing and easy to use software
What do you like best about the product?
How user friendly it is and how well it keeps my content organized
What do you dislike about the product?
It can get to be expensive when trying to add all the features
What problems is the product solving and how is that benefiting you?
time efficiency. when being able to schedule our social media content it saves me so much time later on for other projects.
A good option for managing your social accounts
What do you like best about the product?
Easy for me to see at a glance my social calendar for the week/month/etc.
What do you dislike about the product?
I wish that the comment functionality allowed you to upload files to it. Would make it much easier to swap assets/upload planned assets for the particular day.
What problems is the product solving and how is that benefiting you?
Having a central place to plan out social media posts, review, and comment
Missing some features
What do you like best about the product?
I appreciate having one place to schedule posts for different platforms.
What do you dislike about the product?
I wish there were a way to schedule Instagram Reels. I also wish there were a way to quote an existing Tweet.
What problems is the product solving and how is that benefiting you?
Sprout makes it easier to keep posting on all platforms.
Game changer for Social Media Manager
What do you like best about the product?
How user friendly it is, the support you recieve, and the features.
What do you dislike about the product?
If you were able to have "email signitures" to post, that would be extremtly helpful.
What problems is the product solving and how is that benefiting you?
Being able to post on all of my social platforms in one place is a real time saver.
Easy to use
What do you like best about the product?
The most helpful aspect I found was the robust publishing platform. You can save the a post as a draft or just make a note. It is very easy to assign a team member to a post as well through Sprout conversations.
What do you dislike about the product?
It is very difficult to tag a profile when you are creating a post. After you type a certain # of characters, the suggestion lists goes away and you are not able to find the person you are trying to tag.
What problems is the product solving and how is that benefiting you?
Sprout allows me to manage all of our organizations social channels in one spot.
Great, but some issues
What do you like best about the product?
I love that I can easily access my inboxes for all of my accounts, monitor what's happening on other accounts, and make reports. It's very user-friendly for our people who aren't the most tech-savvy. Their customer support is always quick to respond and help with any issues.
What do you dislike about the product?
There are some reporting numbers that are weird. In different places, it has different numbers, and it pulls link clicks wrong for a few platforms, making me do the engagement manually. There is a way to edit reports, but I wish I could edit the engagement rate even more.
What problems is the product solving and how is that benefiting you?
It streamlines managing all of our accounts.
Sprout Social
What do you like best about the product?
I love the amount of data that is pulled into reports! It's so easy to see what is and isn't working with social content.
What do you dislike about the product?
I think the platform can be a bit cumbersome to navigate when first onboarding. There are so many bells and whistles to click through.
What problems is the product solving and how is that benefiting you?
It's allowing me to see how content performs in real-time and compared to previous periods.
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