Sprout Social
Sprout SocialReviews from AWS customer
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Social Media Director's Take on Sprout Social
What do you like best about the product?
The upside is the content planning as well as the reporting aspects
What do you dislike about the product?
I dislike the lack of TikTok reporting and the lack of training offered as onboarded
What problems is the product solving and how is that benefiting you?
Sprout is hellping my company with my reporting aspects for clients, hwoever it would be nice to have reporting available for all platforms
Continuously Impressed
What do you like best about the product?
When onboarding into my current role I insisted that Sprout Social was a must for our social media needs. Being able to seamlessly post across platforms for large quantities of clients has streamlined my workflow and increased my productivity with ease. As someone who frequently uses social media channels, I find the implementation of features and access to support extremely beneficial. Not to mention the reports are extensive yet easy to navigate when communicating success with clients.
What do you dislike about the product?
While I wish some features were available immediately - I am fully aware that Sprout stays as up-to-date with social media platforms as they evolve.
What problems is the product solving and how is that benefiting you?
With over 40 clients on our list - Sprout Social gives me one place to seamlessly manage large quantities of content. Over my four years my department has grown from just myself to four team members - our ability to assist each other is incredibly valuable!
Effective tool for task management
What do you like best about the product?
An easy AI software that allows me to collaborate easily with my team online. Working in cross functional teams, sprout social helps me with communicating ideas and deadlines with my colleagues, but also helps with social media analytics and content publishing. This is very helpful for me as I work alot with digital media.
What do you dislike about the product?
Being part of a company allows us to buy the premium version, but without that version the free feautures are quite limited to users
What problems is the product solving and how is that benefiting you?
Effective social media management when working with multiple members of different teams
All in one social media management platform!
What do you like best about the product?
The feature I like the best are:
Smart inbox
Content planning
Reviews management
Smart inbox
Content planning
Reviews management
What do you dislike about the product?
There are no free plans and plans are expensive.
What problems is the product solving and how is that benefiting you?
We were able to connect all the social media platforms at one place and sharing a post all multiple social media platforms is so easy. Sprout social saves you from a lot of hassle.
Loving it so far
What do you like best about the product?
I've had experiences using different social media management tools in the past, and after about 4 months, I can confidently say it's my favorite! With simple scheduling, in-depth analytics, and social listening, it's everything I need wrapped up into one. I also really like the learning material and webinars they offer for users. Very helpful and informative!
What do you dislike about the product?
It's sometimes glitchy, but nothing that stands out that I dislike. It doesn't integrate with our PowerBi (which is what we use to track conversions), but that's not a huge dealbreaker since we use UTM's (and they have their own UTM generator).
What problems is the product solving and how is that benefiting you?
It's great for planning and scheduling, although some posts are not transferrable and need to be natively posted. They also provide in-depth marketing reports that I can provide to my managers, and boy do I love seeing those numbers go up!
Advanced Social Media Performance Tracking at the Right Price
What do you like best about the product?
The value per dollar for our annual Sprout subscription is beats competitors by a large margin while offering all the key data.
What do you dislike about the product?
For our smaller marketing team, there are no down sides to Sprout.
What problems is the product solving and how is that benefiting you?
Sprout allows us to compare our organic social media results with our competitors, and as algorithms change, we still know where we stand in terms of awareness. Sprout also provides an efficeient scheduling tool for all posts.
Short and Sweet
What do you like best about the product?
Usability has been great. Connecting all the platforms has been easy.
What do you dislike about the product?
Sometimes it can be chaotic to find certain aspects or metrics
What problems is the product solving and how is that benefiting you?
Keeping everything in one place
Solid Social Media Planner and Beyond
What do you like best about the product?
I changed to Sprout Social from Hootsuite about a year ago and have been loving this service. I have about 8 accounts that I post 4-5 times a week on and Sprout helps me stay sane. The layout is easy to understand while also housing many different features. Sprout has a great notification set up and I can always catch any mistakes right as they happen. Sprout has a kind and educated staff that are always there to help when needed. I also love the educational resources Sprout offers and try to sign up for their various webinars. There is always something to learn! Sprout is a great social media option that is always innovating and growing.
What do you dislike about the product?
The one thing I dislike about Sprout is their TikTok posting feature. I would love it if I was able to choose audios and editing features from TikTok rather than needing to create an original sound link for every post. I feel as if this affects visibility. It is no big deal though since I just post from the app and I assume if Sprout were able to do it this would have been a thing by now.
What problems is the product solving and how is that benefiting you?
Sprout is giving me an all in one hub for posting content and receiving analytics. I also love the competitor analytic comparison feature Sprout offers.
The Go-To For Marketing Agencies
What do you like best about the product?
Sprout has the most features for collaborating with clients to have them review content. But it also has really great features for responding to comments/messages and reporting. I've worked with a few different marketing firms that always preferred Sprout.
What do you dislike about the product?
Other platforms have the option to share the same post but slightly tweak the copy depending on the platform. Sometime the tagging can be a bit glitchy too for LinkedIn and Facebook.
What problems is the product solving and how is that benefiting you?
It helps to have everything in one place with Sprout. You can schedule, monitor, and respond to comments as needed. Plus, it's not too difficult for clients to learn for their approvals.
Straightforward Social Listening Tool for Any Size Business
What do you like best about the product?
Positive onboarding with a straightforward integration. The ability to post to Google Business Profiles is unique and helpful. As a medium-large company, we use Sprout twice daily at least. We have a Sprout bot set to answer immediate questions and then it's easy to respond to people even with pre-written responses. Posting is easy to each platform. Content planning is made simple.
What do you dislike about the product?
Not to the fault of Sprout, but stories and reels are tough to do in-app if they're too large. The lag on Listening is slow. In a PR situation we need information faster. Needs ability to react to customer messages.
What problems is the product solving and how is that benefiting you?
We needed an all-encompassing tool to post to social media while listening to the feedback on each platform. Seeing customer reaction to what we create is vital. Social media is free, but not consolidated. Sprout makes it consolidated.
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