Sprout Social
Sprout SocialReviews from AWS customer
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Very good analytical tool
What do you like best about the product?
The analytics part is the best, it has helped me track all numbers.
What do you dislike about the product?
There's nothing as such. It's good till noq
What problems is the product solving and how is that benefiting you?
It's solving my analytics & publishing problem. I'm able to get proper reports
Our One-Stop-Shop For Scheduling
What do you like best about the product?
We love that it is a tool that benefits an entire team, not just an individual. We primarily use Sprout Social for social scheduling, and our team thrives off seeing what each department or brand is posting. It keeps everyone on their best game.
What do you dislike about the product?
On rare occasions, there will be times when a profile disconnects. That can be an inconvenience, but is thankfully fairly easy to resolve. Unfortunately there are times when we notice too late after a timely post did not go out.
What problems is the product solving and how is that benefiting you?
Sprout Social is great at being a bird's eye view of our social media calendar. Even after the posts are made, Sprout Social serves us great feedback with their reviews function. That allows our Customer Care team to take action by responding to users if need be.
Organized, intuitive social media management
What do you like best about the product?
The platform is very intuitive and easy to navigate. As a social media specialist managing 3 brands, Sprout makes it easy to draft, schedule, approve, and publish different posts.
What do you dislike about the product?
There aren't many features to support paid ad campaigns.
What problems is the product solving and how is that benefiting you?
Sprout has helped us streamline our content publishing and customer service processes.
Easy to use and helps with productivity
What do you like best about the product?
The publishing feature is excellent in Sprout Social. As a visual person, it clearly shows me my social media calendar and allows me to easily schedule new posts.
What do you dislike about the product?
The social listening tool is not as good as it can be. Our company only uses LinkedIn, yet LinkedIn is not yet available for social listening which is a major gap for us.
What problems is the product solving and how is that benefiting you?
Easier social media mangement and clear communication with the wider marketing team regarding what we have scheduled in. It makes our social media efforts even more productive and efficient.
Sprout is a useful—if sometimes unintuitive—tool for managing multiple social media accounts
What do you like best about the product?
I work for a large organization, so that each department can easily manage their accounts across many platforms is extremely useful.
What do you dislike about the product?
I find that Sprout can't be my *only* tool. I still have to use Meta Business Suite and other tools regularly. Ideally, Sprout should replace all of the other platforms.
What problems is the product solving and how is that benefiting you?
Sprout helps me take a wide view of each of the social media accounts I manage and provides the analytics I need to see what areas are performing as desired and where there might be opportunities for improvement.
Sprout Social gets an A+
What do you like best about the product?
What I like about Sprout Social is that I am able to view all social accounts in one place, and I especially love the weekly snapshot reporting emails.
What do you dislike about the product?
I think the Feeds tab could be updated so that you're able to view several different feeds/lists/etc (such as how TweetDeck allows) .
What problems is the product solving and how is that benefiting you?
Sprout is helping to provide an overview of our work and whether it is making an impact by delivering performance analytics that are easily digestible.
Excellent tool for social media managers and agencies
What do you like best about the product?
I love how easy it is to use. The tutorials were super helpful, too.
What do you dislike about the product?
I wish I could like Instagram comments, reply to mentions, and repost stories directly through Sprout.
What problems is the product solving and how is that benefiting you?
Monitoring multiple clients' socials in one place.
Very useful tool for social planning and reporting
What do you like best about the product?
I really enjoy the collaboration and planning features.
What do you dislike about the product?
I don't like the lack of support for Reels. Particularly the inability to add Instagram audio.
What problems is the product solving and how is that benefiting you?
Primarily the problem of planning and collaborating on social posts across multiple accounts.
Easy and prompt access
What do you like best about the product?
The great connectivity with the social apps
What do you dislike about the product?
There's no deslikes. Everything works well and promptly
What problems is the product solving and how is that benefiting you?
The quick response we deliver to our customers
Sprout for SalesForce
What do you like best about the product?
easy to log in and format is more visible
What do you dislike about the product?
none to report at this time. mostly used when there is a social tweet
What problems is the product solving and how is that benefiting you?
n/a
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