Sprout Social
Sprout SocialReviews from AWS customer
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Convenient, time efficient tool. Always evolving and provides tools to succeed
What do you like best about the product?
They're always staying ahead of the curve and keeping up with social updates, making it easy and convenient to lean on one tool for anything social related. Social media is an ever changing phenomenon, they provide the tools needed to be successful and provide the resources to help you out as well.
What do you dislike about the product?
They're analytics can be improved, their basic plan doesn't provide much info. You have to upgrade to get access to the good data such as organic vs paid performance.
What problems is the product solving and how is that benefiting you?
Using one tool to schedule content accross different platforms, even if a post can't be scheduled directly they have a mobile publishing option which sends you a push notification so you can easily publish through your phone with one click
Sprout Social Is the Corvette of Scheduling Softwares!
What do you like best about the product?
Sprout Social is extremely user-friendly with an attractive visual interface. I seamlessly plan out full months of content with the help of calendar notes. Its capacity to publish Reels and videos is impressive. Its organic and paid reporting is powerful too.
What do you dislike about the product?
One limitation to Sprout Social is that Stories may only be published to Instagram and not Facebook.
What problems is the product solving and how is that benefiting you?
Sprout Social allows my agency to schedule social media content on multiple dates and platforms for a variety of industries. This way, we do not need to succumb to the time constraints of manual publishing or troubleshoot as many platform limitations.
Great for cross-platform use
What do you like best about the product?
I post across numerous social media platforms, but I use the same or very similar content each day. Having a feature that allows me to duplicate is extremely helpful!
What do you dislike about the product?
I wish I could make the process of posting across platforms easier. When I duplicate, I still need to make sure I have the right person who gets the Instagram notifiactions, I adjust the time for every post. I just wish that could be done automatically, as I always have the same person for Instagram, and I always want to post at the best suggested time.
What problems is the product solving and how is that benefiting you?
I schedule posts across four platforms for a week at a time. I also tag posts, as my client has a number of iniatives and projects, so I can keep track of what does well and which programs need more attention.
Great for teamwork!
What do you like best about the product?
Love being able to collaborate with my team and draft social media posts for approval. Having one place to answer messages, schedule posts, and do reports is vital!
What do you dislike about the product?
One downside of using SproutSocial is that the data imported doesn't always reflect a boosted post, specifically for Instagram. I also wish we could export reports in a different format that would be a bit more aesthetically pleasing.
What problems is the product solving and how is that benefiting you?
Being able to login and handle responses for multiple accounts all in one spot is such a time saver.
A good platform for content creation, scheduling and approval.
What do you like best about the product?
Its east to use, acorss multiple users. We use it to create, schedual and approve poast which from an audit perspective is important to us as a regulated business. Account management is strong and there are not annual price increases (so far)
What do you dislike about the product?
There is nothing i dislike about Sprout Social
What problems is the product solving and how is that benefiting you?
As a national retailer we have over 270 locations and FB pages. Sprout Social allows us to consolidate all customer enquiries into one consolidated inbox.
Sprout social is a great platform to keep update and monitor social media channels.
What do you like best about the product?
It is easy to use, it has great functions that it easy to access social media channels , review content and get hand reports when you want. It works very well with multiple channels.
What do you dislike about the product?
The only thing I don't like very much about sprout is the limitations on working with the asset library. It is very hard to move files between the folder and disappointingly the drag and drop optioin isn't working.
What problems is the product solving and how is that benefiting you?
Sprout has solving the hassle around working with each social media channel separately. It brings together all the channels in one place which is very convenient.
Sprout is a lifesaver for our lean corporate communications team
What do you like best about the product?
Sprout makes it easy for teams to collaborate, and for me to have a central hub for all of the accounts and brands that I manage. The scheduling and calendar tool make my day-to-day life a lot easier, and the reporting is very insightful. I'm also quick off the jump whenever there's something a question or request that I need to respond to ASAP. The Employee Advocacy tool has greatly improved our organic social results.
What do you dislike about the product?
I love that they added LinkedIn user tagging (in additiona to company tagging), but I feel like it's still pretty glitchy. Often times I'm still unable to tag individuals in posts so I end up manually doing LinkedIn posts instead of scheduling on Sprout. We can also no longer tag company LinkedIn accounts on the Advocacy tool even though we used to be able to.
What problems is the product solving and how is that benefiting you?
It's easier to attribute goals and conversions that benefit the business because of Sprout's robust reporting. I'm also more productive and efficient and have seen a big uptick in number of social posts as well as engagements without extra work on my part. We have better reporting and the number of integrations has been helpful.
A great tool for small teams, but it has room to grow.
What do you like best about the product?
I love the scheduling system and the ability to fine-tune content for different platforms! Especially as more social media platforms come onto the scene, Sprout Social is huge in making sure our clients get the best out of all of their profiles.
What do you dislike about the product?
It can be hard to collaborate in Sprout, and the more people you add to your account, the messier workflows can become. I wish you could designate certain project teams or alter permissions from client to client to keep things more organized.
What problems is the product solving and how is that benefiting you?
Some of our clients are active on a lot of different social media platforms, and it can be really tedious to post content to each of those accounts separately. With Sprout we can write content and post it to multiple accounts simultaneously, which is huge! Especially with large-scale campaigns, it takes a lot of unneccessary work out of the social side of things.
Good platform
What do you like best about the product?
Fairly easy to learn, managing "tickets" with engagements/comments is easy and works well for teams.
What do you dislike about the product?
Reporting is somewhat difficult to export, I usually take screenshots of graphs.
What problems is the product solving and how is that benefiting you?
Help with managing our socical presence at an arms reach with an agency that handles day-to-day community management.
Great tool for a small social media team!
What do you like best about the product?
It's easy to preschedule posts and see what they'll look like natively in each platform. I really like the ability to see and respond to all our comments, tags, and direct messages across social media sites in one place!
What do you dislike about the product?
There's a lot that we aren't using in Sprout that would probably be beneficial to us, but it can be hard to know where to start expanding our use with Sprout. Looking forward to having TikTok and Threads integration hopefully soon!
What problems is the product solving and how is that benefiting you?
Sprout makes it easy to monitor all our social accounts and track our post performance. We use to have to log into each social channel and handle customer service through each app. Now we have one place to go to manage all our comments and questions. The scheduling tool is easy to use and saves a lot of time.
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